8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,255 miles

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« Read the previous 20 complaints

problem #26

Feb 202020

Outback

  • 900 miles
My 2020 Subaru Outback had small windshield crack for no reason just after 2 months of purchasing. It was not using for some days and was in my apartment parking lot. The dealership has fixed the problem for no cost but it looks like low quality windshield fits on the car from factory.

- Bentonville, AR, USA

problem #25

Jan 192020

Outback

  • 1,400 miles
In the morning we discovered a 10-inch long crack in our windshield. The vehicle had been parked in our garage over 10 hours. We filed an insurance claim presuming a rock had hit the windshield but neither driver recalled such an occurrence.

- Madison, WI, USA

problem #24

Feb 152020

Outback

  • 220 miles
Windshield crack. Have owned the vehicle for less than 3 weeks and 250 miles. Started the car with remote, and after entering the vehicle, noticed a crack at the base of the windshield about 12" in length. Upon inspection, saw an area of small reflections just beneath the driver's side wiper where the in-glass defrosting elements are located, the crack extends from this point in two directions; one down to the base of the glass, the other diagonally upward. Further inspection reveals no chipping or roughness on the exterior, though the outer lamination is the layer that is cracked. There seems to be a flaw internally from which the break emanates. As stated earlier, this simply appeared upon entering the vehicle first thing in the morning. The outside temperature was below freezing and the car had been started with the heater/defroster on to pre-warm the interior. There was no impact to the windshield from a rock or other debris; in fact the point where there is the visible flaw is exactly beneath the wiper in the resting position; no object could have struck the glass there as it is covered by the wiper blade. Photos show the overall windshield with the wiper retracted and a closeup that shows the point of origin and horizontal defroster elements. When reported to the selling dealer, the service person said there is no coverage for glass, in spite of the stated 36 month/30K mile 'bumper-to-bumper' warranty. We explained and showed dealer representatives that this instance was clearly not caused by a road hazard but a spontaneous break. The crack has continued to lengthen while we wait for appeals to regional Subaru representatives.

- Norway, ME, USA

problem #23

Mar 022020

Outback

  • 578 miles
Within a week of purchasing my 2020 Subaru Outback a crack appeared across the windshield, for no apparent reason. It stretches from one side half way across the windshield, right in the field of view. It appeared overnight, while car was sitting in my garage. No rock pecks.

- Meridian, MS, USA

problem #22

Jan 042020

Outback

  • 200 miles
I bought car home on Jan 2. on Jan 4th I woke up and discovered the windshield had cracked over night for no reason that we could find. The car had been parked all night in a drive way and no other damage or anything was apparent. It just got about 10 degree colder during the night then normal.

- Richardson, TX, USA

problem #21

Mar 112020

Outback

  • 7,450 miles
Parked in driveway. Windshield spontaneously cracked. No rock hits or chips.

- High Hill, MO, USA

problem #20

Mar 102020

Outback

  • 4,360 miles
The windshield just cracked when it was parked in an open parking lot.

- Huntsville, AL, USA

problem #19

Mar 052020

Outback

  • 650 miles
Windshield cracked for no apparent reason. Subaru dealer will not cover it and became very unprofessional. The crack became much larger over a short period of time and the crack goes all the way down to the bottom of the windshield on the driver side making it difficult to see.

- Call, TX, USA

problem #18

Mar 062020

Outback

  • 200 miles
I woke up on Friday, March 6th to see my car's windshield had cracked overnight while it was sitting in the garage. This crack was not there when I parked it the night before. My dealership does not believe me and says a stone hit it but no stone hit the windshield since I drove it off the car lot on Monday, March 2nd. I had the defrosters on for about 2 hours Thursday, March 5th. This is a brand new lease with only 200 miles on it as of Friday, March 6th when the crack was noticed.

- Grafton, WI, USA

problem #17

Jan 072020

Outback

  • 3,000 miles
The contact owns a 2020 Subaru Outback. The contact stated that while driving approximately 35 mph the front driver's side windshield started to crack. The crack started from the lower section of the windshield. The cause of the failure was not determined. The vehicle was repaired at a glass repair facility. The local dealer and manufacturer were not notified of the failure. The failure mileage was 3,000.

- Santa Clarita, CA, USA

problem #16

Feb 102020

Outback

  • 2,000 miles
The windshield cracked just a few hours after applying crystal Fusion to protect the windshield. It started raining after it was applied. We went to dinner, and when we came back to the parked vehicle, there was an approximate 6" crack, on the left, driver's side, from the edge of the windshield.

- Tulsa, OK, USA

problem #15

Feb 212020

Outback

  • 1,350 miles
The windshield developed a crack sitting in the garage after returning from a 10 mile drive. Two hours after having parked the car without any visible damage, a 10 inch crack was visible originating from the upper left corner. The crack has grown to about 24 inches over the next day.

- Long Beach, CA, USA

problem #14

Dec 152019

Outback

  • 2,500 miles
Four weeks after purchasing the new vehicle, I noticed a small crack appeared in the bottom of the windshield on the passenger side of the vehicle. It continued to crack for about 6 more inches. I have now ordered a new windshield to replace the broken one. The vehicle was stationary when I noticed the crack initially.

- Mckenna, WA, USA

problem #13

Feb 022020

Outback

  • 3,000 miles
Windshield chipped very easily

- Nashville, TN, USA

problem #12

Feb 212020

Outback

  • 6,300 miles
While driving down the highway, my windshield spontaneously cracked from the top of the windshield down past the rear view mirror. I was hit by no rocks or any debris.

- Flagler Beach, FL, USA

problem #11

Feb 052020

Outback

  • 700 miles
I purchased a 2020 Subaru Outback one week ago (Jan 30, 2020) today I have 700 miles and after hearing of charges against Subaru for producing defective windshields I inspected mine and I noticed a 2' long windshield crack on lower drivers side. I'm concerned that it may spread later to impede my vision, but wanted to go on record that this defect exists.

- Fort Wayne, IN, USA

problem #10

Jan 282020

Outback

  • 2,100 miles
Cracked windshield for no apparent reason. Parked the car in the garage with no crack in the window came out in the morning and windshield was cracked. Dealership will not coverunder warranty.

- Appleton, WI, USA

problem #9

Jan 252020

Outback

  • 1,000 miles
Car has ~1000 miles. The windshield spontaneously cracked on the passenger side. No chips or impact. Car was not in motion. Just woke up one morning and noticed it was cracked. This appears to be a common problem with Subaru cars. Multiple reports and class action lawsuits.

- Reno, NV, USA

problem #8

Jan 242020

Outback

  • 5,900 miles
The windshield spontaneously cracked for no reason. When returning home, noticed a 15 inch crack rising from the lower passenger-side edge of the windshield, rising under the wipers and towards the center of the windshield. The car had previously been parked outdoors under overcast skies (not hot), and there was no impact to the windshield while driving. (nor do I recall any windshield impacts at any time since purchasing the car) the crack simply appeared. It was not present 10 minutes prior when my son got into the car.

- Walnut Creek, CA, USA

problem #7

Jan 202020

Outback

  • 5,400 miles
Windshield cracked on passenger side from beneath the wiper blade up about 12-15 inches. Very small chip about 2 inches from the bottom of the windshield along the crack. Do not remember being hit by debris. Even so it would have been a very small pebble and I believe it should not have caused the windshield to crack. Seems extremely weak. Not sure if the new 2020 Outbacks have the same windshield issue as the 2017-2019 but it seems to have a lot of similarities with many other consumers and the class action lawsuits against Subaru for this reason.

- Kennewick, WA, USA

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