8.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,173 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I purchased a 2020 Subaru Outback one week ago (Jan 30, 2020) today I have 700 miles and after hearing of charges against Subaru for producing defective windshields I inspected mine and I noticed a 2' long windshield crack on lower drivers side. I'm concerned that it may spread later to impede my vision, but wanted to go on record that this defect exists.
- Fort Wayne, IN, USA
Cracked windshield for no apparent reason. Parked the car in the garage with no crack in the window came out in the morning and windshield was cracked. Dealership will not coverunder warranty.
- Appleton, WI, USA
Car has ~1000 miles. The windshield spontaneously cracked on the passenger side. No chips or impact. Car was not in motion. Just woke up one morning and noticed it was cracked. This appears to be a common problem with Subaru cars. Multiple reports and class action lawsuits.
- Reno, NV, USA
The windshield spontaneously cracked for no reason. When returning home, noticed a 15 inch crack rising from the lower passenger-side edge of the windshield, rising under the wipers and towards the center of the windshield. The car had previously been parked outdoors under overcast skies (not hot), and there was no impact to the windshield while driving. (nor do I recall any windshield impacts at any time since purchasing the car) the crack simply appeared. It was not present 10 minutes prior when my son got into the car.
- Walnut Creek, CA, USA
Windshield cracked on passenger side from beneath the wiper blade up about 12-15 inches. Very small chip about 2 inches from the bottom of the windshield along the crack. Do not remember being hit by debris. Even so it would have been a very small pebble and I believe it should not have caused the windshield to crack. Seems extremely weak. Not sure if the new 2020 Outbacks have the same windshield issue as the 2017-2019 but it seems to have a lot of similarities with many other consumers and the class action lawsuits against Subaru for this reason.
- Kennewick, WA, USA
Windshield spontaneously cracked. On 12/30/2020 my wife and I drove up into mountains to spend new years eve camping. Ascent was 6000+ feet with a sharp temperature change. Two cracks appeared below the windshield wipers, then joined into one and spread further up the windshield. The crack seemed to occur shortly after turning on the defrost function. We noticed the crack while stopped. Nothing hit the windshield. I took the car to our dealer, bob baker subary in carlsbad, ca, but they denied any responsibility for the crack. The service manager said it was from a rock and he could tell because he has 35 years of experience. Yet he failed to ask a single question of when, where or how it occurred.
- Santee, CA, USA
The car was parked on 12/28.2019 in perfect condition as new. Upon entering the vehicle at 11:50am on 12/29/2019 it was obvious that the windshield had cracked overnight. The crack is 24 inches in length and runs from the bottom drivers side under the left side of the windshield wiper heading in an upward direction then turns toward the right side of the vehicle at an elevation of one third the height of the windshield. The vehicle was parked and stationary when this occurred. I have been exclusively the sole driver of this vehicle for all of its 2260 miles. The windshield has never been struck by an object.the vehicle was purchased new by me on 10/31/2019.
- St Pete Beach, FL, USA
Poor rear camera visibility, leading me to nearly hit gas pumps
- Ogden, UT, USA
The contact owns a 2020 Subaru Outback. The contact stated that the windshield formed an 8'' crack on the outside starting from the edge of the passenger side. Diablo Subaru of walnut creek (2646 N main St, walnut creek, ca 94597) informed the contact to bring the vehicle in to be serviced. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 2,300.
- San Ramon, CA, USA
2 separate incident windshield cracks within 3 weeks of new purchase
- Albuquerque, NM, USA
Windshield cracked spontaneously while in garage overnight.
- Steamboat Springs, CO, USA
- Flagler Beach, FL, USA