8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,255 miles

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« Read the previous 20 complaints

problem #126

Dec 302020

Outback

  • 852 miles
I purchased a new 2020 Outback on November 23rd.on December 30th it developed a crack in the middle of the windshield starting at the bottom about two inches. Each day it has grown. Now it is about 10 inches long and is splitting to each side. I called the dealership and they informed me I would have to turn it in on my insurance. The car has 842 miles on it..from all the reports I have read an this issue Subaru should issue a recall and fix this windshield issue. I had hoped this car could last for years but it is not looking that way so far.when the crack developed it was parked under the carport and had not had any impact.

- Adairsville, GA, USA

problem #125

Jan 022020

Outback

  • 100 miles
Rear camera poor image quality. The back-up camera is that it gets fairly grainy in light rain and/or at night. Not very clear and I don't see any settings anywhere. It looks like a very old camera lacking lighting and you also see the "grain" of the image.

- Tustin, CA, USA

problem #124

Dec 142020

Outback

  • 3,000 miles
After a 650 mile drive with no impacts to windshield or perceptible cracks, parked the car overnight. In the morning, a crack had developed from the lower driver side of the windshield moving up and to the passenger side. With no further driving, the crack continued to grow toward the passenger side, splitting into two cracks. The spontaneous crack is in the eyeline. The vehicle was stationary when the crack formed and has been stationary as the crack has grown. See pictures. One photo is when first developed, (December 14, 2020) second in on December 30, 2020 after no driving and the car remaining stationary from the 14th)..

- Oakland, CA, USA

problem #123

Dec 302020

Outback

  • 10,500 miles
Windshield spontaneously cracked overnight. No marking of rock or any damage.

- Boulder, CO, USA

problem #122

Dec 302020

Outback

  • 15,000 miles
Windshield cracked in a relatively new (1-year-old) vehicle. I discovered the crack in the morning when the vehicle was stationary. I believe it wasn't there yesterday when I last parked the car.

- Sunnyvale, CA, USA

problem #121

Dec 292020

Outback

  • 7,000 miles
The vehicle experienced a ~12" crack vertical crack in the windshield. The vehicle was parked and stationary when the windshield cracked. No known pebble, rock, or debris was known to have stuck the windshield. There was a relatively loud "pop" sound and the crack appeared in the windshield. The crack extends from about halfway up the windshield down to the bottom of the black section of glass that supports the windshield wipers (visible but less obvious in the photo than the crack through the transparent section of the glass). The vehicle was ~4 months old (purchased new) at the time the windshield cracked. Outdoor temperatures ranged from ~15 to 35 degrees Fahrenheit at the time the windshield cracked.

- Fairfax, VA, USA

problem #120

Dec 262020

Outback

  • 26,677 miles
Today (26 December 2020) as I parked my 2020 Subaru Outback in a business parking lot, for the third time in just four months I noticed my windshield starting to crack for no apparent reason. There were no vehicles, road debris, or winds to cause this. This is the third cracked windshield on my new Subaru in four months for no apparent reason. Subaru has a problem! I have driven over 1.5 million miles in forty-plus plus years, and never in all the different manufacturers and models of vehicles have I ever had issues like this!

- Miami, OK, USA

problem #119

Nov 212020

Outback

  • 3,500 miles
My vehicle had been parked, in a safe place, at my residence for approximately 3 days. One morning, I discovered a crack in the windshield which began on the passenger side, runs in a smooth line, making a turn upward and continues across the windshield and stops close to the center. The car had not been struck by a projectile or anything the last time I had driven it. There is no "spider-webbing" or marks that would be consistent with it getting hit.

- Roseville, CA, USA

problem #118

Dec 102020

Outback

  • 27,871 miles
Windshield spontaneously cracked. About a 12 - 14 inch crack around the windshield top-center. There was no impact. This happened overnight while sitting in my driveway.

- Edgewater, FL, USA

problem #117

Dec 012020

Outback

  • 2,030 miles
My 2nd Subaru Outback in 3.5 years, and it is the 3rd time I have to replace a windshield (?!) this time it is only in 4 months old car, 2020 model. I was not even driving when I noticed the windshield crack popping up - I was parked in front of my home, just started the car to warm it up. Lower section in front of the driver's seat, slightly towards the center. I inspected the area on the bottom of the windshield where it appeared the first - no apparent impact of the rock or some other flying object. It seems like the gap on the crack is about 1/2 mm wide - like the pressure from the inside is to blame for the crack? (see the pictures). Other people I know that own (or have owned) Outbacks also had their windshield cracking. I googled it ' I see the information about class action lawsuit on the web. Https://www.torquenews.com/1084/new-ruling-Subaru-cracked-windshield-lawsuit-now-adds-25M-cars something is just not right here. Subaru needs to step up and own it, before something happens to one of their customers.

- San Diego, CA, USA

problem #116

Dec 052020

Outback

  • 7,500 miles
Vehicle was in motion on the highway and a large crack, approximately 12 inches in length, appeared following impact with a very, very small piece of debris, 1 cm max diameter. Near immediately a second piece of debris, also 1 cm max diameter, caused an 8 inch crack in length on impact weather was warmer than usual that week, compared to preceding days. The vehicle was changing lanes when this happened. Never had an issue like this with any other vehicle.

- Olympia, WA, USA

problem #115

Sep 012020

Outback

  • 15,000 miles
Our windshield cracked and the crack ran in a matter of minutes. I expect a broken windshield from time to time but this seemed very abnormal. The windshield was less than 6 months old and the small chip occurred after a tiny, tiny rock hit the windshield. This was weird because after years of driving in Colorado small debri hit our windows all the time but never cause any damage. Then the chip ran all the way across the window in a matter of hours. It wasn't even cold or hot, it just freakishly ran across the window. Something just doesn't seem right for a new window to fracture like this so quickly.

- Cederedge, CO, USA

problem #114

Dec 032020

Outback

  • 14,000 miles
Today 12-3-20 we were driving on I-95 in Florida to see my son for the 1st time in over a year (air force). Small road particles were stirred up from the road, (not anything large, you barely heard it hit the windshield, almost like sand) and then we heard a cracking sound, looked at our windshield and there is about a 9 inch crack all of the way to the bottom toward wipers, up towards the top. I'm 40 years old and have never had a windshield crack, must less like this over such road small particles. About 3 months ago, I was driving on I85 to work, and the same thing happened but I chalked it up to maybe the debris was larger than I thought. Today my husband, son, and niece were sin the car with me...and frankly I am concerned that if anything large ever hits this windshield, it will shatter, or the item will come through the windshield. So I do. It feel safe driving the vehicle for this very reason. A windshield is supposed to protect and I am not confident or convinced at this point at all that this one on my 2020 Outback would stand a chance at any midsize road hazard. Before upgrading to the Outback, I had a 2016 crosstrek and had a 'large rock' hit my windshield, when it did it scared me it hit so hard....all that was left after that massive rick hit was a small half moon shaped chip. This 2020 Outback could in no way take an impact like that one. It could severely hurt me or whomever is driving, including my 16 year old son if the windshield were to shatter if it is hit again. This needs to be recalled and replaced. For Subaru, all about safety, it is a serious issue that as a loyal Subaru owner has me questioning the mission statements and heartfelt commercials that we see daily. Make it right Subaru. Fix it!!

- Commerce, GA, USA

problem #113

Nov 192020

Outback

  • 4,800 miles
Windshield cracked without a reason. Car parked at night. Next morning windshield cracked without any sign of an impact

- Baton Rouge, LA, USA

problem #112

Dec 022020

Outback

  • 16,000 miles
Yesterday morning (car is parked), I discovered a crack that is about 4 inches long on my windshield and have gotten longer throughout the day and today. Currently, it is about 26 inches across the middle. I live in an apartment and have personal parking where are there open parking and not parked under a tree or anything that would have fallen on the windshield. There are no spiderweb crack or signs (like a rock being thrown..etc) that would indicate the windshield to crack. I called my dealership and was told that it was not covered under warranty nor was it recalled; even though there are numerous cases I've found online that many 2020 Outback owners (and other Subaru owners) have experienced cracked windshield for no apparent reason. I just bought this vehicle on 29feb2020; there is no way that a windshield would crack so suddenly unless it was not installed correctly or defective/due to heating element.

- San Diego, CA, USA

problem #111

Oct 012020

Outback

  • 5,000 miles
Came outside to get into the vehicle and saw that windshield was cracked. Had not driven it the previous day, the nearest house is over an acre away. We have no children. No idea why it would crack because we weren't driving it and there was no one around to damage it and it had been sitting for over 36 hours.

- Wellsville, UT, USA

problem #110

Nov 202020

Outback

  • miles
The windshield cracked without a reason while I was driving. The crack starts at the top, approximately at the center. It started to expand down and in a few hours has reached half of the height. I checked with few repair shops and the verdict is the windshield needs a replacement. After the crack appeared my adaptive cruise control has started to turn off by itself for short period (so far it happened twice).

- Redmond, WA, USA

problem #109

Jan 272020

Outback

  • 1,000 miles
I was driving down a paved road when I heard a noise and realized I had a chip in my windshield. There were not cars around me and didn't see anything fly at my windshield. The road is in a residential/business neighborhood. The chip has not grown since then. I don't remember the exact date I've also noticed after going through a car wash my windshield will look clean for but by the end of the day it's looks dirty with little specks all over it again. It doesn't matter what the weather is.

- Scottsville, NY, USA

problem #108

Oct 302020

Outback

  • 12,500 miles
Windshield glass cracked suddenly without any apparent cause. The crack appeared during driving on October 30, 2020. The size of the crack is about 1/2", and it has been temporarily repaired.

- Madison, AL, USA

problem #107

Sep 222020

Outback

  • 5,000 miles
Cracked windshield which we had repaired on 10/1/2020 for $821.71. Crack appeared seemingly from nowhere on the morning of 9/22/20.

- Wimington, NC, USA

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