Description matches to Recall 24V344 has just happened to my car today while I was driving on freeway. It was a scary experience.

- Daly City, CA, USA

Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

- Santa Barbara, CA, USA

The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.

- Denver, CO, USA

I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle to my house and then paid another 100 dollars through AAA to tow it to the dealership on Monday morning. Since then, my car has been at the service center and has not been repaired. They gave me a loaner but it's been almost 30 days and no resolution. I have been told that the issue was related to a known recall. I contacted VW to discuss a Towing reimbursement and was informed that VW would not be covering the expenses for either Tow event even though the first was completed under their Roadside assistance program.

- Fort Worth, TX, USA

No information displayed on main large monitor. No buttons response. Monitor over steering wheel does not display speed. Cannot safely drive the car without this information.

- Cupertino, CA, USA

The contact owned a 2021 Volkswagen ID.4. The contact stated that while driving on a highway at a moderate speed, traffic came to a sudden halt. The vehicle's forward avoidance collision feature was activated; however, the feature did not perform at full capacity and hesitated to fully stop. The contact repeatedly pumped the brake pedal; however, the vehicle independently accelerated and crashed into the vehicle ahead which resulted in a five-vehicle accident. An unknown red warning light appeared on the instrument panel during the failure. The air bags deployed upon impact. Upon air bag deployment, the contact sustained burns to the left thumb and chest; additionally, the contact experienced soreness to the cervical spine, neck, both knees and ankles. The driver of the vehicle which the contact directly hit also sustained a sore neck but neither driver sought medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. Before the accident, the contact stated that a software update was performed on the vehicle which changed the vehicle's driving performance. The contact also noted that while driving at 70 MPH after the software update was performed, the vehicle independently accelerated without depressing the accelerator pedal. The contact was not certain if any warning lights appeared on the instrument panel during the failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

- El Cajon, CA, USA

These recalls are old: February 7, May 5, and August 25 of last year. My local dealership, Hansel Volkswagen, 2951 Corby Ave, Santa Rosa, CA 95407 (1-707-578-1320), is unable to get the parts for these repairs from VW of America, even though WV of America is steadily building new cars. My 2021 ID4 is still not repaired.

- Sebastopol, CA, USA

Intermittent problem since purchasing the car in September 2021: if child safety lock is engaged when parking the car and the doors are otherwise unlocked, upon exiting the car, the rear doors will not open from the outside. Clicking unlock on the key FOB won't unlock the doors. I need to power the car on again and deactivate the lock from within the car. Earliest occurrence was in October 2021.

- Seattle, WA, USA

For fuse function, location and value, the owners manual has incorrect information which is worse than no information at all. This creates a safety and fire hazard in cases where higher amperage fuses can be placed in lower amperage circuits. The fuse panel cover is also deficient with no information about fuse function, location or value. The implication is that in time of need, an operator is unable to locate and replace a fuse to make the vehicles safety and operating systems functional. Worse yet, if a fuse is replaced it can be the wrong value creating a fire hazard or compromising the vehicles wiring and safety systems. I have called VW corporate customer service twice and explained how my safety is being compromised. VW will not take action. No solution offered. No effort.

- Portland, OR, USA

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the back over prevention camera and the touch screen failure occurred intermittently. The vehicle was taken to the dealer. The contact was informed that the parts were unavailable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.

- Bridgewater, NJ, USA

The entire electrical panel went blank with no way to reset onsite. Had to drive to car without being able to see the speedometer or anything else. After getting to location and leaving the car for an hour, it reset itself. The car's Infotainment often goes out and can be rebooted by me. Used to think this part was normal but I don't think it is based on how often I have to do it. Car also has surged when driving, i.e. driving and it suddenly slows down then recovers back to normal speed. Finally, backup camera detects things that are not there and slams on breaks which is jarring to the car occupants. VW has tried unsuccessfully to repair and are "unable to replicate" the black out and the backup camera. The surge is new and not yet been looked at by them. However, I have very little faith they will be able to "replicate" that either since it has only happened twice.

- San Jose, CA, USA

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System), and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Austin, TX, USA

Manufacturer and dealership in my area have been unable to schedule me for getting Safety Recall for High Voltage Battery Management Control Module Software (97ZZ) done to my vehicle. I have been in the waitlist for dealership to do this recall since May 2023. Several times the dealership has said that the battery modules are backordered with no ETA.

- Austin, TX, USA

I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold it for months with no resolution, but will not provide a car. I am out of car and hope that you all can help me. This is just not right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hoboken, NJ, USA

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

- Seattle, WA, USA

The car was stuck in the garage; the electronic parking brake failed to disengage. I couldn't shift to the Drive mode. The vehicle had to be dragged out from the garage and is presently at the dealer. The dealer was able to reproduce and confirm the issue. Many errors popped up on the Dashboard when turning on the start button - Electrical System Not working correctly, Drive System Error, Auto Hold Error, TPMS Error. There were no warning lamps, messages, or other symptoms of the problem before the failure. The vehicle is a risk as it may not brake at high speed or fail to move after coming to a complete stop. The vehicle is at the dealer, and I have opened up a case with Volkswagen today and am awaiting to hear from them. Its UNKNOWN if the manufacturer had inspected the vehicle.

- Hillsborough, NJ, USA

There is a warning that repeatedly comes on while driving: " Warnings and information not available. Drive with greater care!" While this warning light is on I am unable to see my speed, the time, and miles driven. The temperature gage turns to Celsius, the touchscreen works sporadically and the rear camera does not work at all. The only information that I have been given is to turn the car off and let it sit for 5 minutes. After doing that the warning will come on for about 15 min, turn off for a few minutes and then turn on again.

- Houston, TX, USA

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Numbers: 23V040000 (Electrical System) and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and determined that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Longs, SC, USA

The contact owns a 2021 Volkswagen ID4. The contact received notification of NHTSA Campaign Numbers: 23V312000 (Structure) and 23V040000 (Electric System) however, the part to do the recall repairs was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Austin, TX, USA

I am writing because VW has been unable to fix the recalls associated with my car. The earliest they say they can fix the major recall associated with the car battery is December 2024. This is unacceptable and I hoping the NHTSA can put pressure on VW to fix this problem.

- San Francisco, CA, USA