I purchased the car in the middle of September 2023. Within a week of owning I noticed that there was a clicking sound under the steering wheel when I started to turn to the RIGHT from a stop. Several weeks later the clicking sound began when I made a turn to the LEFT from a stop as well. It happened all the time and gradually became louder. When I took the car in for the 5000 mile service and reported the sound, I was told that Toyota was going to change both front axles. The service manager could not tell me what the problem with the car was but that he was told by Toyota that the car was "safe to drive." I refused to drive the car until the axles were replaced and Toyota promptly provided me with a rental car. When the axles were replaced the car drove very differently. The steering was tighter and the car no longer felt like a "bathtub" on the highway. Previously, the car would float and have poor road feel, I worried about its response to an emergency maneuver and consequently drove the car very conservatively. I was disappointed that my new car did not feel like the Grand Highlander I drove as a test before purchase. Now with the replaced axles the car's response is similar to the test vehicle and I am much more confident in its emergency handling. I fear that there is a serious problem with some of the Grand Highlander's front end. I wanted to alert the NTSA on a potential hazardous situation, especially since Toyota is recommending that the affected cars be continued to be driven despite the identified problem with a major component.

- Westlake, OH, USA

New Grand Highlander started making popping noises when turning at approximately 1000 miles. Dealer has replaced axles twice saying they were defective and the issue remains. We were told there was an issue with the axles during manufacturing and they are now on backorder. Our car has been in the shop over 30 days and we are told it is not safe to drive until new axles are installed.

- Nixa, MO, USA

Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service technician was able to reproduce the popping and clicking noise. Dealership opened a case with Toyota, and had engineers come look. 10 days later, they called to tell me that they have to replace CV axle. Car was in the shop 18 days total. This problem shouldn-??t be happening to a brand new car with 2,000 miles on it. There are MULTIPLE reports of this same thing happening to MULTIPLE Grand Highlander owners-on a -??Grand Highlander Owners-?? Facebook page. Some have had to have both cv axles replaced.

- Kilgore, TX, USA

The center console display stopped working the next day I picked up my car. This display also displays the feed from the rear-view camera, which is flaky because of this issue. The center console display enters a reboot cycle; it reboots every minute, distracting me while driving. I picked up this new vehicle on Dec 15, 2023. This issue started occurring on Dec 16, 2023.

- Westford, MA, USA

side mirror vibrated badly with out music turn on. with music, shaking likes dancing

- Rainbow City, AL, USA

I purchased this vehicle in Canada and I need to use this vehicle in United States roads as well. Toyota is reluctant to confirm this vehicle is meeting Federal Motor Vehicle Safety Standards except labelling and it is safe to drive in United States roads. This vehicle is equipped with TPMS but it is not listed as a part present in the vehicle which makes me worry. Request you to probe this requirement and make me and my loved ones feel safe in driving this vehicle.

- Henderson, NV, USA