10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,233 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
We were driving South on 275 between 8mile and 7mile in Michigan in our 2019 Subaru Outback and out of nowhere what sounded like a pistol being shot next to our ears went off and glass came pouring in from the sunroof. What happened was the sunroof exploded out of nowhere. While driving 70mph on the highway. We contacted Subaru of America and they told us that without every shard of glass for them to inspect we could not prove that it was a defect. However let me make a note there were not cars very close to us, we weren't going under a bridge and there wasn't any one throwing things on the side of the highway. However Subaru blamed an imaginary pebble that hit the top of the sunroof dead on and that imaginary pebble did not end up inside of our car.
- Melvindale, MI, USA
2019- cracked windshield on passenger side (stationary) unknown origin 2/9/2020-check engine light came on (moving on highway) unknown origin 2/15/2020- check engine light came on (moving on highway) unknown origin 3/15/2020- check engine light came on (moving on highway) unknown origin 3/24/2020- check engine light came on (moving on highway) told it was an oxygen sensor 4/16/2021- cracked windshield on passenger side (moving on highway) hit by stone 5/1/2021- cracked windshield on passenger side (had just picked up car less than 24 hrs before this occurred. Had the 4/16/21 cracked windshield repaired and a remote starter put in) (moving on highway) unknown origin 5/1/2021- when using key instead of brand new remote starter (installed and purchased from Subaru dealership) the car horn randomly beeps 3-4 times when car is started with key (stationary) unknown origin
- Stow, ME, USA
Our Subaru 2019 Outback suffered a crack during normal usage on the interstate at approx. 50 mph. The crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. The vehicle qualifies as a make and model under recall by Subaru for windshield defects.
- Athens, GA, USA
I purchased a 2019 Subaru Outback in December 2018 and have had to replace the windshield three times in just over two years (June 2019, November 2020, April 2021). I owned a 2006 Subaru Outback for over 10 years and never had to replace the windshield. This is a safety risk and a design flaw and it needs to be corrected.
- Denver, CO, USA
The windshield cracked on its own. No impact. Research says there is a class action lawsuit for this defect. Vehicle stationary.
- Highlands Ranch, CO, USA
Dead battery even when I take the car out for short drives I read it's causes by electrical problem that drains the battery
- Santa Ana, CA, USA
Windshield crack that started from the bottom edge of windshield. I literally woke up to a crack that developed overnight after a regular cold night in reno nv. The crack continued growing since then. I have never own a vehicle that has cracked its windshield just because it is a cold night. Vehicle was parked overnight when crack developed.
- Reno, NV, USA
My windshield seems to crack/chip unreasonably easy. The first crack was a few weeks ago. I didn't see anything hit it. It jsut started crack. This morning, I got another chip and it's now spreading also. I now have two cracks in my windshield and numerous chips!
- Owasso, OK, USA
Spontaneous crack in windshield noticed and reported to Subaru on 9/13/19. I was driving in the late afternoon. No vehicles near me when I heard a "pop". vehicle purchased new 8/24/19.
- Columbia, MO, USA
Spontaneous crack in my windshield. No impact every noticed. I noticed when I was driving at dusk and used my windshield wipers to clear rain. I saw a glisten at the bottom and was surprised to see a crack.
- Columbia, MO, USA
The windshield cracked in multiple places after being hit in the center by a small rock.
- Sanford, NC, USA
Dead battery, car would not start, no reason for dead battery. Possible overcharging due to electrical issues
- Milford, VA, USA
The glass windshield is defective. This is the second I have had to replace in a year. I came out to move my car and noticed a crack across the windshield. I park in a private driveway and no cars were around it.
- Coalville, UT, USA
Since may of 2019 we have had the windshield replaced and eyesight calibrated 5 times. We drive the same route with both vehicles (other is not Subaru) and no damage to the other vehicle for at least 6 years now.
- Phoenix, AZ, USA
Battery totally dead upon entering and attempting to start. Windscreen commenced to crack while traveling.
- Sturgeon Lake, MN, USA
I was picking my son up from school when the crack started, as I sat in the parking lot it continued down and across the center of the windshield. There were no chips or dings to be found. I do believe it causes the forward crash indicator to trip sooner than it should.
- Twinsburg, OH, USA
I purchased my Outback in April of 2019. While I was driving on a highway, my Outback's windshield cracked in June of 2019 and my local Subaru dealership replaced the windshield during the summer of 2019. Then while I was driving on a highway in July of 2019 the windshield of my 2019 Outback cracked again. Subaru Outback's replacement windshields are no better than the original windshields. They are defect as well. My 2019 Subaru Outback's windshield has cracked twice in an 14-month period.
- Laurel, MD, USA
We developed two spontaneous cracks in our windshield. The vehicle was stationary, parked in our garage. No debris hit the windshield at any time. The cracks begin under/at the driver side near/under the wiper unit. (the cracks essentially form a wide "V" one crack toward the passenger side is quite long and growing, the other is short - about 3" now also growing). The location of the beginning of the crack/S is under the level of the hood of the car, which would also make it near impossible for the crack to be due to a pebble, gravel, etc.
- Friday Harbor, WA, USA
Subaru Outback 2019 is under warranty - purchased 4-6-2019 12/3/2020 car which is in the garage would not start. Battery was dead/drained, indicator light was on. Went back out and tried it again and just clicks would not start. 2. called service department and they recommended that I call roadside assistance to jump and start the battery got car started, let it run for 40 minutes. They did not check the alternator but we asked them to. Turned the car off after 40 minutes and put the car back in the garage.- 12/4/2020 - morning - car started, went to my destination. Returned home, turned off the car noticed clicking sounds for 5 min which I had never heard before. 12/4/2020. Called car service department: They recommended to bring the car to check the battery etc. Which I did.. note: Between Dec 4 and Dec 13 have been driving the car regularly. Dec. 13, 2020 - Sunday - 2nd time car would not start drove car to grocery store. Came out of store.. car would not start. Called roadside assist. Jump start my car. After jump start car, I drove car at least 1/2 hr to 45 min and came home, left the car running in the driveway for at least 45 mi. Came home and set up an appoint at service dealership for 11:30 on December 14. Dec. 14, 2020 - Monday -drove home from dealership, continued to drive car for a F about 25 miles. Arrived home - turned the car off for a period of time. When I tried to start car to park it in the garage, car started but the starter motor was very sluggish at the onset. Dec 16, 2020 - tried to start the car which is in the garage and it would not start, totally dead..no lights. Send attached letter to manager of service. No response yet.
- Arlington Heights, IL, USA
- Brooklyn , NY, USA