10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was traveling on a hwy with the highest posted speed limit in the U.S. Without any warning the entire engine stopped. Made it to shoulder and the info screen went haywire. Tried six separate times to restart vehicle. Restarted and made it to destination without further incident. The outcome of sudden engine loss could-??ve been fatal to myself and other drivers that were near me at the time. Took vehicle to dealer and was told no codes were found at all.
- Leander, TX, USA
Toyota's design of their dash mounted "infotainment" display screen software requires reentry of a 6 digit pin any time vehicle internet connectivity is lost. This interrupts the map routing display that appears on the display screen through sources such as Apple CarPlay. This Toyota software designed interruption of the route display represents a safety hazard in that it prompts the driver to take their eyes off the road to screw around with entering a 6 digit PIN code. Worse still, according to Toyota documentation, EVERY TIME vehicle internet connectivity is interrupted, this same prompt to enter a PIN is displayed. Apple CarPlay and I'm sure other map apps are not designed so poorly as to require the driver to reauthenticate their credentials upon loss of internet connectivity. I feel the design of Toyota's infotainment system software represents an unacceptable safety risk to American drivers.
- San Clemente, CA, USA
My truck-??s windows (all 4) have terrible seals (not tight to window) that are allowing water to enter door. Windows have a jerk motion when wet and lowering. Moisture is present inside the cab on windows. Rear windows are extremely loose and can be a potential safety issue (I have video). Risk can fall on rear passengers because of instability of windows. Repair tech stated in report that there was an issue with windows by reproducing same motions with new trucks on lot (I have video from Toyota tech). Just inspected by dealer. No warning lamps. I have been trying to resolve this with Toyota Corp. with no further details of solution. I have all correspondence.
- Evans, GA, USA
A few complaints: #1: First is the infotainment system continuously requests a pin be entered. I would enter the pin, but the pin screen pops up again and again whenever the system is on. Had the dealership look at it, they stated the info system has the latest software and I was instructed to contact Toyota. After a 2+hour phone call, resetting app passwords a few times, resetting pin a few times, starting the truck a certain way, and other things I cannot completely remember, finally got it to accept the pin and stop pin request screen from popping up. That worked for about 1 week, and since then the screen pops up. I no longer try to enter the pin just hit the x button (kind of hard and dangerous entering 6 digit pin 30 times while going 75 on the highway). I would estimate screen popping up about every 1-2 minute. #2: Truck has 6,400 miles on it, brakes started squealing around 4k miles or less, getting progressively worse. I have tried washing brake dust away at car wash, no help. Sounds like when a car is getting to the last of the brakes. Are they that worn in 6k miles, I hope not, but how am I supposed to know when or if they need to be replaced? Very annoying, and dangerous since I can't rely on the brakes squealing to let me know need replaced. #3: 1 week ago after stopping at a red light, about 5 seconds passed when the truck jerked violently and slightly moved forward, all while I had the brake pedal pressed. It was so hard I was certain I had just got rear ended, but as I looked in the mirror preparing to get out of the truck, I saw the car behind me was barely approaching 20+ feet back. This is only time it has happened so far, but very concerning, will let the dealership know as well, but I can already hear their response "we weren't able to replicate the issue". Fuel line recall, still haven't fixed it (but will be setting appointment to take it in for all the described things, again, and hopefully get my 2nd key, been 9 months already).
- Brighton, CO, USA
When parked on a slight incline facing uphill (~5?) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.
- Brier, WA, USA
Unknown. No incident yet. Concerned driving far. Recalls been 4 month and no action yet. Would like a refund of my money or a replacement vehicle. Also my tailgate feel off my tire pressure system comes on and tires are fine vehicle is a lemon.
- Virginia Beach, VA, USA
The payload sticker is in correct.I did the math using the gross combined weight minus the curb weight and it does not match. There is no added options either that would lesson the payload.went to Koch Toyota they understood the problem but stated they don't know what to do. Any information on what I can do next please let me kno
- Bethlehem, PA, USA
While trying to get ahead of traffic at on ramp to freeway power was reduced and check engine light was activated. Pulled over soon after. Turned truck off and sat for a few minutes then turned truck back on Check engine was gone and truck ran normal. This could have been an accident but thankfully I had space to move over and get out of the traffics way.
- Clovis, CA, USA
It has been over 5 months since receiving the recall notice of the 2023 tundra tonneau cover (23TA03). Dealer asked me to wait for a toyota fix multiple times and then did not respond to further requests for answers solutions or a refund for the part that I did not want. Additionally the bed rails had defects and rust that accumulated inside of the rails and is all over my bed liner indicating potential future rusting issues on the best of the truck. I bought it in December of 2022. Rust was apparent after 3 Months. No reply via phone or email or social media from. Toyota. No solutions yet or refunds issued for an obviously defective and dangerous product. Simply fix is refund for tonneau cover and new bed rails.
- Glenmont, NY, USA
As I accelerate from a complete stop; i.e from a stop light red to green. I experienced a sudden loss in power and the car does not accelerate through the intersection. It is very dangerous because the vehicle behind me almost rear ended me due the sudden lag/no acceleration.
- Las Vegas, NV, USA

- Roseville, CA, USA