Vehicle loses power after rapid acceleration at any speed above 18 mph. It had been an occasional incident but now happens consistently. A whooshing sound occurs followed by a sputtering and jerking, with limited acceleration. All warning lights appear. It has happened 4 times in the past 2 weeks. Dealership reset the warning code and tried to recreate problem but nothing came up. Corporate was notified as well and they deferred to the dealership, therefore releasing the car without any diagnosis.
Upon leaving the dealership, the same problem happened again and luckily the service department was able to witness as well. It's now a waiting game. Haven’t heard anything since. Also, there tends to be a grey-blue hue to the exhaust every time the car starts - ever since first having it.
Vehicle loses power after rapid acceleration at any speed above 18 mph. It had been an occasional incident but now happens consistently. A whooshing sound occurs followed by a sputtering and jerking, with limited acceleration. All warning lights appear. It has happened 4 times in the past 2 weeks. Dealership reset the warning code and tried to recreate problem but nothing came up. Corporate was notified as well and they deferred to the dealership, therefore releasing the car without any diagnosis.
Upon leaving the dealership, the same problem happened again and luckily the service department was able to witness as well. It's now a waiting game. Haven’t heard anything since. Also, there tends to be a grey-blue hue to the exhaust every time the car starts - ever since first having it.
- Meg N., Los Angeles, US