10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #167

Nov 152022

Outback

  • miles
I have had to have my windshield replaced twice since I bought it last June. The first incident occurred when I was traveling on a highway. A small rock hit the driver's side of the windshield and immediately a crack developed. I had the windshield replaced. Within ten days, a crack appeared at the bottom center edge of the new windshield. It was not there when I parked my car at work, but it was there when I left for the day. I even reviewed security cameras but saw nothing that would contribute to the crack. A few days later, another crack emerged at the center edge of the passenger side. Again, this was while the car was parked. Neither crack was in my line of sight so I continued to drive until recently as both cracks have spidered all over the windshield. In scheduling another replacement Subaru tells me this is a result of the windshields with EyeSight being thinner than normal. I find this to be a safety hazard and extremely frustrating, not knowing how many windshields I will have to replace as long as I have this car. Looking online, I see many complaints of this same issue by other consumers of this year/model of car.

- Topeka, KS, USA

problem #166

May 252023

Outback

  • miles
The car only left in the parking lot for 8 hours and then crack. No sign of hit.

- Federal Way, WA, USA

problem #165

May 112022

Outback

  • miles
Small chip in windshield turned into larger crack, spreading across windshield by the morning.

- Monument, CO, USA

problem #164

May 202023

Outback

  • miles
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.

- Detroit, MI, USA

problem #163

May 222023

Outback

  • miles
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.

- Greeley, CO, USA

problem #162

May 012023

Outback

  • miles
Small crack appeared and then became huge

- Warrenton, OR, USA

problem #161

May 082023

Outback

  • miles
Never had a windshield so sensitive in the many many cars I've owned over the years. We haver had several chips filled that just randomly appear on the glass and never heard or saw anything hit. Finally one morning went out to the car to find a 12" long crack on the passenger side of the windshield. Paid my deductible and had it replaced and the NEXT DAY, less than 24 hours later sitting in a parking lot and it randomly cracked again. Took it back to the repair shop and they said it wasn't a problem with their install and I need to pay AGAIN for another windshield? These things shouldn't be cracking and chipping this easily.

- Atlanta, GA, USA

problem #160

Apr 292023

Outback 4-cyl

  • miles
I was parked on my family-??s driveway in Southern California. The car had been stations for about 3hrs and was parked outside. 10-30seconds after unlocking and starting the car I had a loud crunch/crack sound at which point I saw a 2-4-?? dual crack that appeared in the centre of the windshield. This happened while stationary without any impact. The crack size increased with vechicle movement. I-??d like to report this as a concern give the sudden and unexpected nature of this crack to the front windshield

- San Francisco, CA, USA

problem #159

Apr 232023

Outback

  • miles
Horizontal stress crack middle of windshield from driver side to almost center of windshield. Stress crack keeps extending towards passenger side. Car was parked outside, sunny day @ 78DEG. Are clostest to edge I can get my fingernail in maybe the thickness of 3-4 sheets of paper. Line of site obscured due to crack.

- Lancaster, CA, USA

problem #158

Mar 252023

Outback

  • miles
Windshield crack formed despite no outside cause. In morning it was there. I went to Schlossman Subaru and they documented situation and said they would contact Subaru. I have tried to contact them several times for follow-up but they have not responded.

- Milwaukee, WI, USA

problem #157

Apr 182023

Outback

  • miles
Large crack developed in the lower/middle driver-??s side windshield, spreading to the middle of the windshield. There is no obvious/apparent damage that caused this, with the crack starting at the edge of the windshield, and spreading inward.

- Wilmington, NC, USA

problem #156

Apr 212023

Outback

  • miles
The windshield developed a large crack while sitting in the driveway. It started about midway up on the passanger side and extended about a foot and a half.

- Estero, FL, USA

problem #155

Apr 012023

Outback

  • miles
I drove my vehicle on Saturday April 1, 2023 without incident. There was no occurrence anything hitting the windshield. I returned home and did not drive the vehicle again until Monday April 3, 2023. I went to the garage to leave for work when I noticed a 15 inch crack in the windshield. The crack originates from the leading vertical edge on the driver side. There is no visible chip or other damage that would indicate debris struck the windshield. The vehicle has less than 18k miles on it and is parked in a garage 95% of the time it is not in use. The crack has continued to spread since the first day and now covers half of the windshields length.

- Houston, TX, USA

problem #154

Apr 032023

Outback

  • miles
Early morning after sitting in the parking garage overnight, a crack randomly appeared from top middle portion of the front windshield and propagated vertically down the center of the windshield. The crack later spread through the center of the windshield after a few days. There appeared to be no other damage around the origin of the crack (center windshield area) nor was it due to negligence - the cause is unknown.

- Washington, DC, USA

problem #153

Apr 022023

Outback

  • miles
2022 Subaru Outback has has windshield replaced 3 times. And awaiting a new windshield AGAIN for 2 cracks. Current windshield was hit by rocks, within a day of each other. Very small impact site and both immediately cracked to about 6 inches on impact. Continue to spread in heather garage. First windshield hit by rock- cracked on impact, spread like wildfire. 2nd windshield cracked in garage less than a week after installation. Was told it was another rock and not covered under warranty. Not possible. Third windshield was installed, because, after the second windshield was installed, the windshield had a long, scratch in it. Glass company covered that. Now awaiting my fourth windshield to be installed. I have honestly never had this problem before. I have maybe gotten a chip in a window, that could be filled. But this is ridiculous. And expensive.

- Fruitport, MI, USA

problem #152

Jun 242022

Outback

  • miles
Windshield is stress cracking. I am on my 3rd windshield in about 1 year.

- San Jose, CA, USA

problem #151

Mar 222023

Outback

  • miles
My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There-??s no visible impact zone to cause this. I called SOA and I-??m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.

- Traverse City , MI, USA

problem #150

Feb 252023

Outback

  • miles
I started my car via the mysubaru app so it could warm up. The outside temperature was around 25 and I had full heat via the app..which the front defroster was on. I get to leave and before I pulled away, the windshield cracked, without any cause. It cracked mid-way left side and spread halfway across over the following few days. It is apparent this is a known issue as there appears to be a defect with this generation of windshields and the amount of reported issues. Additionally, I filed a complaint with the BBB and encourage others to report this safety issue to BBB.

- Excelsior Springs, MO, USA

problem #149

Mar 182023

Outback

  • miles
The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.

- Lakewood, NJ, USA

problem #148

Mar 162023

Outback

  • miles
Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.

- North Las Vegas, NV, USA

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