10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
11 / 0
Average Mileage:
18,306 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #4

Dec 012017

Camry

  • 300 miles
My brakes grab and jerk at low speeds. Especially when I'm backing up or pulling into a parking spot. I've taken it to the dealer and they say they are fine and the issue is normal. I've also contacted Toyota customer care and they referred me back to the dealer. I noticed via an online search; that many other drivers are reporting the same issue with no remedy offered from Toyota.

- Roseburg, OR, USA

problem #3

May 292018

Camry

  • 435 miles
New 2018 Camry SE with 458 miles, 4 cylinder/8 speed automatic transmission. Car hesitates when accelerating and cannot seem to find the correct gear. Most noticeable between 1st and 3rd gears. Also, dynamic braking support put me in a dead stop as I was trying to depart the lane to avoid a front and rear end collision. I had already applied enough manual brake but wanted to quickly accelerate out of the lane to create space. This automatic dead stop due to the dynamic braking system was a scary surprise that nearly caused a pile up. Toyota needs to recognize these issues.

- Chesapeake, VA, USA

problem #2

Nov 282017

Camry 4-cyl

  • 400 miles
Vehicle had an unintentional braking incident related to the factory safety systems which caused property damage. Of concern is that according to the manufacturer who read the edr, there was no recorded event therefore they are denying that an unintentional braking event occurred. I was not present at the dealership when they downloaded the data however they left a thumb drive in the car which allegedly contains the data they pulled from the car. When the event occurred, the car was on the track of an automatic car wash being pushed along by rollers under the wheels while in neutral. The speed was likely 2-3 mph. When the front of the vehicle went under a curtain of swaying cloth strips, alarms went off in the vehicle, large illuminated letters that said brake appeared in the instrument display, it braked by itself causing it to come off of the track rollers and the conveyer pulled the vehicle behind into the rear of my vehicle causing damage to both vehicles. The owners manual lists automatic car wash as a situation when the system may activate (along with passing other vehicles, going under highway signs and about 20 other common everyday situations where one would be unable to deactivate the systems prior to the situation). The owners manual does not tell you to disable the system when in an automatic car wash. Toyota denies any liability due to the edr not recording the event although they identified that it would and should have if it occurred. There clearly is a problem with the edr recording properly if it is not recording what it is supposed to. The data on the thumb drive is available upon request. The dealer identified when the claim was filed that Toyota has a unit dedicated specifically to unintentional braking, same as they do for the unintentional acceleration problems their vehicles experienced so clearly they are aware of potential problems.

- Syracuse, NY, USA

problem #1

Oct 122017

Camry

  • 5,678 miles
Vehicle gas throttle response would hesitate would be a lag of few seconds for vehicle to pick up speed slow throttle response, also I totaled my vehicle due brakes malfunction also vehicle brake assyst did not assyst me in any way or prevented me from accident I was travling 35 to 55mph in traffic stop and go slow lane

- Manteca, CA, USA