10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Mar 222022

Ascent

  • miles
My wife was pulling into a parking spot at a Safeway in Seattle. The car, instead of stopping, sped up when she stepped on the brakes, slamming into a brick wall. She shifted into reverse, and the car sped backwards, then shifted to drive, and sped forward and slammed into a wall again. She shifted to park and pulled on the parking brake. Then, after 5 minutes with the car off, she drove home without incident and parked, although the car was severely damaged.

- Seattle, WA, USA

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problem #3

Jan 192021

Ascent

  • 32,000 miles
Vehicle started off with the radio not saving channels. It would reset the radio every few days. A message would come on the dashboard which would say the car will be restarted in a few hours. And a light not working. Took in and they said it was battery. Replaced. Then got back. Within week or so. Car had all lights coming on and off on dashboard. Started jumping. Even drove backwards when put in drive. Took in and they replaced transmission. Within the week after getting back, the car was skipping gears. Another transmission. Then back in for radio not shutting off when car off and locked. Would run for hours. Also the trunk door would not lock. Took and they said it was a switch. Radio again still resetting. Radio will randomly shut off and then turn back on. The rear trunk will lock and then not unlock. Car is still driving rough. Clearly the car has electrical issues. It is back in now.

- Orlando, FL, USA

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problem #2

Jun 282020

Ascent 4-cyl

  • 18,000 miles
When trying to accelerate around a truck on a highway, the car refused, felt like it was going to stall and every light on the dashboard lit up. My speed was probably around 60mph, when I tried to quickly get around this truck. It was full of furniture that I felt was loaded in an unsafe manner. This is the second time the car has done this and the cvt chain slip was supposedly fixed in a recall N December. This time Subaru said it was a leaky gasket in the inter cooler??

- Severna Park, MD, USA

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problem #1

Jul 252019

Ascent

  • 12,000 miles
When holding speed constant between approximately 20-35 mph, or under very light acceleration in this range, vehicle seems to jerk, surge, pulse, or similar. It feels similar to being in the car with someone learning to drive a manual transmission.

- Jacksonville, FL, USA

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