I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.

- Tualatin, OR, USA

Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost. This has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.

- Inwood, WV, USA

Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. This latest incident that I am reporting is a hair line crack, about 14-?? in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. It adversely affects visibility. This is a very expensive repair $1,500 for OEM and calibration.

- Sunderland, MD, USA

2019 Subaru Outback, 3.6R limited, approx. 3.5 years old with around 36000 miles, when I noticed small bubbles forming near the upper right hand corner of the infotainment touch screen. Shortly thereafter, the number of bubbles increased, the radio would change stations on its own, sometimes turn on by itself, and the navigation would not work. Took it to the dealer and was told I would need a new info system at my expense and they were on back order.

- Pepperell, MA, USA

Defective Infotainment System. There is a known issue with the touchscreen Starlink system that can experience the dynamic or phantom input, i.e. a -??ghost touch-?? that causes the system to change sources, shut off, reboot, or work intermittently or not at all. Even when the input does not change, the system emits the audible beep sound as if changes are being selecting via the touch screen. The distraction resulted in me taking my eyes off the road. The touch screen has ghost blobs or prints on the underside of the touch screen. Reported the issue to Subaru of America, who was already aware of the issue; they have received complaints for 2019-2023 models. The same issue was resolved via a class action suit for previous models.

- Hollister, CA, USA

Battery keeps draining. Was reading about a known issue with DCM

- Vancleave, MS, USA

Failing and malfunctioning head unit. This is a known problem with Subaru Outbacks. The inside is delaminating causing bubbles inside screen. The touch screen thinks you are touching it so it will skip stations, press all kinds of buttons on the menu screen, and even call contacts on your phone. I had to shut the radio off completely to a black screen as it-??s dangerous while driving. I-??ve been waiting almost a year for a replacement with no ETA from Subaru, told on -??indefinite back order-??. I paid the car off intending to keep it many years and purchased an extended warranty that is useless.

- Chandler, AZ, USA

The 2019 Subaru Outbacks have a Data Communication Module (DCM) which allows hands-free access to audio features of the car. The DCM (Generation 1) was designed to work on 3G networks and also provides access to Starlink which could be used in an emergency. With the deactivation of the 3G network, the DCM drains the car's main battery. Thus the car will not start if left unattended for any length of time. If the DCM is disabled by pulling the fuse, the hands-free features of the car are also disabled as well as Starlink. There is a class action lawsuit regarding this problem, however, it only covers the batteries that are damaged due to being drained and does NOT address the root cause of the problem.

- Reno, NV, USA

My battery died and I replaced it. Suddenly my radio/screen system started to malfunction. It no longer works at all other than interrupting phone calls by switching from car to phone speaker. I have no access to any safety features. Now my brand new battery of one month isn-??t working. When I had an oil change at the dealership last month, they were familiar with the issue but stated there was a recall on the exact issue for a different year. They said I-??d have to pay $1000 for a new radio interface. My question is why is the radio/screen and the battery failing at the same time? Why is there a recall one year off and my car is costing me a fortune and so much time.

- Durham, NC, USA

On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. My backup camera and blind spot indicators are randomly unusable; the GPS system turns itself on and off in use (and half the time, screen itself cycles through "ghost touches" and is unable to be directed in any way); my car calls random people through the Bluetooth system while driving, which is a major distraction, and Starlink is unusable. Internet searching has revealed a proposed class action lawsuit against Subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, I have been told I'm ineligible for support with repairs and would need to pay 3k out of pocket. I can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). I purchased this car because I wanted to have a backup camera, blind spot indicators, access to GPS support, and more.

- Los Angeles, CA, USA

I am the owner of the 2019 Subaru Outback. Since I purchased the car back in 2019, I replaced the windshield 3 times already in 4 years of car ownership (10/2019, 11/2021, 8/2022) and only ~30k miles driven. Every time even a minor struck into the windshield caused a major crack (over 1 foot length) within minutes of continued driving. This significantly impairs the clear vision through the windshield. Additionally, rapid advancement in the size of the crack means that it has to be fully replaced every time with the cost of additional calibration of safety systems which makes the cost of the replacement extremely high. Every windshield has been replaced in the Subaru dealership with Subaru-made components. This rate of replacement is highly unusual and I never experienced before such frequent windshield failure.

- Elk Grove, CA, USA

Driving normally with no other vehicles nearby, Crack developed in windshield almost half way up, from the left side, and within seconds crossed most of drivers side in a near direct line. This is the third windshield to Crack in a 12 month period. Both times replaced at my local Subaru Dealership where the vehicle was originally purchased. I have received a warning ticket from police for the prior crack, just before replacement due to safety issue. This newest crack is in drivers field of vision.

- Monroe , GA, USA

Power Rear lift gate does not work on a consistent basis. It will work normally for several days, then without warning, not work. Will not work with remote or interior opening mechanism. Only the manual release in the rear will unlatch the rear gate, which is quite heavy to lift and not designed to be done so in a manual fashion. Unable to duplicate issue at Subaru dealer. Obviously, this is a know issue after reviewing similar complaints here.

- Elkins, WV, USA

"Infotainment" touch screen in front dashboard delaminating. What can be described as bubbles or splotches, sponaneously appear, and cause system to constantly register touches. Depending on location of "bubble(s)" highly dangerous and scary as system can randomly navigate, call, play music, etc. as if possessed by a ghost. Back up camera affected too. Anything which is attached to display can seemingly randomly switch, turn off, turn on, etc. Seems to be worse in hot weather. Can not turn off 'infotainment" panel/screen because system turns itself back on (as if registering the touch by a user).

- Lincoln, CA, USA

The infotainment center is consistently cycling through radio stations and apps. Driving down the road you see this consistent blinking as it cycles through. Cannot not turn the unit off. Tentative date is November 2023 for the unit to be replaced. 10 months from start of problem that has gotten progressively worse.

- Lima, OH, USA

Windshield just cracked from mirror straight down middle to hood. No accident-?? happened while parked in personal garage. Looks like a history of faulty windshields. Is Subaru paying yet?

- Saint Augustine, FL, USA

I have owned this Subaru since September of 2019 and within the first year of buying it, while on a roadtrip with 3 other passengers who saw it happen, the windshield just split in the lower left side. there were no cars around to kick up rocks or debris so it seemed very odd. over time it spread and we inevitably had to replace it because the crack had gone across the entirety of the windshield. only a few months after replacing the windshield it split once again in the same spot in the lower left with no explanation as to why. the place where it split initially has no rock chips to explain the crack. after this I looked it up online and found out that many others have had similar experiences, so I decided to not even replace my windshield but to instead live with the crack that has once again spread clear across the car because I do not have the money to keep replacing $1000 glass every 3 months or so. The Subaru is an otherwise good car, but this problem is a bit ridiculous.

- Amarillo, TX, USA

Was parked outside and came home and put car in garage and found a huge crack in windshield, I did not have an accident or was windshield hit with anything this happened spontaneously!

- Crystal Lake, IL, USA

Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work, the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.

- Austin, TX, USA

In the last 8 months, I have replaced the windshield twice. I assumed it was due to rock strikes but neither time was a strike mark present. The second time I heard a loud pop and an approximately 8-inch crack appeared. I believe the material is either defective or too thin, especially after reading about numerous similar incidents. Subaru's response is to try to sell a windshield warranty. What will happen if someone's windshield shatters completely while driving? The date below is the latest, but this also occurred last year around July/August.

- Midwest City, OK, USA