8.5
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,575 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Windshield cracked while driving on highway. I did not notice anything hitting it, but there are cracks on the center high position discovered when I stopped. I have contacted glass repair shop but there is no parts to make replacement for this vehicle. There is a nationwide back order on windshield for this model and 2016 -17 prius. All the models seems to have much higher incidents of glass breakage.
- Trenton, ME, USA
I have had the Prius prime for only four months when I was driving to work on a highway and a small rock hit the edge of my windshield and immediately left a one foot crack. There were no big trucks or big rigs near me so I'm not sure where the rock came from. I read the prius forums and found out that they happens quite often to prius owners and typically costs $1500 total to replace the windshield and recalibrate the forward-facing camera at the dealership. I have requested a quote from safelite autoglass and will call my aaa insurance. I sure hope they will cover the repairs as I do not believe this is in any way my fault.
- Pasadena, CA, USA
Windshield developed a crack which started expanding rapidly due to heat. Dealer rep says its due to a rock hit maybe but the glass does not seem strong enough as it was the first batch of Prius primes released in Nov 2017 and I got mine from that batch.
- Fremont, CA, USA
The vehicle had around 5K miles on it when this occured. A small impact near the corner of the windshield has grown to multiple spider veins spanning across to windshield in less than a week. Impact happened while I was in motion in a highway with few cars around me. I've driven my previous Lexus for over 10 years and had two small repairable windshield impacts. The first one on my Prius prime has resulted in catastrohic failure. The glass should be more resilient than this!
- San Diego, CA, USA
A small rock hit the windshield and it broke, seems to be a weak spot. I was driving on the highway.
- Rancho Palos Verdes, CA, USA
- Rosemead , CA, USA