10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
5,549 miles

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« Read the previous 20 complaints

problem #24

May 202022

RAV4

  • miles
Water is entering vehicle from roof rack over the driver side A-pillar. The headliner is getting wet, and the side curtain airbags are located in this area. The concern is that the water will affect airbags, along with issues with mold and rust.

- Tampa, FL, USA

problem #23

May 072022

RAV4

  • miles
Hi. A couple months ago I bought a certified 2019 Toyota rav4 adventure. I'm happy with the purchase however there is an issue that I'm concerned about and is a leak that comes from the roof. I checked my rav4 and I did notice some stains in the roof, by the roof pillars. I love my rav4 and I've subscribed to different rav4 chat forums and I noticed that many people especially the one's who own the 2019 rav4 adventure have the same issue with the roof leaking, that originates from the roof racks. I noticed that there's not a recall on this issue and I would like to know if Toyota does offer a solution to this problem.

- Pomona, CA, USA

problem #22

Apr 082022

RAV4

  • miles
Lots of people including me are having issues with 2019 or newer Toyota RAV4 the roof guard rails seals start letting water in on both the driver side and passenger side near the airbag. This a YouTube link that explained it well. https://youtu.be/DbKHfLtI2Sc. I am worried my air bags will not function since they might be getting wet.

- Mundelein, IL, USA

problem #21

Feb 252022

RAV4

  • miles
Vehicle purchased two years ago developed a failure of the mechanism that opens and supports the rear hatch with no warning. This led to cracking of hinges and brackets, and mis-alignment of the hatch which prevented it from closing and latching. The original estimate for repairs would have made the owner liable for thousands of dollars. After reviewing evidence that this was not due to an accident or other abuse, Toyota agreed to a one-time 'goodwill' financial adjustment that reduced owner financial liability. But as reported in various Toyota owner forums, this is not an isolated incident: hatch opening mechanism failure has been experienced by owners of other Toyota products with various models and model years. A fundamental design flaw requires a remedy, not just repair to return it to its original, flawed, state.

- Greenfield, WI, USA

problem #20

Feb 082022

RAV4

  • miles
The factory installed bike rack is not sealed properly and leaking water when rains, etc-?? into the SRS airbag on passenger and driver side

- Alpharetta, GA, USA

problem #19

Dec 182021

RAV4

  • miles
The roof rack rails have begun leaking due to failed weather sealants around them. Water is seeping through when it rains, getting water on the airbags, headliner, and moves along the top frame. I-??m scared the electrical components will become damaged. Issue began happening right around 45,000 miles when I noticed. I have only owned vehicle for 2.5 years.

- Archdale, NC, USA

problem #18

Dec 022021

RAV4

  • miles
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.

- Snohomish, WA, USA

problem #17

Jun 012021

RAV4

  • miles
My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.

- Harvest, AL, USA

problem #16

Nov 092021

RAV4

  • miles
Was driving on the freeway and heard a loud pop noise. upon pulling over, i noticed a hole in my in my sunroof (punctured from the inside out)

- San Jose, CA, USA

problem #15

Oct 012021

RAV4

  • miles
Roof headliner leak due to poor design and/or water proofing materials on the clips of the roof top bar. This causes concerns about potential damage to the side air bags and electricals.

- Blaine, WA, USA

problem #14

May 012021

RAV4

  • 37,000 miles
The contact owns a 2019 Toyota RAV4. The contact stated that whenever it rained, water would enter the cabin of the vehicle. The contact was concerned that it might cause an electrical failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 37,000.

- Naples, FL, USA

problem #13

Sep 202021

RAV4

  • miles
My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online.

- Brazil, IN, USA

problem #12

Aug 152021

RAV4

  • miles
Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.

- Salisbury, NC, USA

problem #11

Jul 062021

RAV4

  • miles
Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota-??s design flaw.

- Jamaica, NY, USA

problem #10

May 212021

RAV4

  • miles
The sunroof exploded outward/upward. I was doing 75-80mph north bound on I-15 in Montana, south of mile marker 250. Suddenly there was a loud BOOM like a an explosion! (I was startled and almost lost control of the car.) When I reached Cascade, the nearest town, I checked and saw that the sunroof was bulged outward, with a large hole. See pictures. Condition: around 12:45pm. Outside - Cloudy, temp around 30 degree Farenheit with a dusting of snow. Inside cabin was set to 70 degrees. I do not know the elevation above sea level. I was not near any area that rocks could fall on the roof. The only other vehicle was about 1/4 to 1/2 mile behind me at the time of the incidence. The autobody shop guy checked for any signs of rocks or bullets or anything that could have caused it and he could not even guess at the cause, especially since the glass was bulging outward.

- Mountain Home, ID, USA

problem #9

May 192021

RAV4

  • miles
The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.

- Wylie, TX, USA

problem #8

Mar 042021

RAV4

  • 17,500 miles
After periods of rain, snowmelting on the car, or going through a car wash, water enters via the roof rack area, potentially exposing the airbags to water. The water caused staining on the headliner all over (a. B, C pillars). The curtain airbags for the front and back seat were in direct contact with the area saturated by water. I tookthe vehicle into the dealership where I purchased it, and they replaced the headliner and roof rack hardware after confirming there was a leak (3/4/21). After the repair was done, a few weeks passed where there was little to no rain to verify the leakwas actually fixed. Yesterday, (3/26/21) it rained. I went to inspect the headliner, and the passenger curtain airbag on the a pillarwas surrounded by wetness. This poses a risk to the integrity of the airbags. Please note, no modifications were made to the car- the roof racks are the oem Toyota low profile (factory installed). This occurs (from what I can tell) when the car is stationary. In this case, my driveway.

- Rochester, NY, USA

problem #7

Feb 102021

RAV4

  • 45,000 miles
Roof rails leaking water into car. Headliners near the a pillar are wet and water leaking down the a pillar and onto carpet in interior. A pillar has airbags that may now be exposed to water. Anytime it rains in ga water gets in the car.

- Dallas, GA, USA

problem #6

Dec 212020

RAV4

  • 57,650 miles
Roof rack is leaking on both sides of my Rav4. I can't get any assistance with getting it fixed. It's a 2019 with 58,000 on it. I have seen several post with the same issue.

- Bailey, NC, USA

problem #5

Jun 262019

RAV4

  • 3,000 miles
El vehculo hace un ruido en ambos lados de las puertas del conductor Y pasajero, entre las puertas, dash Y guardalodos. El ruido ES como un restrillar cuando el vehculo cae en un hoyo, toma un badn O hace friccin al frenar.

- Moca, PR, USA

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