10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Feb 022024

Impreza

  • miles
Since new, maybe once a month, Cruise control idiot light comes on and flashes until car is turned off. usually no bother but one day it started braking without me and I bought the DUMB base model!!! before extended warranty expires, this august, hopefully dealer will replace wheel speed sensors on rear wheels. not sure if this will fix problem. I have asked them to check this six or seven times now. they tell me warranty may not cover it unless code is stored? hopefully they will stand behind product and fix it anyway. 2017 Impreza with 33000 miles and have done ALL recalls and maintenance!

- Louisville, KY, USA

problem #3

Oct 172020

Impreza

  • 1 miles
I had purchased a Subaru Impreza 2017 in June of 2017. Since leaving the parking lot with the car I've experienced all the info entertainment issues. I have a weird engine ticking noise. The vehicle will continue to accelerate. It has never gone out of control. However the 'forward' momentum/ inertia that's created by the engine doesn't disperse correctly thru the exhaust as it should. The vehicle is a 5 speed manual and if I don't shift down to neutral when stoping then I won't stop where I'm judging to. The car will feel as if it's sliding over the brakes. You also may have to power brake with the clutch as I do regularly. Since having all these issues. When ever I'd go to a dealer they would say some jargon about how if they have to turn a screw that's not a part of the part being fixed under warranty or a recall then that would have to be paid for. I was told I can have my car serviced but they don't know what they will have to do. Pretty much taking me for a ride of 'fear mongering' and saying put your hand on this table and let's play the knife game...poke! I would be put in a very tough situation with no guarantee. The dealer did this so they wouldn't have to do work and not get paid. Because they loose money as a dealer for recall work. They are not Subaru at all. All in all now I'm told to have my car taken to service for all the numerous recalls/lawsuits attached to my car. Even tho now I'm past my warranty (120,000). And there saying the same bs as they will charge for everything not associated to the effected parts. All necessary means to address the effected parts should be associated with the recall. I have been scamed. The whole time every issue was either under warranty or recall and they never honor it. If they do. They will fix whatever has a scratch and charge you saying it was required. It's all a game. They are con artists!!!

- Allenstown, NH, USA

problem #2

Nov 012019

Impreza

  • 25,000 miles
There are two separate issues with this vehicle which has not been resolved through dealers help and no recalls have been issued yet for these problems. First: The engine stalls around 16 to 11 mph. The acceleration slows down rapidly after 16-15mph then it ramps up at 13mph and then slows down around 11 mph speeds. This issue has been persistent since the ownership of the vehicle. NHTSA needs to look into this problem since it can be a potential safety risk and can cause accidents. Second: The battery on this vehicle was dead suddenly over night without any visible clues. No map or dome lights were kept on. The vehicle was switched off properly and next morning the battery was dead. Somewhere in the vehicle (the suspect is infotainment system) the battery is draining. This has happened twice and had to change the batteries. These issues are huge safety hazards that needs to be address immediately.

- Fort Wayne, IN, USA

problem #1

Oct 132019

Impreza 4-cyl

  • 20,000 miles
The contact owns a 2017 Subaru Impreza. While the contact was coasting the vehicle forward in the driveway, it independently surged forward without warning and crashed into the garage door. The contact stated that the failure occurred twice before and that the eyesight automatic braking feature failed to activate during each occurrence. The air bags did not deploy upon impact and there were no injuries. A police report was not filed. The dealer (beyer Subaru, 7416 richmond hwy, alexandria, va 22306, 703-768-5800) was notified of the failure and informed the contact to take the vehicle to an independent body shop first and then bring it to them for diagnostic testing. The contact emailed the manufacturer regarding the failure. The vehicle remained on the contact's property and had not been repaired. The failure mileage was approximately 20,000.

- Arlington, VA, USA