10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
81,836 miles

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problem #86

Oct 242019

Jetta

  • 125,000 miles
I was driving at approximately 45 mph when a deer came into the road from the right side. I seen the deer and should have had plenty of time to miss it and come to a stop. I removed the car from 5th gear while using both the clutch and brake pads. Once I applied significant pressure to the brakes the completely locked up, as did the steering wheel. My car collided with the deer and subsequently traveled off the right side of the road in a spin, stopping approximately 40 feet down an embankment. Since then I have had no luck keeping the vehicle running. I have had the alternator, plugs and coil packs, starter, and ignition changed with no remedy. The vehicle will not start.

- Branchport, NY, USA

problem #85

Apr 052020

Jetta

  • miles
The wipers stopped working first. Then it got stuck N neutral and went into limp mode and I'm unable to drive it. Had to get a new gear shifter and after all that money spent it still isn't fixed.

- Newport, TN, USA

problem #84

Feb 042020

Jetta

  • 98,020 miles
The etc sign comes on and the car lost its power significantly. The obd scan does not show any code

- Astoria, NY, USA

problem #83

Dec 122019

Jetta

  • 160,000 miles
The car disables the ABS while driving, and the ABS, brake and electronic stability control indicators are lit simultaneously, while the car dings. Quite distracting. A little research shows complaints for the same behavior since just Oct. 30, 2019: NHTSA id number: 11277060 NHTSA id number: 11288718 NHTSA id number: 11283008 NHTSA id number: 11279604 there is a recall which was considered closed for my vehicle for this issue: 16V913000 dealership has also quoted about $1500 to replace the ABS module, because the current module cannot be updated. Seems like there are lots of bad modules that cannot be updated. This is a hazard condition; especially here in Michigan.

- Kalamazoo, MI, USA

problem #82

Sep 162019

Jetta

  • 100,500 miles
I have been told my car is not eligible for the ABS module replacement claim but there is a problem with it as I drive the car. The brake light, traction control light and ABS light are all on and flashing with a beep that is consistent once the key is in the ignition and it's a very distracting sound that I wish I could fix myself but even the part costs $600+ and to go to the dealer and get it fixed for $1800. I am a college student who doesn't have the funds to fix this issue and I have not been given a reason why my vehicle is not eligible for the fix.

- Warren, MI, USA

problem #81

Oct 162019

Jetta

  • 140 miles
The ABS module faulting is a known and common problem for these vehicles. VW has a recall for the ABS software-recall #16V913. If your module doesn't crash when the dealer performs the update, which it likely won't, then they do not replace the module. We feel this is a workaround to cover them to not have to replace them. Ours went out this month while I was driving. This was extremely dangerous as I lost steering control and the vehicle kept downshifting below 30 mph on a highway that I should have been traveling 60 mph on. The epc and ABS lights came on. When we called the dealer, they agreed to look at it to see if it was the ABS module and if it would be eligible for replacement under the recall. It was not covered because they were "unable to perform the software update". this is because of the specific wording on the VW recall. I have read that several other customers have been turned away because of the same thing and left with expensive repairs. They should issue a recall to cover the faulty ABS modules all together and not exclude them due to the "software update." The recall is a play on words to cover them from not being required to replace them. It is strategic and misleading. We called VW and was told it would not be covered also. Here is a web link of other people logging the same experiences. There are others online. People can get killed driving these when they go out. Now we have to pay to a lot of money to get ours replaced by the dealer. Https://urldefense.proofpoint.com/V2/url?U=https-3A__www.carcomplaints.com_volkswagen_jetta_2009_brakes_abs-5fmodule-5ffailure.shtml&D=dwifag&C=jeeqba34pbypuh24nmkpeqmar10xrxvb2bkb2zkzota&R=6dyybkqc3I6oeecbuj9bho9grwogbouqqqo65ae7heevedcofg9ckup5aboy62za&M=L-ph22lrzgljo213rvzvwe4R7P4rdookk5ygsejd82M&S=W3hxti9G3H4xc4hmqb_qsqtgust8ab15ahwhmoydfce&E=

- Chandler, IN, USA

problem #80

Sep 172019

Jetta

  • 179,000 miles
The contact owns a 2009 Volkswagen Jetta. Upon starting the vehicle, the ABS and stability control warning indicators illuminated. The contact inspected the vehicle himself and used a diagnostic tool to find that the ABS failed. The contact took the vehicle to mckenna Volkswagen cerritos (18303 studebaker rd, cerritos, ca 90703, 855-995-7761) where he was informed that the vehicle was not included in a recall. The contact stated that the failure was similar to NHTSA campaign number: 16V913000(service brakes, hydraulic, electronic stability control). The manufacturer was contacted, but the office was closed. The vehicle was not repaired. The failure mileage was approximately 179,000.

- Lakewood, CA, USA

problem #79

Aug 152019

Jetta

  • 150,000 miles
My 2009 VW Jetta has the ABS, electronic stability program (esp) warning lamps illuminated with a flashing brake warning light during normal highway driving. The ABS system program was updated by my local VW dealer about two years ago as a part of a VW recall that was mailed to us. The car is extremely sensitive to wet or moist roads on a 90F day, it acts like it's driving on ice.

- Clarksville, TN, USA

problem #78

Aug 092019

Jetta 5-cyl

  • 135,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact received a recall notice for NHTSA campaign number: 16V913000(service brakes, hydraulic, electronic stability control). When the contact initially received the notice, he contacted tom bush Volkswagen (9850 atlantic blvd, jacksonville, fl 32225, 904-371-4350) who serviced the vehicle and replaced the defective components. Two years later, the contact's wife noticed that the ABS and brake warning indicators were illuminated upon starting the vehicle. The contact drove the vehicle back to the same dealer and was informed that he would have to pay out of pocket for any future repairs. The manufacturer was notified of the failure and informed the contact that they were standing by the dealer's decision regarding the handling of the vehicle. The vehicle has not been repaired. The failure mileage was 135,000. Consumer stated I was contacted by sarah at VW of America's customer care department and told that the update that was done and code that is shown does not hold them responsible for honoring the recall. I have tried to get info on how the code works with the ABS module and was told there is no one to explain.

- Jacksonville, FL, USA

problem #77

Apr 152019

Jetta

  • miles
Brakes locking up..lights for ABS stability

- Shawnee, OK, USA

problem #76

Jul 102019

Jetta

  • miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken to hover clay cooley Volkswagen of richardson (300 North central express way, richardson, tx 75080, 214-336-5770). The dealer stated that they would not replace the ABS control module free of charge. The manufacturer was contacted and advised the contact to send an invoice with the cost for the ABS control module and they may provide reimbursement. The vehicle was not repaired. The contact had not experienced a failure.

- Richardson, TX, USA

problem #75

Jun 102019

Jetta

  • 152,070 miles
ABS module recall for 2009 Volkswagen models affected needs to be revised, for there are lots of cars that suffer from ABS modules failing while they are driving. Some cars which are illegible are left unfixed by Volkswagen because they do not fit the specific details of the recall. The company shipped cars out with faulty ABS modules and refuse to fix it and those cars are hazardous on the road. My vehicle, for example, has ABS module working intermittently while it should be staying on. During a diagnosis the ECU senses no communication between it and the ABS module, which is a hazard knowing my ABS will not always function when I need it to stop quicker in response to the many obstacles on the road. The faulty ABS sensor messed with my steering and gauges. The gauges do not present real time calculations and the steering assist has completely shut down due to ABS being unresponsive.

- Virginia Beach, VA, USA

problem #74

Mar 212019

Jetta

  • 109,000 miles
I was driving to work and the ABS control module suddenly quit working. It hasn't started working again at all so it wasn't a fluke.

- Las Vegas, NV, USA

problem #73

Mar 312019

Jetta

  • 130,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle failed to start because the battery was dead. The vehicle was jumpstarted and seven warning indicators illuminated including the check engine, ABS, esp, and power steering indicators. The vehicle started after the jumpstart and was taken to ciocca Volkswagen of allentown (1345 lehigh St, allentown, pa 18103) where it was diagnosed that a new ABS module, pump, and ignition switch were needed. The contact also received a recall notification for NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Freemansburg, PA, USA

problem #72

Sep 212018

Jetta

  • miles
Takata recall. Car hesitates to speed up, ABS light come up some time and go off. Light cover all the signal P R N D S when the gear lever is on drive (D).

- Cedar Rapids, IA, USA

problem #71

Mar 192019

Jetta

  • 109,000 miles
ABS light on and brake blinking red light

- Fremont, CA, USA

problem #70

Mar 012019

Jetta

  • 76,000 miles
The contact owns a 2009 Volkswagen Jetta. When attempting to drive the vehicle, the brake, ABS, and traction warning indicators illuminated. A beeping sound was also heard. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module failed and needed to be replaced. The contact was informed to take the vehicle to a dealer. The vehicle was later taken to winn Volkswagen woodland hills (located at 21141 ventura blvd, woodland hills, ca 91364, (818) 884-4444) where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The vehicle was taken back to the dealer where a software update was performed; however, it did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.

- Canoga Park, CA, USA

problem #69

Mar 012019

Jetta

  • miles
ABS VW Jetta recall. My 2009 VW is currently under a safety recall for ABS system failures. The ABS system on my car has in fact failed, yet the dealer is refusing to complete the recall because the system is in failure and they claim that the software cannot be updated to see if the system is failing. The dealer instructed me to replace the ABS system in my car (at my own cost) so they can complete the software check. The estimate for the repair was $2900. I refused as the part in question is under recall. They claim the recall does not cover my failed ABS system. I believe Volkswagen is abdicating their safety responsibilities for a known problem and failed part in their cars. In a cursory review online there are hundreds of similar complaints to be found online. I hope that the ntsb is reviewing similar complaints and will compel VW to make the mechanical repairs to the ABS systems necessary, not just check the software.

- Brooklyn, NY, USA

problem #68

Oct 142018

Jetta

  • 124,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that while the driver was driving, all the warning lights on the instrument panel illuminated with a beeping noise. The vehicle was taken to Carolina Volkswagen (7800 E independence blvd, charlotte, nc 28227, (704) 537-2336) where it was diagnosed that the ABS module failed and needed to be replaced. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control) but could not complete the recall due to the module had failed. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and did not offer further assistance. The approximate failure mileage was 124,000.

- Matthews, NC, USA

problem #67

Sep 112018

Jetta

  • 51,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The contact did not receive a notification. While driving, the brake pedal was depressed, but failed to respond. As a result, the contact crashed into a concrete structure. There were no injuries, but the contact was a bit shaken up. A police report was not filed. The insurance company towed the vehicle to a collision center to inspect the damages. The dealer was not contacted. The cause of the failure was not determined. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Houston, TX, USA

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