10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,127 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

problem #25

Apr 092024

Jetta

  • miles
The EPC light and Check Engine light came on while driving, major car throttling, problems with acceleration, stronger throttling occurred with more acceleration. Car was immediately towed to nearest VW dealership service. Me and my son had to stop on the expressway far from home. Problems were confirmed at inspection by VW dealership on same day of incident. No symptoms or warnings occurred of problems before incident.

- Chicago, IL, USA

problem #24

Dec 202023

Jetta

  • miles
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.

- Bloomington, IN, USA

problem #23

Oct 232023

Jetta

  • 65,000 miles
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.

- Sea Tac, WA, USA

problem #22

Aug 162023

Jetta

  • miles
When I pulled out into traffic and pushed on gas the car would not go it sounded as if the engine just shut off the car literally had lost all power to it I pulled over to the side and the epc light was on as well as the check engine light. I had my baby with me that just had surgery day before and I was terrified because I had no idea what was happening. I gave it a few minutes and started the car of which at first sounded as if it wasn't going to start. I was only a couple minutes from my house and had no resources to help and couldnt walk with my son. Got the car back to the house but it again did the same thing and continued to do the same with sounding like it did not want to start. I had talked with a mechanic that said to get it into a VW dealer asap as this is very dangerous and should not be happening with this new of a car with such low miles. Finding this site it looks as if there has been a few issues that sound similiar and recalls. I just need a car that I can drive.

- Madera, CA, USA

problem #21

Jul 292022

Jetta

  • miles
When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.

- Naples, FL, USA

problem #20

Apr 022021

Jetta

  • 76,574 miles
I was driving on road & I hit a major rock or a pothole I was in hyattsville. I work & live in the city of hyattsville. I drive though the bladensburg/hyattsville to do my deliveries working but this one just damaged my vehicle & started a major leak from my transmission pan. I left work cause I noticed it was leaking constantly drove it home and sat it down.

- Hyattsville, MD, USA

problem #19

Mar 042021

Jetta

  • 90,000 miles
I was driving down the freeway at 70 mph and the car lost all power. The check engine code came on as well as the epc light. The car would try to start but would run very roughly. When I got it home I started it and noticed fuel pouring from the fuel rail

- North Salt Lake, UT, USA

problem #18

Jan 182021

Jetta

  • miles
I called Volkswagen today to ask about the fuel rail repair and was informed they have no solution nor a time frame of when they intend to be able to fix it. I personally don't feel safe allowing my son to continue to drive the car. I was then informed that I could not sell the car due to the recall now I'm stuck with a vehicle I cannot sell or drive due to the possibility that it my catch fire. I feel as though they should be required to fix it in a timely manner or buy the vehicle back

- Casper, WY, USA

problem #17

Jan 182021

Jetta

  • miles
Recall number: 20V648 is not resolved in a timely manner. There is not a repair available yet.

- Usaf Academy, CO, USA

problem #16

Dec 262020

Jetta

  • 70,000 miles
Was driving on the highway, smelled gas, pulled over, car died, epc light came on. Had the vehicle towed to the nearest VW dealer.

- Corvallis, OR, USA

problem #15

Nov 012020

Jetta

  • 90,200 miles
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed that the cylinder was misfiring, and that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic and was diagnosed that the engine control module needed a software update due to cylinder's misfire. The vehicle was not repaired. The vehicle was later taken to city Volkswagen of highland (9601 indianapolis blvd, highland, in 46322), where the contact was informed that the vehicle was not under recall. The vehicle was not diagnosed nor repaired due to the diagnostic test and repair cost. The manufacture was not made aware of the failure. The failure mileage was approximately 90,200.

- Gary, IN, USA

problem #14

Oct 232020

Jetta

  • 61,000 miles
I was accelerating from a 40 mph zone to a 65 mph highway when the car began to sputter and then enter a limp mode. I was able to pull the car to the side of the road and could smell a strong odor of gas. I raised the hood to see an overwhelming amount of fuel spraying from the passenger side of the engine. The engine was turned off and the vehicle was towed to the nearest certified mechanic, valley motor Honda, sheridan wy. There was not a VW shop within 100 miles of the breakdown. Upon original inspection, a torques head bolt was discovered loose from the fuel rail and the fuel rail was separated from the injector on the distal cylinder (see picture). Simply tightening the fuel rail did not satisfy the problem. This is reportedly the result of the injectors shifting position and/or being damaged. After learning about this common VW Jetta problem, the car was towed to the nearest VW dealership in billings Montana. It appears that the prescribed recall fix for this issue might only require some loctite and wrench turning for the cars that have not yet experienced this catastrophic failure. The fix looks to be more extensive for cars like mine that were not caught in time. The car has been at billings Volkswagen for 14 days without resolution. I do not know what parts are involved or why the repairs not available. I can provide a copy of the repair bill from valley motor Honda in which the fuel rail was identified as the source of mechanical failure.

- Dayton, WY, USA

problem #13

Jun 082020

Jetta 4-cyl

  • 64,560 miles
Timing chain issue. VW models until 2014 have been recalled. But this issue is also hasn't been resolved on models after the recall.

- Chicago, IL, USA

problem #12

May 192020

Jetta

  • 58,950 miles
N80 emission failure, owned car three months purchased extended warranty and still under 60K yet dealer refuses the no emissions federal standard for this model and won't fix this issue. This model is covered 150,000K says federal regulation VW refuses this fix.

- Ogden, UT, USA

problem #11

Nov 262019

Jetta

  • 75,000 miles
I have notice since purchasing the car it has issues with mileage and correct has to mileage. I spoke with be when first getting it and the service worker acknowledged the issue but did not fix it. It is still a problem now. You can fill the tank up go a mile down the street and it will say you have driven 30 miles. Even when the vehicle is in park it will say you are driving at least 2 miles per hour. I have a video that better places the situation as well. This vehicle also have the cd player run hot, the lighter ports do not work again, and the antifreeze light has come on every year since purchasing this car. I feel there is something wrong electrically and engine wise.

- Detroit, MI, USA

problem #10

Dec 062019

Jetta

  • 38,000 miles
Car starts to shake epc light and engine light come on have to pull over for it to stop shaking

- Bellwood, IL, USA

problem #9

Aug 262019

Jetta

  • 34,836 miles
The contact owns a 2017 Volkswagen Jetta. While driving, the contact noticed that the apc engine control indicator illuminated, which meant that the engine needed to be checked immediately at a dealer. The failure recurred. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 34,836.

- Saratoga Springs, NY, USA

problem #8

Jul 012019

Jetta

  • 80,000 miles
The contact owns a 2017 Volkswagen Jetta. While operating the vehicle, the epc and check engine warning indicators remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer and local dealer (tom bush Volkswagen, 9850 atlantic blvd, jacksonville, fl) were notified of the failure. The failure mileage was 80,000. The VIN was unknown.

- Jacksonville, FL, USA

problem #7

Jun 272019

Jetta

  • 55,000 miles
I have a Volkswagen Jetta gli 2.0 turbo. It currently has 55,000. I am having a problem on initial start where by it runs rough, sometimes stalls at idle and sometimes stalls on initial acceleration. This started as a 30 day progress of getting worse. Now the yellow engine light comes on and at the same time the cruise control yellow light appears (intermittent). Computer diagnostics were run. When tests were run as a group no failures reported but when run individually 7 faults occurred including cylinder miss-fires and camshaft adj bank 1 intake error

- Bradley Beach, NJ, USA

problem #6

Apr 092019

Jetta

  • 66,748 miles
Driving on the freeway at 65mph sudden loud noise and vehicle abruptly slowed to 30mph. Dealership determined there were excessive metal particles in oil pan. We had to replace the engine block. This car is a 2017 with 66,748 miles. We replaced the engine with a used one and paid $5306.33

- Chandler, AZ, USA

Read the next 5 complaints »