10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
5,549 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #4

Nov 232020

RAV4

  • miles
I am unable to lock the driver side front door. Internal controls, remote controls, and the manual key fail. It will open and close (latch), but can be opened from the inside or outside, whether parked or running. I have not tried to open it from the outside when in motion. When attempting to lock, the mechanical indicator by the door handle moves from unlocked to locked to unlocked to locked rapidly and with a harsh rattle noise.

- Woodridge, NY, USA

problem #3

Jun 272020

RAV4

  • 32,000 miles
Side mirrors vibrate making them very blurry during driving. There has been many complaints yet no fix. Motor - vehicle jolts forward after making a stop and then accelerating. Toyota dealership has been notified, yet they refuse to fix either issue even with the amount of complaints for both issues.

- Saint Charles, MO, USA

problem #2

Mar 142020

RAV4

  • 10 miles
On March 14, 2020, and at 12:30 pm, I crashed into the front of a parked small Subaru SUV on my private community street, which was at low-speed (10 mph) but the front of my car was badly damaged and cost me about $17,000 to fix it! while nothing happened to the other vehicle except some minor scratches on its front bumper! also, my left leg was injured because of the harmful knee airbag, and god knows what would have happened to me if the accident was at a higher speed, or on the freeway" or what will happen to me if another accident happens in the future at a higher speed, or on the freeway" so, I sent a complaint letter to Toyota and asked them to return the car and cancel my contract with Toyota financial services. But they denied my complaint and said that they do not believe the concern is the result of a defect in materials or workmanship! while I had told them that my complaint and concern is about safety issues and that vehicle is not safe at all, because the body of the vehicle is very weak and cannot save my life if another accident is likely to occur in the future at a higher speed, or on the freeway. And after that accident, I cannot trust my car anymore, but they just ignored me! I still cannot believe that a minor accident can cause that much damage to my car, while the car I crashed into was not damaged at all! the pictures of the cars and my injured leg are available upon request.

- Gilroy, CA, USA

problem #1

Jan 062020

RAV4

  • 8,000 miles
Water stains on the interior headliner where the plastic A-pillar cover meets the roof. This appears on both side of the car. The water leaks all the way down to the floor not the driver and passenger side. There is a lot of electronic wires / connectors / side airbags and driver dash panel and they all get wet and appear they get corroded thus impairing function of the car and create danger or unexpected behavior of the car. The issue appears to be a pin that mounts the roof rails to the body of the car. Water will leak inside the car after rain or car wash. The issue appears when car is stationary and while in motion but during movement water leaks faster.

- East Elmhurst, NY, USA