7.7
pretty bad- Typical Repair Cost:
- $2,170
- Average Mileage:
- 112,100 miles
- Total Complaints:
- 238 complaints
Most common solutions:
- add a quart every 1000 miles (89 reports)
- not sure (54 reports)
- add oil (42 reports)
- repair pistons/oil leak (26 reports)
- replace engine (15 reports)
- repaired engine (7 reports)
This problem may be covered under warranty. Ask your Toyota dealer.
« Read the previous 20 complaints
Car consuming excess oil. Toyota under took repair under enhanced warranty program, said they rebuilt engine. After repair completed by Toyota problem persists. Car still consuming excess oil after dealership repair.
- Michael B., Palatine, US
I purchased a brand new 2007 Toyota Camry in May 2007 from Modesto Toyota in Modesto, CA. I faithfully took it to Modesto Toyota for all maintenance & service repairs. In 2013 I took my car in to be evaluated due to "knocking noise" it was due to "no oil in the engine" which makes no sense, I took it in for scheduled maintenance on time. The engine was replaced now there is a recall Customer Support Program CEZ7 and my replaced engine qualifies under this recall, I recieved a reimbursement of my original engine at the cost of $3000, though I paid $3778.87. Their explanation is because under the warranty enhancement program only certain parts are covered. So pretty much I'm out $778, for something that is not my fault. Makes no sense.
I let them know I am very dissatisfied with the whole Toyota experience, I will never buy another Toyota again.
The 2nd engine is being repaired at Modesto Toyota for 5 weeks now.
- Margarita D., Modesto, CA, US
I've used Castrol Syntec in this car since I bought it. I've had to start getting my oil changed every 5,000 instead of 8000.... costing me too much money.
- Shaina K., Aberdeen, MS, US
Found out about the Oil Consumption Failure on these models through a friend in the car business. Took my 2007 Camry with 187,000 miles in on 6/12/2015. It failed the test. Dealership told me as soon as they could they would get to it to repair it (i.e. maybe rebuild the whole engine). It is now Sept 1st, and I am still waiting to have it repaired.
Called dealer today for update and was told that it is Toyota that is holding up things. They are not producing/sending the required parts for this repair. He has two vehicles that he has had for about 2-3 weeks waiting on parts for this same problem. I think this is awful on Toyota's part. The manufacturer is stalling hoping that people won't find out about this problem and that their car engines burn up and they have to buy a new Toyota.
My car has been serviced and oil changed every 5,000 miles at the dealership. We had not noticed a big use in oil until AFTER the test was done. Now it is using a quart every 300-400 miles. We have stopped using it for fear that the engine will burn up in it. Although the dealership said they would cover it if that happened. They also said they are going to provide me with a car while mine is being fixed (if that ever happens). The only thing that keeps me from really getting mad is the thought of a new rebuilt engine in an eight year old car!!!!
- Bob B., Pine Bluff, AR, US
When I purchased my 2007 Camry in 2006, it wasn't very long to notice that my motor oil level was very low. This happened after an oil change, and I heard a weird noise so I decided to check my fluid levels. Since then it has become habitual to get quarts of oil, check the level, add oil. This problem was mentioned to a couple of Toyota dealers and a letter was even sent to the Toyota Corporation about my problems. Now that my car has over 154,000 miles, it is getting progressively worse. I had to add a quart of oil after driving 400 miles. I have had my catalytic converter replaced and 4 months later the check engine light is back on with the same Cat code.
My thinking is that because my car is burning so much excessive oil that it is somehow getting into the CAT and clogging it. I spent $800 dollars on the new CAT then another $160 to get the code checked again and the mechanic added some kind of cleaner to my gas. The light went off for a day and came back on.
I just recently called a Toyota dealer after reading about the oil consumption test and they were aware of it. However, they told me I have to have a copy of every receipt from my first oil change. Is that correct? Because I have over 154,000 miles will they still help cure this problem without it being my costly burden? I think it is just ridiculous that they didn't recall the cars with these bad motors.
- Damien H., Unionville, CT, US
I took my car in to the dealership for the so called check of the oil consumption problem.(HaHa) When I took my car in I was about 4500 miles since last oil change which is well within range of proper oil change requirements and there was only 1/4 quart of oil in the tank according to the tech at the Toyota Dealership.
They did their duty and sealed everything and I drove it for 1200 miles, took it back for recheck and because it did not use more than one quart of oil it was supposed to be normal consumption.
I am an auto technician and have been one for 20 years. Never have I seen a vehicle use oil like this. The Toyota franchise has told their employees to lie to the people about this so called normal oil use.
I have a 1968 Ford Bronco that does not use oil like this. As a matter of fact no vehicle on the road, other than these cars from Toyota, use oil like this.
I can't wait for the law suit.
I used to speak very highly of this company but not anymore. They do not have a clean moral sense about them at all.
- Sean D., LaSalle, CO, US
Much like everyone else is reporting.. We are having to put oil in regularly and have been told "its normal" by the dealer. Odd comment since I've owned Toyotas for years many up to 200,000 miles or more and never had to deal with this once. While adding oil regularly is an annoyance the shocking $2000+ repair is concerning and am looking forward to a real recall on this. I've come to expect more from Toyota over the years.
- Todd P., San Diego, CA, US
When we took the Camry in for the oil consumption test, we were told it did not pass because it didn't burn the required quart of oil in the designated 1200 mile period. Well, it must be very close to burning the quart, because I have to put a quart in 1-2 times between my scheduled oil change. So now whenever we take a trip, I always need to make sure I have an extra quart or two of oil in the trunk. Not what I expect from a Toyota.
- John S., Byhalia, MS, US
I bought this vehicle used for my daughter. I chose the car because its a Camry and I've had several over the years and never had any problems. Well all that changed from the first time I checked the oil level. The lady I bought the car from had the oil changed the day I bought it, I checked the oil while I was looking over the car and the level was correct and the oil was clean.
A couple months later I was looking over the car and checking all fluid levels, when I discovered the oil was 2 quarts low. So I looked the car over made sure the drain plug and filter was tight and with no leaks. I inspected the engine to make sure I didn't have a seal or gasket leaking. I could not find anywhere that would be leaking 2 quarts of oil in just a couple of months and 2,000 miles. So I topped off the oil level and began to check the level on a weekly basis.
After 1,000 miles the car had used 1 quart of oil. So I Googled my problem to find this is a common problem for some Toyota models starting in 2007. So by December of 2013 and several quarts of oil later I contacted Toyota with my problem, I was told they were not aware of the problem I was having, the rep. filed a claim and I was told to report the problem to my local Toyota dealer. So I made an appointment and took the car in to the dealer and the service tech acted as if this was the 1st time he had heard of this problem.
I took the car in again to report the problem and still no results or concerns from the dealer. I finally heard about a bulletin for my problem in April of 2015. I was not contacted by Toyota I had to find out about the bulletin myself, then I had to make the appointment myself for my car to be tested. After 3 failed attempts to test my car, the 4th time I had my car tested, they concluded my car was in fact using oil but not enough for them to fix it.
- crjr39, Valdosta, GA, US
I just added oil this time. But it was so low on dip stick it probably did more damage.
GRRR
Lennette
- lenbrun@gmail.com, Grand Haven, MI, US
My problem with the oil light coming happened many times before I received any information from Toyota.
I know how important proper lubrication to an motor is and with the MANY times mine has ran right down to off the dip stick before 3,000 miles has to have caused damage.
I am not very good at remembering to check it every 1,000 miles or with each fill-up.
I do not see how this can not be considered a recall since you could easily blow up the motor, Since I am far over 60,000 miles it appears I would have very hefty bill to fix this properly which I just do not have the funds to have it done! I have noted that average miles when complaints started was in the 80,000 range.
I just realy think it should be a recall on their bill especially since it appears there have been more problems with the 2007 Camry than any other year model!
I have owned Toyota Camry's for over 12 years, had always been so certain I would stay with Toyota brand... not so certain anymore. Oh yeah and this 2007 was my FIRST brand new car, what a screw job.
Lennette
- lenbrun@gmail.com, Grand Haven, MI, US
Apparently Toyota Canada believes having to add 4 litres (about 4 quarts) of oil between normal scheduled oil changes is "acceptable"... LMAO... Never buying Toyota ever again.
- multiculti, Ottawa, ON, Canada
Brought 2007 Camry for oil consumption test about 2 weeks ago; brought in to Toyota Vallejo for test result and surprise car burned about quart at 1100 miles which is odd because I've been putting in about a quart every 700 miles. So these morons either overfilled oil or lied about how much oil was burned off. At any rate only course of action is class action lawsuit which I encourage everyone affected to join via this site to teach these vultures about accountability and integrity, words Toyota seems to have forgotten.
- Raul A., Vallejo, CA, US
Burning oil at 2000-2500 miles in between oil changes. Toyota only fixes the issue if it burns oil between 1300-1500 miles. Shame on Toyota for not standing behind their name. No more Toyota's for me.
- mmcmahel, Jeffersonville, IN, US
I was big fan of Toyota since I bought a Tercel in 1998, a Corolla 2000, but my purchase of Camry in 2007 seems like disaster. First recall was mat pad, second; window opener. Now excessive oil consumption. I'd like to talk about this last one.
After 3 years of use I noticed that I have to put in more oil between my regular 3-4 K mileage change. Currently I have to add 2 quarters of oil between regular schedule oil changes. When I received the Toyota official letter about this issue I made an appointment with Toyota dealer and they "did" first test for excessive oil consumption. After 1300 miles I came back and they told me every thing is are perfect. NO EXCESSIVE oil consumption. I was not able to check how much oil they put in and what stuff they put in.
I did not agreed with their test and I requested second test when I will be there personally when they fill up the oil and wanted of certificate what they put in my car and also I need to check the level of oil after1300 miles. For my opinion it is trustful test. Moreover, we as the clients should know details of the dealer procedure and standards.
- Marek K., Round Lake, US
Excessive oil consumption with my 07' Camry like many others. I do not think this is "normal" to add oil every few 1000 or so miles. I didn't have to when I first bought it and I have owned 3 other Toyota' over the course of 20 years and have not had this problem considering miles-age. My husband owned the small 91 Toyota PU it had over 250k (give or take) miles on it and it didn't use as much oil at the time we got rid of it as this 07 Camry does!
I received a notice in the mail from Toyota around March 2015 about the "potential excessive oil consumption" and it reads that it is still in discovery for a solution to this problem. I called the Toyota dealership in our town and they said they didn't know anything about it. As of 4/25/2015 I still have not heard anything from Toyota, yet.
This car is a "certified Toyota" by the dealership where I purchased it which, to my understanding, extends the warranty.
Like many other that are experiencing this problem I too am very diligent about getting the oil changed as recommended by the manufacturer. I had to work hard to get this car so I DO take care of it.
I really hope Toyota does the right thing and fix this problem for owners having this problem, AND at NO cost to us. If they don't I most likely will not ever buy another Toyota.
- molinda, Kirksville, MO, US
Adding oil all the time gets expensive and stressful worrying about my engine burning up. My car wasn't even old and it was already burning oil. I've taken it to to be looked at and they've told me they keep getting Camrys with this problem...RECALL! Please don't try to sweep this under the rug just because it isn't killing people like your gas pedals!!!!!
- Laura V., Maryland Heights, MO, US
If this is a known problem with the Camry. Yoyota should fix it.
- sheri_denham, Hagerstown, MD, US
I bought my 2007 Toyota Camry brand new in March 2006. I have had several issues with it; however, I am only going to mention the worse one and will mention the others in a separate complaint.
My cars oil consumption is ridiculous. First of all you should know that I have always changed my oil at 3000 miles instead of the 5000 mark. Before it was time to return for my oil change my engine would have zero amount of oil. I tried to explain this to several mechanics and never could get an explanation. Of course they automatically blamed it on my mileage. But I believe the mechanics said this because they really had no true answer and it made no sense why my vehicle would be completely empty of oil before 3000 miles.
So with that being said I have been battling this horrible issue for a few years now which is not only a pain to constantly check if I have oil, but a strain on my pocket as well since I have to constantly buy oil. No telling the damage its doing to he rest of my motor. Well the upside to his terrible problem is that Toyota sent me a warranty extension to cover the oil consumption issues on my car only if my vehicle passed the oil consumption test which consisted of Toyota changing my oil (I had to pay for it), sealing it up so that it cannot be tampered with, driving it 1200 miles, then returning to Toyota to measure the consumption. IT FAILED!!! Just like I knew it would but there was of course a catch..... there are no parts to fix it available and they are not sure when the parts will be available.
So I am driving a piece of junk and hoping that it doesn't burn up on me. I check my oil all the time though, therefore, I like to think it will be okay. I just don't believe a $25,000 vehicle should have theses kind of problems. What makes it worse is that I read where Toyota was aware of this problem and they sold the vehicles anyway. Wow!!!
- brumleyc99, Beaumont, TX, US
My car has been burning oil since 60,0000 miles. I took it to the dealership at that time and they didn't know where the oil was going. I have been riding with a gallon of oil in my trunk for three years. Constantly adding oil when it burn out. I was so excited about the recall. Took my car to the dealership and they did this joke of s oil test. Toyota know exactly what they are doing when they tell you to not go over 1100 miles. These cars are not burning the oil out until you get to 1500 miles. . I hope the government hang them out to dry behind this fiasco. The main office told me my car flunked the oil test and gave me a control # to get it fixed. When j went to the dealership they told me that's a mistake. I am contacting the attorney general of my state and I'm urging others with this same problem to do likewise. I am also contacting the consumer advocates of our local news station. We must all band together and force them to fix our cars.
- Carla D., Houston, TX, US