10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
65,630 miles

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« Read the previous 20 complaints

problem #62

Nov 082016

Camry

  • 180,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that due to the reflecting glare of the sun on the windshield, the dashboard melted and became very sticky and shiny. The contact was unable to see the road clearly due to the glare. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

- Bossier, LA, USA

problem #61

Apr 012019

Camry

  • 130,000 miles
The dashboard is melting. The Toyota dealer said they could replace it for $1500. I just recently learned that Toyota has been replacing them for free, but that has ended. Were Toyota owners informed of this. I do not remember getting any kind of notification about replacing melting dashboards.

- Loudon, TN, USA

problem #60

Jan 102019

Camry

  • 198,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melting and becoming very sticky and shiny. The glare from the sun reflected onto the dashboard, which obstructed the contact's view. In addition, while driving in the rain with the windshield wipers activated, the water remained on the windshield and the contact was unable to view the road. The contact called antioch Toyota (located at 1817 auto center dr, antioch, ca 94509, (925) 778-4800) and was informed that the warranty was expired and would not cover the repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 198,000.

- Antioch, CA, USA

problem #59

Jan 012016

Camry

  • 154,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard melted due to heat from the sunlight. In addition, while driving at night, a glare from the dashboard would reflect onto the windshield, which distracted the contact's view. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was contacted and stated that there was no recall. The failure mileage was 154,000.

- Spartanburg, SC, USA

problem #58

Jan 302018

Camry

  • 153,772 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard melted and the vehicle consumed an excessive amount of oil in a week. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was approximately 153,772.

- Gardena, CA, USA

problem #57

Jul 092018

Camry

  • 49,000 miles
Glare from dashboard when sun shines on it there is a warranty enchancement program which expires after time but this remains hazard if dashboard is not replaced

- Monroe, NC, USA

problem #56

Jun 012017

Camry

  • 147,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melted. Toyota of louisville (6514 dixie hwy, louisville, ky 40258, (502) 276-0320) was contacted and stated that the vehicle was too old to repair the dashboard. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

- Mt Washington, KY, USA

problem #55

Jul 182018

Camry

  • 57,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melting and caused a glare from the sun, which obstructed the driver's view. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified and case number: 1808242592 was opened. The manufacturer also informed the contact of an unknown closed manufacturer recall for the dashboard failure. The failure mileage was approximately 57,000.

- Lexington, KY, USA

problem #54

Nov 102017

Camry

  • miles
The contact owns a 2009 Toyota Camry. The contact stated that there was a sticky residue and a shiny reflection, which impacted the driver's visibility. The vehicle was taken to thompson Toyota (1101 business center way, edgewood, md 21040, (410) 679-1500) where it was diagnosed that the dashboard needed to be replaced. The dealer mentioned that the vehicle was included in the Toyota dash melting, cracking warranty extension (lsc ZE6) program; however, the program had expired. The manufacturer declined to authorize the dealer to cover the repair. The manufacturer was notified of the failure and suggested having the dealer replace the part. The VIN and failure mileage were not available.

- Parkville, MD, USA

problem #53

Jan 012013

Camry

  • miles
The "dash panels" of my car is melting and it is all sticky, due to the high temperatures, which is a danger because it can cause a fire in the electrical parts that are under it. I need your immediate intervention, so that the Toyota takes charge of changing this piece for free as it is a manufacturing defect

- Miami, FL, USA

problem #52

Jan 192018

Camry

  • miles
Bought my vehicle this year and noticed the dashboard melts and is so sticky. Attempted to take it off but unable to.

- Lahaina, HI, USA

problem #51

Sep 232017

Camry

  • miles
So my dashboard is reflective and sticky, I go to the Toyota dealer and they say it isn't that bad, I then go 6 months later and find out my warrantee is 26 days over its expiration date.

- Naples, FL, USA

problem #50

Jul 122017

Camry

  • 49,000 miles
Toyota Camry sticky dashboard melting dashboards turn into shiny glare dashbord. My entire dashboard has been sticky / tacky for years. I do not know why or how it got this way. It accumulates dust and grime, and I have no way to properly clean it since all towels and cleaning cloths, unless extremely wet, get caught on it, and then it accumulates fibers from the cleaning cloths.

- Morrisville, NC, USA

problem #49

Feb 092016

Camry 4-cyl

  • Automatic transmission
  • 136,000 miles
The contact owns a 2009 Toyota Camry. While driving various speeds, there was a sun glare reflecting off the dashboard. The glare created blurry vision and an inability to see the roadway clearly. The contact also stated that the dashboard was melting and very sticky. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not contacted. The approximate failure mileage was 136,000.

- Porter, TX, USA

problem #48

Jul 172015

Camry

  • 50,000 miles
Trunk leaks during heavy rainstorms. There's mildew in the trunk space, which is infiltrating the cabin and I'm breathing it in. I'm certain this happens when the vehicle is stationary, but uncertain as to whether it happens while the vehicle is in motion. Belongings that were left in the trunk have been soaked through. This occurred while the car was parked in front of my house on a public street. This has been an ongoing problem for a few years, so the date listed below as to when it happened is not a pinpointed date.

- Alexandria, VA, USA

problem #47

Aug 122017

Camry

  • 119,700 miles
I recently bought a used 2009 Camry, with a melting dashboard. The car salesperson told me it's just cleaner, so of course I believed them. Although, when I got home I read all about Toyota's problem with melting dashboards. I am very upset with this company's interior manufacturing. There is an intense reflection on the windshield due to the sticky dashboard. This makes it hard to see while driving.

- Fernandina Beach, FL, USA

problem #46

Aug 112017

Camry

  • 105,000 miles
I have a 2009 Toyota Camry and realized that my dashboard is beginning to melt. There is a very sticky residue on the dashboard and it will not come off. I also have tried calling Toyota but haven't gotten any where with the replacement of my dashboard. I would just like to have my dashboard replaced. It also creates a terrible glare in the day time and it obstructs your vision. At this point its a safety concern. When will they replace these dashboards"?"

- Birmingham, AL, USA

problem #45

Mar 132017

Camry

  • 90,000 miles
My car was parked at work in March, 2017. The vehicle next to me was a BMW SUV. About one hour and fifteen minutes later the BMW burst into flames causing fire damage to my vehicle. The insurance company for the BMW has closed the claim saying the fire was not intentional therefore they are not paying anything for my claim. My insurance company is paying for repairs to my car, however, I have to pay the deductible and cost of a rental car. After this happened I saw several news reports of BMW's bursting into flames after being turned off for a while. They said I was 0% at fault (obviously), but it does not seem fair that I have to pay anything for this incident. All I did was park my car; my car did not have any problems with it. I hope you will continue to investigate this problem. I feel several incidents are far too many for BMW to ignore. They certainly have more money than I do. I have photos, video, etc.

- Marlton, NJ, USA

problem #44

Mar 012016

Camry

  • 50,000 miles
Dashboard melting producing stickiness and a glare on windshield

- Midlothian, VA, USA

problem #43

Apr 052016

Camry

  • 150,000 miles
The contact owns a 2009 Toyota Camry. The contact received notification of NHTSA campaign number: 15V689000 (visibility); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer who stated that the part was on backorder. The vehicle was not repaired. In addition, while driving various speeds, the dashboard would melt due to the sun's reflection. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 150,000.

- Arroyo Grande, CA, USA

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