The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that on several occasions while attempting to start the vehicle, the vehicle would not start. The vehicle was jumpstarted; however, two days later the failure recurred. The vehicle was taken to a dealer twice where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred after 18 months. The vehicle was then taken to the dealer where the vehicle remained. The manufacturer was notified of the failure. The failure mileage was 33,846.

- Marine On Saint Croix, MN, USA

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated while using the A/C, there was an abnormally foul odor coming from the vents. The vehicle was taken to a dealer where a mechanic discovered mice had entered the vehicle through an opening in the engine and that droppings were found in the air filter housing. The air filter was replaced, and the contact was advised to use Lysol spray to spray the air cabin. Upon investigation, the contact's husband discovered that the wiring was made of soy-based materials which attracted rodents to the engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 23,000.

- Wheeling, WV, USA