10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,883 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
car would shutter when shifting. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice.
- East Bethel , MN, USA
when car is shifting, it shutters. I was informed it was my torque converter. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice.
- East Bethel , MN, USA
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd. The issue is caused by a combination of a faulty torque converter and a software glitch in the engine control module (ECM). This is a safety hazard, and I contacted Toyota North America who told me that they can't do anything. However, to fix the problem that Toyota issued the recall themselves, Toyota dealers need to replace to the torque converter and update the ECM software. I am reaching out to the NHTSA because this is a safety hazard, and I hope you are able to help me.
- Delano, MN, USA
The vehicle has a shudder problem related to the transmission. This problem was fixed back in 2015 and has persisted since I have owned the vehicle. During acceleration of 1200-1800 rpms, the transmission begins to shudder. I have asked the dealership to fix it due to the current recall but have stated that the transmission was already fixed.
- Athens, GA, USA
The car is speed surging and then loosing power. It will get up to 35 mph and then no power, I can get it up to 50 mph it will jerk, surge and loose power
- Oklahoma City, OK, USA
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd.
- Cleveland , OH, USA
The contact owns a 2014 Toyota Camry. The contact stated that while his daughter was driving approximately 65 MPH, there was a rumbling noise coming from the transmission. The vehicle was later driven to the transmission mechanic who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 165,000.
- Piketon, OH, USA
Shaking and shuddering at around 30-45 mph. This happens in traffic and feels unsafe. This is a know issue for these cars, but mine is not included in the recall - this must be an oversight or mistake.
- Arlington , VA, USA
I paid for a "Torque Converter Shudder, TSB U760E" repair. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice. Thus I put off the repair of the car. Unfortunately I had the car repaired after when the extended warranty expired, date and milage.
- Folsom, CA, USA
Shudder while driving and shifts hard.
- Newbern, TN, USA
There is a problem with these vehicles made from 2012-2014. The car shakes and stutters at around the 40 MPH range. The shudder comes from the transmission, especially during the acceleration of the Camry models. It can be alarming for the driver and be a safety concern when the gears do not properly change during operation.
- Eastvale, CA, USA
Car shudders when accelerating past 20mph
- New Whiteland, IN, USA
The vehicle shudders when shifting gears during acceleration. I understand there is a recall for 2012-2014 Toyota Camry U760 ATM Software update related to this problem. Please confirm and notify me immediately. Thank you
- Miami, FL, USA
Vehicle has a shudder/torque converter issue. The vehicle loses power and shakes while driving at higher speeds eventually causing transmission failure. The vehicle had an extended safety bulletin which expired in 2022. The vehicle is not safe and Toyota will not make the necessary safety repairs.
- Bay Shore , NY, USA
I have had a vibration at different points of speed that would stop when you let off the gas or accelerate more. It doesn't do it beyond 60mph. I've had my vehicle in the dealership twice. 1st they told me my rear brakes were siezed to the rotors. I changed brakes, rotors, and shims on all wheels. Still didn't resolve the issue. Went into the dealership a 2nd time. They told me it was the right rear wheel bearing. I replaced that and still didn't resolve the issue. If Toyota can't figure out what is wrong with it, then who would? I can't afford to keep paying for a wrong diagnoses. I feel like my car will break down or even get into an accident because of this. There are no warning lights triggered when the vibrations happen. Please help me.
- Vandergrift, PA, USA
The contact owns a 2014 Toyota Camry. The contact stated while driving 20 MPH, the vehicle was shuddering and shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter clutch was faulty, and the software needed to be updated. There was a shudder at 35 MPH, and the transmission pan gasket was replaced, and the memory was reset. The manufacturer was contacted but no assistance was provided. The contact stated that the failure was related to the Warranty Enhancement Program: ZE5 Certain 2012-2014 Camry Extension of Warranty Coverage for U760E. The failure mileage was approximately 171,172.
- Glendale, AZ, USA
The contact owns a 2014 Toyota Camry. The contact stated that while his wife was driving at an undisclosed speed, the RPM increased, but the vehicle failed to respond properly. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired due to the parts being discontinued. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.
- North Stonington, CT, USA
I bought this car 2 weeks ago and now I'm learning of this Torque Converter problem. The used car dealership claimed that the car did not have any mechanical issues and upon test driving the issue wasn't apparent. However, no sooner than driving off the lot I notice the shutter. All of these dealerships kick the can down the road and does not fix this issue. There should be a recall on these models 2012 - 2014 to fix this issue as it is very expensive for the average driver. Toyota knew about this issue from 2012 and did not fix the problem. They will only fix it when they are forced.
- Spotsylvania Courthouse, VA, USA
The torque converter in the transmission fails to catch the clutch when I am driving at high or low speeds both in residential and on highway lanes. I can be driving 10 mph or 65 mph and the car will vibrate causing the car to slow, shake and shutter. In serious cases, the torque converter will slip out of gear or wont allow you to shift into a certain gear leaving you stuck and stranded on the road or highway if you don't make it to the side of the road/highway fast enough. This is a serious safety issue. The toyota dealership has recognized this issue and said that I will have to come out of pocket myself since I have missed the campaign warranty period. (someone previously owned the car) we have had the car for year and just noticed the shuttering and shaking last year. We just paid the car off last year. We are heartbroken and frustrated.
- Marietta, GA, USA
- Apex, NC, USA