8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,255 miles

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« Read the previous 20 complaints

problem #146

Feb 092021

Outback

  • 300 miles
Within 12 hours of having the car, the windshield cracked for seemingly no reason. No rock hit the windshield nor was I using air conditioning or the heater. Outside temp was about 65F. I was driving on the freeway at 65 mph.

- Daly City, AL, USA

problem #145

Feb 142021

Outback

  • 3,900 miles
Windshield started cracking from below the wipe trim and keeps cracking. Was driving up donner summit hwy 80. Traveling approximately 60 mph. Temperature in 20's elevation gain to near 6500 feet. Some sleet snow wipers in use. Noticed crack after storm cleared. Crack happened from no known impact. Didn't hear any rock impact.

- Napa, CA, USA

problem #144

Dec 232020

Outback

  • 15,500 miles
Windshield had a crack, that I thought was weird as I didn't hear a rock, but a crack. I saw that 2020 Subaru Outbacks had a lawsuit for defect. I found out weeks after I made an insurance claim to have my windshield fixed. I was driving on a highway when this happened.

- Elgin, IL, USA

problem #143

Feb 122021

Outback

  • 10,583 miles
My windshield cracked for no apparent reason while driving.

- Edmond, OK, USA

problem #142

Feb 062021

Outback

  • 2,300 miles
My husband and I were driving on the highway for approximately 20 minutes, when we started to hear a crackling sound. Soon after, we watched the windshield start to crack on the driver's side. The crack continued to spread, and by the time we returned home, the crack extended further. We were driving straight at 61 mph when the crack started, no turns or bumps in the road at the time the crack appeared. This happened on our 2020 Outback touring with 2,300 miles, that we purchased October 2020.

- Woodstock, IL, USA

problem #141

Feb 032021

Outback

  • 11,917 miles
My car was parked and I discovered about a foot long crack in my windshield. There does not appear to be a reason for cause, no chips in my windshield or accidents with the car. It's mostly garage kept and has less than 12000 miles over 14 months of ownership.

- Durham, NC, USA

problem #140

Jan 232021

Outback

  • 26,600 miles
The front windshield cracked for no apparent reason.

- South San Francisco, CA, USA

problem #139

Jan 312021

Outback

  • 7,687 miles
The windshield cracked for no apparent reason. The car was parked in the driveway for about 24 hours. I noticed the windshield was cracked when I got into the car.

- Cupertino, CA, USA

problem #138

Jan 302021

Outback

  • 5,700 miles
Windshield cracked for no reason as it was sitting in the garage

- Colorado Springs, CO, USA

problem #137

Jan 182021

Outback

  • 6,300 miles
Front windshield cracked on drivers side for no apparent reason. Vehicle was in motion. No objects hit vehicle.

- Denver, CO, USA

problem #136

Jan 222021

Outback

  • 6,000 miles
I was driving on the freeway at around 55mph and the windshield suddenly developed a crack on it's own without anything other than air/wind hitting the windshield. The crack seems to have started at the left edge of the windshield on driver's side.

- Bothell, WA, USA

problem #135

Jan 012021

Outback

  • miles
Crack in front of my eyes driving on interstate 10, no cars in front of me at the time

- La Mesa, CA, USA

problem #134

Jan 212021

Outback

  • 31,000 miles
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle, the next morning it was discovered that the front glass windshield had cracked. The cause of the crack was undetermined. The contact indicated that no object had made contact with the windshield to cause the failure. The local dealer and manufacturer were not yet contacted. The failure mileage was 31,000.

- Gadsden, AL, USA

problem #133

Dec 222020

Outback

  • 4,500 miles
I had almost the exact same experience with my windshield as another complaint I saw filed. My 2020 Subaru Outback had its windshield cracked while traveling southbound on a highway in SC on Dec 22, 2020. The crack started small and grew quickly over the course of my travel to about 16 - 18 inches. The windshield had to be replaced and the eyesight safety system needed to be recalibrated which was both time consuming and expensive. I have traveled a lot in my life with multiple cars but never experienced a cracked windshield that spreaded like it did with my new Outback. It is disappointing and concerning after reading more about the pending lawsuit on defective windshields.

- Charlotte, NC, USA

problem #132

Dec 272020

Outback

  • miles
My 2020 Subaru Outback had its windshield cracked while traveling on a Texas highway (South padre - austin) on Dec 27, 2020. The crack started small and grew quickly over the course of the travel to almost 20 inches. The windshield had to be replaced, which was expensive, considering the eyesight safety systems needed to be recalibrated. I have traveled over 200K miles in the us in multiple cars but never experienced a cracked windshield that happened so quickly and spontaneously as it happened on the Subaru Outback. I understand that this could be a one-off experience but reading more about the pending lawsuit on defective windshields made me submit this complaint.

- Austin, TX, USA

problem #131

Jan 032021

Outback

  • 3,470 miles
A 12-inch ling crack developed spontaneously in the windshield while the car was parked in my driveway overnight. Only ~3,470 miles on the car. The crack started at the bottom-middle and went upward and toward the passenger side in a J shape. There were no signs of an impact to me, but the dealer said they was signs of impact so it would not be repaired under warranty.

- Marion, MA, USA

problem #130

Nov 242020

Outback

  • 700 miles
Driving on the interstate (64) and got a small chip (about the size of my pinky nail) from a rock/ pebble in lower left area of windshield. Parked the car at home. Chip was stable. The next morning the chip now has a crack across the windshield horizontally about two thirds of the way. The dealership (casey Subaru) has replaced the windshield. It has cost me $730 out of pocket which is to be refunded to me from both my insurance company ($230) and the dealership ($500). I purchased an extended warranty from casey. I was told that chips no more than one half inch are covered. But not cracks. Thank you, scott.

- Newport News, VI, USA

problem #129

Dec 172020

Outback

  • 16,000 miles
I have had 4 cracked windshields that have needed to be replaced in one years time. No windshiled has made it longer than 5 months, two only lasted about 6 weeks. I have replaced all with oem glass. Last three incidence were for unknown cause to me. I purchased my car 10/12/19. First windshield was replaced 12/19, second 5/20, then 7/20, and again 12/20

- Burlingame, CA, USA

problem #128

Dec 242020

Outback

  • 6,500 miles
My wife and I were sitting in our car at a red light stationary and the windshield cracked from the base up about 10 in long for no apparent reason. There was no damage prior to the event.

- Cheney, WA, USA

problem #127

Dec 202020

Outback

  • 18,000 miles
This is the second cracked windshield I have had to replace with this car in a little over a year of ownership and 18K miles. It started as a tiny rock chip below the windshield wiper and turned into a 12+ inch crack within a day. I don't remember when the tiny rock hit my windshield, but the fact that I am now on my 3rd. Windshield should point to some sort of issue with the manufacturer. The windshield replacement and reprograming of the safety components totals $1,400 and can only be done by the dealer.

- San Rafael, CA, USA

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