Unknown

- Newnan, GA, USA

While driving, ignition shuts off. Vehicle relays -??ignition off-?? message. Has only happened on 85+ degree days while car is in the sun. No mechanic has been able to diagnose and fix the issue

- Cape Vincent, NY, USA

My 2019 Volkwagen Jetta Sunroof shattered, while I was driving on the highway. It sounded like a shotgun sound, when it happened. I've only owned this car for 2 years. Also, I only drive 60 miles per hour, never any higher. Thank you, [XXX] Downers Grove, IL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Downers Grove, IL, USA

Door lock actuator is breaking and it-??s a hit or miss on locking the door.

- Draper, UT, USA

When vehicle would be in heat of over 80 degrees, car would start, I would start driving, then an alert saying -??Check Starter System-?? would occur and all electrics would shut off. Couldn-??t use turn signals or anything. Happened a few times and my car would sometimes even shut off completely if it occurred as I was stopped/at a red light. Took it to a mechanic that said it was the ignition switch/relay that was overheating and causing the problem. So original ignition switch on the car was the problem while under warm weather.

- Pico Rivera, CA, USA

-??Please check starter system -?? error popped up and the dashboard died, AC died but the car kept running saying please drive to safety

- Hurst, TX, USA

Driving at 30 mph in 100 degree heat, a/c shut off, and a "check the starter system" warning appeared on my display. The temperature gauge flattened to cold as well.

- Stockton, CA, USA

The ignition switch for my 2019 Jetta randomly went out, while driving the vehicle in the middle of summer, this caused the AC and radio to go out, as well as the spedometer and other tracking system on the dashboard to display as if the car was not on when the engine was still running. I have read online in several places that this is a common issue for the 2019 Jettas and at this point the ignition switch failure should be treated as a recall. Volkswagon service initially diagnosed as faulty battery which did not resolve the issue and the same thing happened 7 days and $300 later. I was able to find the issue with a quick google search.

- Van Alstyne, TX, USA

Car shut off but still running while driving. Check the starter system came on. Did it twice. Not sure because of heat but dash board and a/c shuts off but car still running.

- Sandy Springs, GA, USA

When it's really hot outside my car while just shut off while driving. Then I get a "Please check the starter system" message. The radio, ac, and eveything electrical turns off as well. This is the second time it has happened in a month.

- Hobbs, NM, USA

Engine started and running but no lights on dashboard ac and signals not working even windows not rolling Message displayed as check starter system

- Newton, MA, USA

When the car sits in direct sunlight and the interior temperature raises above 100F, the car will start and all is well for a minute or so and then the ignition fails. Dash says check starter system and all gauges, clusters, infotainment system, interior and exterior lights turn off. The car thinks that it is off electronically but it still runs, shifts, and drives. Attached photo was taken after I left home, traveling on highway at ~55mph.

- Leesburg, VA, USA

Driving my car in 85+ degree weather and an alert came on that said -??check starter system, -?? -??find a safe place to park, -?? -??ignition shutting off.-?? My car shut off on the highway. A quick google search found that hundreds of people with 2019 jettas were having this exact same problem. This issue has now happened twice with my car, both when temperatures exceeded 85 degrees.

- Portland, OR, USA

The windshield cracked while car was sitting in my driveway. At 8:30am it was fine. At 3pm there was a very large crack. No mark from rock, pebble or object of any kind is present. Car is available for inspection. Safety put at risk should the crack cause a weakened windshield to fall out of frame. No inspections have been performed yet.

- Northridge, CA, USA

Vehicle parked under the sun, temperature reaching 85 degree, hotter inside the cabin. Vehicle started with no issues but "Check starter system" warning comes up and all the electrical component shut off its power, including all the gauge in the dashboard and radio. Headlight is not working as well after few min. Car drives (manual transmission) with no issues. When the car is placed under the shade/cools down, shows no problems. Some of owners reported the faulty ignition switch, part number 5Q1-905-865-A. Google search of "2019 Jetta check starter system" results in multiple complaints. The part in question is in national back order, suggesting the issue is more wide spread.

- Topanga, CA, USA

As I was driving on the highway 101 in Bay Area California, suddenly the sunroof glass exploded and the fragments were deposited on the under cover. No weather related issues at the time. Did not feel any debris hitting the car either. Seems like a manufacturing defect. Vehicle still under warranty.

- Salinas, CA, USA

Moonroof exploded leavin shards of glass all over, no rocks hit car no bumps no explanation, I was just driving on a flat surface around 30 MPH, I heard a loud explosion and glass was everywhere including my arms and face. I nearly caused an accident with the sudden explosion.

- Rutland , VT, USA

Unknown. I took my car in for recall repairs and they repaired all but the one listed on this site which seems kind of important

- Siloam Springs, AR, USA

Like MANY people have experienced, I was driving on the highway when the sunroof glass suddenly exploded. It was terrifying and the startled reaction could easily have caused a serious highway speed crash. There was no obvious reason for the failure of the glass but having shattered glass fall in my lap was scary.

- Seattle, WA, USA

The heating/air conditioner has failed twice within one year preventing defrost during incliment weather especially rain and frost.

- Tar Heel , NC, USA