10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 38,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
- Jacksonville, FL, USA
The contact owns a 2020 Subaru Forester. The contact stated while attempting to park at a rest stop, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle ran into a stone wall. The front end of the vehicle was severely damaged. The air bags deployed. A police report was filed. The contact sustained a sore neck as a result of the crash but medical attention was not required. The vehicle was not drivable and was towed to a body shop. The vehicle was not diagnosed but was in the process of being repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 65,000.
- Pittsburgh, PA, USA
- Warren, OH, USA