10.0
really awful- Crashes / Fires:
- 21 / 0
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 21,967 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) weeks after owning the vehicle. The dealer stated that the remedy and parts were unavailable for over seven months. The dealer did not offer a loaner vehicle. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Atlanta, GA, USA
The contact owned a 2013 Volkswagen Passat. While driving 45 mph, the passenger side of the contact's vehicle was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.
- Mount Dora, FL, USA
Received notice of airbag recall in April as potentially life threatening. Almost 4 months later, VW will not fix, has no date for a fix, and refuses to disable air bag.
- Plainfild, IL, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 15V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Plathe, KS, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chicago, IL, USA
Takata recall.... all Volkswagen dealers in houston area say they do not have a fix for my airbag. There is no waitlist, no way of knowing when this dangerous deadly airbag will be replaced. 11 people have died from it already.
- Houston, TX, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received two notifications for NHTSA campaign numbers: 15V483000 (air bags) and 16V078000 (air bags). The dealer was unable to determine when the parts would be supplied from the manufacturer. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Houston, TX, USA
I don't feel safe knowing there is a recall of metal fragments that can come through my airbags and there's no remedy with the recall starting in February
- Wilkes Barre, PA, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V171000 (electrical system) and 16V078000 (air bag). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tilton, NH, USA
Takata recall. Over 6 months and no sign of repairs. Driving dangerous vehicle and unable to teach my teenager how to drive! too dangerous.
- Clifton Park, NY, USA
Takata recall. The vehicle still has no repair available for the airbag issue (takata recall). I do not feel safe driving this around and I worry each day I get in to go to work. How can Volkswagen advise customer that it is "okay" to keep driving the vehicle when this recall is deadly to the consumer if the airbags deploy. Please help. Something has to be done in order to solve this fatal problem.
- Bellevue, WA, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Miami, FL, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in April of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 10/05/16
- Allen, TX, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Indian Trail, NC, USA
Recall notice #15V48300; date 08/04/2015; air bags; frontal I was backing the car out of my driveway turning my steering wheel when I heard something rattling around in the steering wheel and then I heard a "snap" or "pop" and then an air bag error alert was displayed on the information panel, the air bag light illuminated, and I lost the electronic controls on my steering wheel. The car is currently at the dealership and the quote to repair the issue is around $550. Unfortunately for me, my VIN is not included in the recall notice 15V483000 for 2010-2014 Passat sedans, so I am called VW to complain and hopefully they can do something to help with the cost of repairs since there are 2010-2014 Passat sedans that are affected by the recall, just not mine.
- Jacksonville, FL, USA
Takata recall. Recall started 2/9/2016 & six months later VW still does not have the part(s) to make repair. It's like driving a ticking time bomb. Please help.
- West Chester, OH, USA
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the dealer was unable to confirm when the parts were scheduled to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Las Vegas, NV, USA
NHTSA recall number: 16V078 recall date: February 9, 2016 manufacturer recall number: 69M9. Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. Potential is for, in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. It has been 6 months since I received notice of the defect. This is ridiculous to allow drivers to be in harms way for this long.
- Houston, TX, USA
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Butler, NJ, USA
- Parkland, FL, USA