10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,869 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
-Secondary Air Injection System Failure. -Limp Mode truck unable to go above 60km/hr when on hi-way with 100km/hr speed posted.No power to go up hills. -Made appointment with Alpine Toyota, Cranbrook, BC for May 20, 2021. Explained problem to service adviser. Mentioned truck was in limp mode, I will pull battery terminal to reset code in order to get out of limp mode so I can drive 105km to dealership for repair. Alpine Toyota worked on truck for one hour wile I waited. After one hour Alpine Toyota informed me they could not repair truck without a code present. I replied I explained to service when making appointment that I had to reset code in order to drive truck to dealership. Toyota replied drive truck until it goes into limp mode, then have it towed to us at your cost in order for us to diagnose problem otherwise we cannot help you. -Alpine Toyota refused repair. -Limp mode, illumination of check engine, 4Lo, Traction light. -Occurred May 11, 2021, (211 256km on truck) - pulled battery terminal to reset code, replaced new fuel cap. -Occurred May 16, 2021, (211 516km) - pulled battery terminal to reset code. -Occurred May 19, 2021 - pulled battery terminal to reset code. May 20, 2021 - (211 556km) - brought truck into Alpine Toyota Cranbrook - dealer refused repair.
- Bonners Ferry, ID, USA
This problem is dangerous it will not pickup th speed on a busy road it is common problem which is not covered by Toyota warranty.
- Ocala, FL, USA
The contact owns a 2011 Toyota Tundra. The contact stated that while parked and shifting to drive, the vehicle accelerated independently. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
- Starlight, PA, USA
On sun. 10/11/14, I drove our Tundra on the highway when it lost power. The engine raced and rpms increased, but the speed fell and no acceleration was possible. On a hill, speed fell to about 15 mph. I was on my way to pick up my horse and trailer; if I had been towing them, it would have been catastrophic especially given the highway speed traffic. It was still dangerous even without the trailer. I turned on my hazard lights and limped off. "check engine" lit up. Took to dealership the next day, who said check engine code was "P2445" for "secondary air injection system water intrusion" requiring replacement of the air pump assembly, air pump inlet, emission valve set, etc. For $2600 because water invaded the system. The service tech said that this was not a known issue, but my internet search showed that Toyota issued a 12-page 2011 technical service bulletin, stating that "the air pump assembly inlet has been updated to prevent water intrusion." Toyota has neither recalled the defective inlets nor notified owners. The tsb says only trucks under the 36,000/ 3 year warranty are covered. Tundra are tow vehicles and it is foreseeable how unsafe this is. Because my truck was sold just over 3 years ago, the local dealership at first could not cover it. I contacted Toyota headquarters, who referred me back to the local service manager, who then reached southeast regional Toyota office, which finally agreed to cover the repair. When this air pump inlet fails, it allows water to enter the air injection system and the system to then fail in the dangerous way that occurred in my case, resulting in a sudden loss of power. I am concerned about this happening to others and that the dealers seem unaware of this tsb and this "known issue." Tsb link is here: www.autosafety.org/sites/default/files/imce_staff_uploads/T-sb-0160-11.pdf.
- Chapel Hill, NC, USA
The contact owns a 2011 Toyota Tundra. The contact stated that while driving approximately 1 mph, he noticed a grinding noise from the front end of the vehicle. The vehicle would not accelerate and the brake pedal seized. The vehicle was taken to the dealer for diagnostic testing however, the technician was unable to diagnose the failure and stated that the anti-slip had activated, caused the throttle to disengage and the brakes to engage, which he stated was a characteristic of the vehicle. The vehicle was not repaired. On a later date while the contact was driving 75 mph in inclement weather, the brakes engaged independently and caused him to crash into a ditch. The contact was not injured. The vehicle was not repaired. The approximate failure mileage was 40.
- Port Aransas, TX, USA
The contact owns a 2011 Toyota Tundra. The contact stated that while driving 55 mph, the vehicle accelerated without warning. The contact was able to stop the vehicle by applying the brakes. The vehicle was taken to the dealer for a diagnostic test but the technician was unable to locate a failure. The manufacturer was notified of the issue and advised the contact that they would further assess the failure. The failure mileage was 16,600.
- Brown City, MI, USA
2011 Toyota Tundra. Consumer writes in regards to vehicle air bags and transmission malfunction. The consumer stated her husband turned down the wrong street, and when he went to turn around, he put the vehicle in reverse, and stepped on the gas, but the vehicle went forward over a forty foot embankment and ran into a large boulder and a tree. When the vehicle stopped it was still in reverse and the air bags did not deploy. The consumer stated the main issue, was the vehicle was in reverse, but the truck went forward. According to eye witnesses, it appeared her husband was having trouble with the transmission.
- Berry Creek, CA, USA
- Daytona Beach, FL, USA