10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #187

Aug 242023

Outback

  • miles
I own a 2022 Subaru Outback Wilderness Trim. I had my car parked in my garage on Aug -23 night without any damage and when I checked next day Aug-24 around noon I noticed windshield had a large 1.5 foot crack on the passenger side.

- Holly Springs, NC, USA

problem #186

Aug 112023

Outback

  • miles
This is the second time I've had a large crack appear from the edge of the windshield with no obvious damage.

- Denver, CO, USA

problem #185

Jul 282023

Outback

  • miles
Windshield cracked for no apparent reason. 6-8" crack near the bottom and extending up the middle of the windshield. This is the 2nd crack in less than 10 months.

- Indian Trail , NC, USA

problem #184

Jul 212023

Outback

  • miles
I drove to work; did not hear or see any rocks hit the windshield. Parked in a carefully chosen spot - not near any roads or work areas; not near a tree - and the windshield was cracked. No apparent reason. A single line crack coming out from the middle of the driver's side of the windshield, stopping in the middle of the windshield just past the mirror. It is right at the sight line. I have filed with my insurance company. Police refused to take report as they said it didn't appear to be that someone had maliciously hit it. Car is garaged at home. 19,000 miles. I see that this appears to be a common problem with Subarus - topic on reddit and other places.

- New Windsor, NY, USA

problem #183

Jul 142023

Outback

  • miles
Windshield cracked on passenger side of vehicle without any impact to glass, extreme temperature change, or pressure change. Crack continues to grow, doubling in length in a matter of minutes.

- Grand Rapids, MI, USA

problem #182

Jul 102023

Outback

  • miles
The original windshield cracked a month into ownership of the vehicle. I took it to a Subaru dealership and paid out of pocket to have them install a new OEM windshield. A year later, the windshield cracked again starting from the top edge, and was not caused by a rock or other object. The vehicle was parked when the crack formed.

- Apple Valley, CA, USA

problem #181

Jun 072023

Outback

  • miles
On 10/10/21 my wife and I were sitting in a parking lot when we heard a loud crack. The windshield of my Subaru cracked from midline on the passenger side post thru the middle of the windshield. After going through SOA and multiple times back to the dealer, the dealership repaired the windshield for no charge. Three weeks ago my wife and I were sitting at my son's house and a crack appeared once again starting at the bottom of the passenger side, up and through the center of my windshield. I will be working with the dealership to have this one replaced. They told me my first windshield replacement was "complimentary, and one time" so I am not sure how this new repair will go. These windshields have to be considered a safety issue based on the numbers I am starting to see on line.

- Prescott, AZ, USA

problem #180

Jul 072023

Outback

  • miles
Our 2022 Subaru Outback windshield has been replaced on 2 occasions & repaired on 1 occasion due to cracking caused by unknown impacts. It has now cracked again while passing a vehicle on the interstate. The vehicle had just 16250 miles at the time of this occurrence. Sadly, we have had more windshield changes than oil changes at this point. Thankfully, we haven't experienced any issues regarding warning lamps or malfunctions of the safety systems as the cracks have not propagated into the cameras line of sight, but we're only one incident away from that possibility. Hopefully this won't result in a safety system malfunction.

- Eldorado, KS, USA

problem #179

Jun 012023

Outback

  • miles
Our 2022 Subaru Outback windshield cracked for a second time with no clear reason. If there was a rock impact it was very light and not noticeable, certainly not sufficient to cause a crack in any other vehicle I have ever driven. We had a 2018 Subaru Legacy and had the windshield crack twice with little or no impact. This is the second time since new that the Subaru Outback windshield has cracked. I have been driving for thirty five years and have never had a windshield crack in any vehicle ever, even with very firm rock strikes. This will be the fourth Subaru windshield I have replaced in just a few years - the second in a year or so. There was a class action lawsuit already in 2018 on this issue. It is clear that Subaru has not fixed this dangerous problem.

- Battle Ground, WA, USA

problem #178

Jun 042023

Outback

  • miles
While driving my Subaru 2022 Outback with Eyesight Asssist, a 20 inch crack appeared from top left windshield down about 4 inches and across to center of windshield without sound of impact other than plop sound associated with bug hits, not a rock ping. When dealer reviewed, they pointed to a small impact point at center of crack (prior to expansion another 10 inchs the next morning). Impact area 2mm long, 1mm wide. Depth was even less shallow. Because of impact indication, Dealer said it needed to be handled through insurance, not vehicle warranty. I believe this is more a warranty issue.

- Hanover Park, IL, USA

problem #177

Jun 092023

Outback

  • miles
The windshield made a "pop" sound and had spontaneously cracked from the driver's side pillar towards the center of the windshield, without warning or clear cause. This was all while sitting in the driveway, not in motion. The dealership service department inspection found no point of impact.

- Durham, NC, USA

problem #176

Jun 192023

Outback

  • miles
On my second windshield that has cracked.

- Fort Collins, CO, USA

problem #175

Jun 172023

Outback

  • miles
Windshield developed a major crack all the way across it from the smallest nick 36 hours after the Nick occurred. This makes me very concerned for the integrity of the windshield in a crash. I am far from the only report of such an item.

- Bentonville, AR, USA

problem #174

Jun 032023

Outback

  • miles
Windshield cracked for no apparent reason. It was a 12 in line that started at the passenger side and moved across the windshield horizontally.

- Tucson, AZ, USA

problem #173

Jun 152023

Outback

  • miles
While driving, a giant crack appeared in the windshield. This was not caused by an impact.

- Fairview, TN, USA

problem #172

May 182023

Outback

  • miles
Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.

- Moorhead, MN, USA

problem #171

May 042023

Outback

  • miles
Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large. I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.

- Joplin, MO, USA

problem #170

Jun 132023

Outback

  • miles
Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20-?? in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.

- Anaconda, MT, USA

problem #169

Jun 112023

Outback

  • miles
Windshield cracked for no reason.

- South Windsor, CT, USA

problem #168

May 242023

Outback

  • miles
Windshield crack from bottom while driving

- Boyds, MD, USA

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