10.0
really awful- Crashes / Fires:
- 6 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 65,630 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Toyota Camry. While driving during the daytime, the sun caused the dashboard to melt and it felt sticky without warning. The contact also stated that the sun caused the melted part of the dashboard to produce a glare. The contact called the dealer who stated that there was no recall. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was approximately 35,000.
- Van Nuys, CA, USA
The inside board of the wagon with the sun melts becomes sticky and the light goes down and I'm scared maybe I'm scared to make a short circuit and catch fire.
- Lagrange, GA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard experienced severe melting. The contact stated that a warning indicator illuminated; however, it was not specified. The dealer diagnosed that the dashboard would have to be replaced. The vehicle was not repaired due to insufficient parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The VIN was not provided.
- Riverview, FL, USA
The dashboard of my car melts in the heat/humidity and also causes a bright reflection onto the windshield which makes it difficult to see when driving on a sunny day. It happens when it is sunny
- Livermore, CA, USA
I have a 2009 Toyota Camry, after having it for three years the sun visors fell apart they started tearing apart literally.. then they fell off on there own. I told the Toyota dealership and was told the warranty or recall had just expired I don't remember which.. also the headliner on my vehicle started dropping just as fast as my visors, this is my first vehicle and I am very disappointed on how it's coming apart.
- California City, CA, USA
Hello my dashboard is sticky and melted. Also my sunroof doesn't close all the way which causes rain to come in I purchased it like that.
- Houston, TX, USA
Melting and sticky dash and I have not received a letter concerning this. There was a recall but I have yet to receive any information that will allow me to have it replaced
- Duluth, GA, USA
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard started to melt and contained a sticky substance. The sticky substance produced a glare that blocked the contact's visibility. The vehicle was taken to the dealer. The technician stated that the dashboard needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 50,000.
- Shreveport, LA, USA
I cant give a definitve date when I noticed but I did notice it seemed to appear as if I had put a coat of conditioner on it, I assumed it was just a matter of the heat causing excess conditioner to leach out. I attempted to wipe it off and realized it was sticky and it was near the warranty expiration time. One cold moring I got in the car and realized no normal dashboard should look like that and pressed it with my fingernail and realized it was soft. I take my car in on fairly regular basis to a Toyota dealer. Which is why I believe the service technicians saw the pattern of change and choose not to document it or say anything as it may involve a problem that would not involve profit for Toyota or the dealership. My last trip was for a defect on the visor and I mentioned it to the service agent who choose not to make any comment which I noted as odd ( a typical action when management has instruced employees not to comment on a known problem). A month or so later I received a notice in the mail that they woul take care of the problem with a complimentary fix to the problem. The letter I received appears to be a stalling tactic to get customers to wait, not fix the problem and or seek reimbursement utill it's too late for redress. On my last visit I insisted they make note of the problem due to dangerous glare being reflected off the dashboard onto the windshield. I stated it was a grave safety issue. The letter stated they needed to acquire enouh parts to fix the cars and do no contact the dealer to wait for a notice to bring your car in. If I had an accident it would not take over six months to acquire the parts if I or the insurance company was paying for it. Believe me if CEO's of Toyota or there loved ones were driving with this problem they would immediately fix the problem, they probably have and kept it off the record.
- Rock Hill, SC, USA
The contact owns a 2009 Toyota Camry. When the vehicle was parked on hot days, the dashboard melted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
- Miami Gardens , FL, USA
On my way to work and another driver just rammed his struck against my car his tired ended up on top of my car it was a hard hit and I even thought I had my seat belt I my airbags did it go off at all the impact was so hard and I would like to know why didn't my airbags deployed my question is do I have any airbags that really concerned me and would like Toyota to look at my car as soon as possible in my opinion my airbags should have went off I was hit by a bigger veichle and I would like Toyota to take reposability since I had witness that saw the accident and testified that I was not at fault if there is no airbags in my car it's new to me because when I went to buy the car the only thing high was the mage and I was promise that if anything went wrong with the car Toyota will be responsible for it. I think that Toyota took advantage and was trying to get rid of the car so I got the wrong end of the deal. If I find out I never had any air bag si should no be reponsie le to pay a die out of my pocket.
- Philadelphia , PA, USA
The dash and steering wheel are melting where they are tacky.
- Idabel, OK, USA
The contact owns a 2009 Toyota Camry. The contact stated that while driving at 25 mph, the corral string detached from the vehicle without warning. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 4/29/15 updated 9/28/2017
- Brookville, KY, USA
The car was purchased new in 2008. I lived in ga from 2008-2012 and moved to tx in 2012. I did not experience dash issues while living in ga. I first noticed my dashboard was "sticky" when trying to remove a parking voucher from the dash area. The voucher was stuck to the dash and other areas of the dash were sticky to the touch. I tried removing pieces of the voucher and noticed the "stickiness" of the dashboard was coming off onto my hands. The stickiness has worsened to the point that whenever the dash is touched the sticky residue is transferred onto hands and fingerprints are left behind. The dashboard seems to be melting and touching the surface creates "gouges" in the dash. The area where the voucher was placed and removed is worn and has lost its texture. The increased stickiness makes the dash shiny and a glare is present when driving. The sticky/melting dash is a result of dash material defects which should be replaced by Toyota free of charge.
- Houston, TX, USA
From the start of this year I have realized that my dashboard seems to be melting. Its sticky and shiny and the shininess becomes distracting. I cant wipe it much because particles will stick to it. Toyota is stating I must pay for a new dashboard but I feel that isn't fair due to a defect with the car dashboard. I live in the us virgin islands and temperatures are always hot. I have owned a few cars and been in all my family members cars and have never experienced a melting dashboard.
- St Thomas, VI, USA
Sticky dashboard provides glare. This causes distraction and glare. Because of stickiness, I can't mount my gps and that forces me to keep looking down and not pay attention to road. I had many close calls and Toyota would not fix this issue. I never have this problem in my 2004 Camry. It seems this is a manufacturing issue.
- Coconut Creek, FL, USA
Beginning in summer 2014, the 2009 Toyota Camry le dashboard has gradually become very shiny. The shininess now produces a glare on the windshield and makes it difficult to see through the windshield at times. In addition, the shiny area of the dashboard has become increasingly sticky with a tacky feel to it. No commercial products have been used to clean the windshield, and car is under cover the majority of the time.
- Orlando, FL, USA
Glare due to melted dashboard cause delay reaction due to poor visibility resulting in double impact. The dashboard issue looks to be a cosmetic issue but it really should be a recall as it is clearly a poor manufacturing product that when in contact with the sun turns into a shinny sticky residue that reflects the direct light right into de driver and passenger's face. Toyota should stand by their product and replace the poorly designed dashboards before a fatality occurs.
- Jacksonville, FL, USA
Bumper to bumper traffic during rush hour; Dodge truck w/trailer hitch stopped on a dime; I ran into back of truck; but then my car lunged forward on its own Accord and I hit the truck a second time. I had my foot on the brake and it lunged! car is in the shop but I still have not found out what the cost of damage will be or the time frame for repairs. It has lunged before; but I have not been in an accident before this because of the sudden acceleration.
- Little Elm, TX, USA
- Alexandria, VA, USA