8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,255 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Subaru Outback:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #106

Nov 202020

Outback

  • 5,000 miles
Spontaneous cracking of windshield while vehicle was parked. Started at bottom of windshield approx. Midway. Approx. 9 inches in length vertically then crack went to passenger side approx. 5 inches.

- Waco, GA, USA

problem #105

Nov 212020

Outback

  • 650 miles
600 miles on a brand new 2020 Outback and I heard a pop while driving on the interstate and my windshield cracked from the edge prob 8 inches in. I did not see a rock and it didn't sound like a rock. It's a straight line. No break like something hit it or anything. Spontaneous while driving.

- Washington, IN, USA

problem #104

Nov 112020

Outback

  • 3,000 miles
New 2020 Subaru Outback with 3K miles. Was driving home at ~50mph on freeway, a small (1 cm) rock hit upper windshield and made a small chip. The chip then suddenly propagated to a foot-long crack right in front of the driver. Have owned many vehicles over the past 30 years and have never had a windshield shatter. Properly manufactured windshield should chip, not shatter.

- Evanston, IL, USA

problem #103

Oct 162020

Outback

  • 3,500 miles
We discovered a crack in our Subaru Outback windshield. There is no sign of a chip from a rock hitting the windshield, just a crack. The vehicle had less than 4,00 miles on it. The Outback was in the garage when discovered. We had it repaired on October 28 2020. While gathering information about the cracked windshield I came across several sites discussing Subaru cracked windshields and a class action suit against Subaru for this particular problem.

- Hayward, WI, USA

problem #102

Oct 292020

Outback

  • 9,700 miles
My windshield received two very minor chips at the top of driver's side windshield. Within hours a crack appeared from above and below the chips, which measures at least 17' across the windshield from top to middle. The crack appeared while driving on I 25 in nm in light traffic.

- Santa Fe, NM, USA

problem #101

Nov 012020

Outback

  • 11,400 miles
Driving on the highway and my windshield spontaneously cracked about 10 inches on the drivers side. Nothing hit the windshield when it happened.

- Long Beach, IN, USA

problem #100

Oct 292020

Outback

  • 11,500 miles
I went out to my garage and found a 8 inch crack in my windshield. There is no apparent impact point to the crack. The day before, I went grocery shopping and parked it in the garage when I got home. There was no crack. The car is 5 months old. I contacted my local dealer for help, and they said they have no knowledge of a windshield problem.

- Harwinton, CT, USA

problem #99

Oct 072020

Outback

  • 10,000 miles
While driving on route 76 in akron Ohio, the front windshield spontaneously cracked.we heard a loud sound--like a gun shot--but no evidence of the window being hit by a projectile. The crack runs from below the wiper blade on the passenger side for approximately 19 inches toward the center of the windshield. The vehicle was traveling through a construction zone at approximately 45 miles per hour. I have photos of the damage but was not able to download to the site.

- Poland, OH, USA

problem #98

Oct 162020

Outback

  • 8,000 miles
I purchased 2020 Subaru Outback last year December. It is just less than a year. Recently, windshield cracked while I was driving freeway to work. I tried to find why it was happened but I could not find apparent reason. Subaru dealership refused to fix it under warranty.

- Norwalk, CA, USA

problem #97

Oct 192020

Outback

  • 16,000 miles
For the third time, the oem and oem replacement windshields cracked starting from the edge and quickly propagated. No foreign object debris was noted hitting the windshield to cause a crack.

- Ozark, MO, USA

problem #96

Oct 252020

Outback

  • 2,000 miles
The windshield cracked while in motion - it seems like something tiny might've hit the car but I was going slowly at less than 40mph and it was not anything large. There was a tiny spot but this quickly cracked into a large line only a few minutes later.

- Boston, MA, USA

problem #95

Oct 082020

Outback

  • 5,000 miles
Subaru windshield continues to crack under suspect conditions. I am now on my third windshield in the first 5,000 miles of ownership. The first windshield cracked spontaneously while driving with no other cars around. The second windshield cracked when a miniscule rock hit it while driving. It is dangerous to have such weak glass in a modern car. There is no reason that windshields should be cracking this frequently.

- Huntsville, AL, USA

problem #94

Oct 102020

Outback

  • 4,000 miles
Windshield cracked for no apparent reason while driving

- Plaistow, NH, USA

problem #93

Oct 102020

Outback

  • 11,500 miles
The windshield cracked without impact, while in park position in a parking lot. The crack is in a "U" shape with the top of the U at the top of the windshield. The crack is on the passenger side.

- Little Canada, MN, USA

problem #92

Oct 042020

Outback

  • 1,000 miles
Windshield cracked while driving down highway. No other vehicles on the road

- Glendale, NY, USA

problem #91

Sep 212020

Outback

  • 12,000 miles
A crack developed in the front passenger side window for no known reason. Over the a single day it had increased to a crack running all the way from the bottom of the window to the top. The crack was first noticed when the vehicle was parked and then increased to cover the height of the window within 10 minutes of driving on a smooth road.

- Kissimmee, FL, USA

problem #90

Aug 012020

Outback

  • 8,000 miles
The windshield in my 2020 Subaru Outback cracks for no reason. I'm on my third windshield in a month. The windshield cracks impair my vision and is making the card dangerous to drive. Subaru refuses to take responsibility for the issue.

- Wichita, KS, USA

problem #89

Sep 182020

Outback

  • 9,660 miles
Got into my vehicle and noticed a large crack in the windshield. It had been sitting unused parked in front of our home when I noticed the crack. It wasn't after a collision or from something hitting it while I was driving.

- Seattle, WA, USA

problem #88

Jan 082020

Outback

  • 5,000 miles
My windshield spontaneously cracked. No object hit it. Started as one inch line. By the time I left work it was a foot and a half in length. Dealer said there was obvious rock impact. I did not take a picture when I got to work because I was late. Figured I could do it after work then it had grown. I refuse to buy another Subaru windshield. This happened with less than 5000 miles

- Anniston, AL, USA

problem #87

Aug 272020

Outback

  • 3,000 miles
Sitting stationary in the driveway, a large crack spontaneously began and extended across the windshield. The damage and circumstances are consistent with current class action legal filings from many, many vehicle owners who have had similar experiences with recent Subaru windshields.

- Lenexa, KS, USA

Read the next 20 complaints »