Third time this has happened. Took car to service dept. so they could hear the high pitched sound and see that tailgate didn't open. They're going to order a new module & replace it.
Update from Jan 22, 2020: Module was replaced under warranty 11/7/2019. Use of interior button to open it is still sporadic; not very reliable.
Third time this has happened. Took car to service dept. so they could hear the high pitched sound and see that tailgate didn't open. They're going to order a new module & replace it.
Update from Jan 22, 2020: Module was replaced under warranty 11/7/2019. Use of interior button to open it is still sporadic; not very reliable.
- Donna L., New Braunfels, TX, US