10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
1,141 miles

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« Read the previous 20 complaints

problem #23

Feb 112020

RAV4

  • 6,400 miles
Leased my 2030 rav 4 xle AWD in late Nov 2019 in July 2020 the engine stopping when breaking feature would not work. Message said battery charging. Brought it to the dealership they said they couldn't find anything wrong that didn't drive it enough. Took it home. A week later it happened again.dealer kept it overnight to check the full electric system. Found nothing wrong told you drive it more. Happens every once and awhile. Jump to February 2021. Driving it more parked car outside 30 degree night. Next morning went to take my son to work and the car was totally dead. Nothing worked. Didn't leave anything on, everything like it always was. Called Toyota service who sent someone to jumpstart it. That worked. I was told to let it run for 30 mins. I took it to the dealership Toyota of massapequa NY. They check the battery and found nothing wrong. They kept it overnight to preform a firmware update. I am just reading that the car battery shutting down is a problem with many other owners. I hope the firmware update works but knowing what I know now I'm not sure. Wish the update was down back in July. Toyota should recall all 2020 rav 4

- East Meadow, NY, USA

problem #22

Jan 242021

RAV4

  • 10,000 miles
1.occasionally steering issues, car wanting to veer left or right while driving mainly notice on highway. 2. second incident where battery dead after not driving car for three days.

- Locust Grove, GA, USA

problem #21

Dec 182020

RAV4

  • miles
Within a week from the date of purchase, the vehicle did not start, had to be towed back to the dealer, dealer says the vehicle started normally the problem did not duplicate at their end. No fault detected. 9 months later when the vehicle had a mileage of 6066 again it failed to start, had to be towed back to the dealer, dealer again started the vehicle normally no fault was detected, later when the vehicle had the mileage of 7079 the vehicle stalled while in que in a gas station. Flashing notification in the dash board indicated "dirt in the engine" the vehicle was towed back to the dealer for the third time in a year next day dealer says they did not find any issue in the vehicle. My concern is not once but thrice the vehicle stoped working but the the service department just could not diagnose the problem. I am frustrated - 3 breakdowns in the 1st yerar of the performance within 7100 mileage. I think the mechanics of this dealer"S service department are not experienced to detect the problem in a new vehicle. Help

- West Springfield, VA, USA

problem #20

Sep 112020

RAV4

  • 9,000 miles
Air conditioning stopped working twice, first time repaired at my expense and now it's out again less than 2 months later. Repair was $1500 first time. Second continues to rattle from mirrors, front end and carrying rack. My right front fog light out and service said front end was very loose.

- Mcminnville, TN, USA

problem #19

Dec 132020

RAV4 4-cyl

  • miles
I bought my 2020 Rav4 le VIN: [xxx] last Jan.2020 I noticed the back door glass has a lot of circles coming from effect of suction glass handler these circles become very visible with humidity and cause decrease in my vision to the back of my car specialty at night I can't decide how far is car behind me and totally unsafe. When I tried to complain to dealer they are so rude and not cooperative, store manager his name [xxx] said you can complain to Toyota not us insisting on its not a defect in my car. Just fyi I recorded my complain at dealer office 2 times. Then I contacted Toyota and they file case number [xxx] asking me to give them time to investigate on 12/11/ 2020 at 6:20 pm est I received phone call from case manager her name is [xxx] the phone call is recorded she said after investigations all Rav4 2020 has same problem of circles in hatchback glass door and it comes from the way how the car built and this makes the glass contains a lot of circles I told her this defect in the car because it decreases my vision she said Toyota does not consider these circles a defect its just because the way the built the car. Please help me I paid a lot of money to buy brand new car then surprised with this problem and Toyota consider this not a problem information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wake Forest, NC, USA

problem #18

Dec 042020

RAV4

  • 15,400 miles
Driving down I-40 in Oklahoma around 70-75 mph on 12/4/20 around 1:00 pm ct, out of nowhere, the sunroof exploded. Most of the glass went out and behind the car, but some glass ended up on driver and 2 passengers. There was not any other cars (in front or behind) at the time this occurred. Some glass did not come off and you can see by my pictures that the glass is curved up, showing the direction the glass exploded upwards and out of the car. The roof of the car, you can see the paint chips caused by the exploding glass going backwards, please see included photo. I was headed to arlington tx for a weekend trip, so I called a Toyota dealer in arlington and told them what had happened. They said they have never seen this happen. They contacted their Toyota representative and they said they have not seen an exploding sunroof before and that it had to be a rock hitting the sunroof. This dealer did get a sunroof delivered on the next day and was able to install on Saturday 12/5/20. Toyota did not believe this was defective sunroof, but I do believe something was defective, because there was not any vehicle in front of me at the time this happened and I do not recall a rock hitting the sunroof prior to the event. This seems odd that the sunroof would just suddenly explode and shatter upwards and out of the car. Please see attached pictures. Vandergriff was able to get in a sunroof and replace it, but it was at my expense. Parts and labor $1,121.86

- Raymore, MO, USA

problem #17

Nov 262020

RAV4

  • 2,200 miles
Car would not start after sitting overnight in my garage. Only has 2,200 miles on it. Dashboard lights flickering saying parking brake malfunction and check engine/ other warning lights came on. Seems to be a huge issue from other reviews. Toyota needs a recall or we need to file a class action lawsuit! unacceptable. Looking into ca lemon law.

- Moorpark, CA, USA

problem #16

Jan 032020

RAV4

  • 30 miles
Toyota's claim of a 3,500 pound tow capacity is not true. I cannot tow a 3,000 pound house trailer legally with their oem 4-prong wiring harness. A 7-blade plug is required to pass state inspection and Toyota does not and will not provide this harness. False advertising and sucker promotion is the problem. Bait and switch!!! so sad. Very angry!

- Lutz, FL, USA

problem #15

Oct 022020

RAV4

  • miles
I just bought a Toyota Rav4 2020 hybrid limited last August 8, 2020. I bought it at beaver Toyota located in St. Augustine, Florida. 2. problem: I found out that there is no hook or hole attached to the solid frame of the car that the towing cable can be attached to in case I get stuck in a mud, sand, or snow bank. I would not be able to tow or pull something out because there is no hook or hole to attach the cable to. 3. expectation: This is the first car that this feature is absent. All of them had the convenient hole attached to the frame that the cable can be hooked into. I expect Toyota to correct this deficiency. I believe it is a defect that is easily corrected. I contacted Toyota customer service twice and ask the person to take a picture (in case I missed it) underneath the Rav4 2020 hybrid as to where the cable hook should go into. I was given a number - Toyota motor sales, usa, Inc. Case file #2010151369. They said that they can not take a picture, they referred me to the manual. The manual does not show clearly where to place it. I talked with manager of beaver Toyota and he said that he could show me where to put the cable when I go there. I already inspected the underneath and there is no convenient/safe/sturdy place to attach it. 4. recommendation: Toyota should add the hook or hole attachment for the towing cable. It should be where the hitch would be attached to. Did Toyota miss attaching this feature at the factory ? 5. this is beyond what the dealership could correct. It is more in the manufacturing process. 6. I am sending this complaint to the NHTSA because there is the possibility that similar 2020 rav 4 hybrid limited are affected with this problem. This is what I would consider a product deficiency as mentioned in one of the criteria. Stationary

- Palm Coast, FL, USA

problem #14

Jul 312020

RAV4

  • 25 miles
When the vehicle reaches a speed of 60mph a grinding noise comes from the area between the gas pedal and driver side door. The noise sounds like a rapidly spinning metal disc is frequently bumping into a metal wall as the car vibrates naturally at the higher speed. It is unknown if this causes a safety issue or not but it does bother all passengers as it is a high pitched grinding noise.

- Atlanta, GA, USA

problem #13

Oct 192020

RAV4

  • 900 miles
My fuel tank only fills to 10-11 gallons. It is a 14 gallon tank.

- Saint Paul, MN, USA

problem #12

Jun 012020

RAV4

  • miles
The fuel indicator shows half only. The tank does not register the correct amount of fuel. The company itself never contacted us re this defect. We turned the car in today as we didn't feel safe driving a car without an accurate fuel gauge reading

- Margate, NJ, USA

problem #11

Sep 182020

RAV4

  • 5,275 miles
Dark smoked border window vent protector is unstick..so the passenger dark smoked window vent protector is broken.the glue is not working well.

- Orlando, FL, USA

problem #10

Sep 162020

RAV4

  • 1,900 miles
This is a specific concern for the battery/electric system that appears to be very prevalent.. in the 3 months since buying my 2020 Toyota Rav4 limited hybrid (June 20, 2020)-I've had to have my car jumped twice due to a dead battery. At first, I thought there might be something I was not doing correctly. However, after reading the comments on several sites it appears that this is a very common issue. The car had been driven the day before each time and would not start the next morning. The service person who came out to jump it the second time said that he gets a lot of calls for these new cars. The second time it also lost my parking assist on the backup camera along with the last radio setting. Unfortunately- taking it to the dealer has not worked for most of the owners. The dealer can find nothing wrong or even locate the issue. What has Toyota done to determine why this is happening" is it software, battery, electrical or a combination of these" references: Https://www.motorbiscuit.com/are-2019-and-2020-Toyota-Rav4-hybrids-suffering-battery-issues/ https://www.cargurus.com/cars/discussion-C29023_ds1091695 https://www.rav4world.com/threads/2020-hybrid-starting-issue-due-to-battery-drain.303771/ https://www.kbb.com/Toyota/Rav4/2020/consumer-reviews/ https://www.reddit.com/R/rav4club/comments/fucb6M/2020_rav4_battery_dead/ plus more --- just google '2020 Rav4 hybrid battery problems'

- Arlington, VA, USA

problem #9

Aug 052020

RAV4

  • 6,000 miles
The vehicle had no battery power to start the vehicle after sitting in the driveway for 36 hours from when last driven. This problem posses a significant hazard as the vehicle was totally disabled.

- Henderson, NV, USA

problem #8

Aug 012020

RAV4

  • 13,900 miles
2020 Toyota Rav4 hybrid purchased Dec 2019 battery dies after car has been sitting a few days car does not start have to tow to dealer

- Wilmington, NC, USA

problem #7

Jul 032020

RAV4 4-cyl

  • 1,839 miles
On July 3, 2020 at 2:30pm I was parking the car into a parking space in a strip mall when I had my foot on the brake to stop the car but the car immediately accelerated and crashed into the parked car in front of me. With my foot still on the brake, I put the car into reverse, when the car accelerated again and jerked backwards, with my foot still on the brake, I put the car into drive and the car accelerated and crashed into the parked car in front on me again for the 2nd time. The air bags did not deploy. I waited for the owner of the parked vehicle, the police arrived on site and the car was towed to the dealership. Consumer stated both the dealer and manufacturer were notified.

- Stoughton, MA, USA

problem #6

Feb 202020

RAV4 4-cyl

  • miles
Fuel gauge is inaccurate as well as miles remaining calculations are inaccurate. Fuel gauge indicates empty when approximately 2+ gallons remain in the fuel tank.

- Bonita Springs, FL, USA

problem #5

Jun 152020

RAV4 4-cyl

  • 50 miles
Vehicle is less than a week old (less than 1000miles) and I noticed the fuel tank lid was constantly popping open. Realized that when I turned my car on or off (verified by dealership mechanics) the gas tank fuel lid will pop open. So, somehow the power button on the vehicle controls my gas tank lid. Vehicle has been with Toyota mechanics for about 24hrs now.

- Reisterstown, MD, USA

problem #4

May 102020

RAV4

  • 40 miles
I purchase my brand new Toyota Rav4 xle on May 9, 2020. Experiencing very poorly installed/designed side mirrors that shake repeatedly. It began happening when it was only at highway speeds but now it is all the time and honestly, it's such a substantial vibration. Went to the dealership and have them check on it and they agree with me. And they compare this with 2 new other Rav4 on their lot and they all did the same. The dealer claims it's a characteristic and saying that they cannot do anything about it and made me have to open a case with manufacturing. They claim I have to wait until a fix is issued. Also called and talked with Toyota and they said the same thing, that they can't do anything about it. I deem this a safety concern; particularly with lane changing. It's a major problem and I'm getting blown off like it don't matter. I'm a travel nurse and driving from state to state and driving on highways with the side mirror shaking will be a definite safety concern. I bought a 2020 brand new car to get more safety features while I'm traveling but it seems like that is not the case. Really afraid this might cause accident. Im afraid of my safety and the other people. I have friend who had the same car with the same issue. Hopefully you can guys help me with this issue. Thank you

- Clemmons, NC, USA

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