10.0

really awful
Crashes / Fires:
21 / 0
Injuries / Deaths:
18 / 0
Average Mileage:
21,967 miles

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« Read the previous 20 complaints

problem #68

Mar 012016

Passat 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The dealer was unable to indicate a specific time frame for when the parts would be supplied from the manufacturer. The manufacturer was unable to provide a specific time frame that the dealer would receive the parts. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/21/16 updated 10/26/16.

- Sioux Falls, SD, USA

problem #67

Mar 302016

Passat

  • 31,763 miles
Drivers side airbags failed to deploy in side collision involving a pickup truck that hit the driver's side of the vehicle. The Passat was turning left at the time of the collision and traveling at approximately 5 mph. The pickup was unlawfully overtaking several vehicles and traveling at an estimated speed of 65 mph. The impact was near the front driver's side wheel.

- West Linn, OR, USA

problem #66

Feb 092016

Passat

  • miles
Takata recall (NHTSA recall number: 16V078 recall date: February 9, 2016) it is about my 2013 Volkswagen Passat recall. I have received a letter from my manufacturer that my car got recall. However, several occasion I have contact to VW dealer and manufacturer to fix this safety recall. They replied to me that when this service will available they will notify us. I bought this car as family car. So, my wife and 2 children used to ride this car regularly. After this recall we are afraid to drive this car with family. So, need to fix this problem as soon as possible. May need direct help NHTSA.

- Brookfield, WI, USA

problem #65

Aug 042016

Passat

  • 0 miles
Takata recall. On 8/4/16 I was informed of the air bag recall on my vehicle I am currently leasing. I never received a letter informing me of this issue. My lease is ending soon and I was going to buy the vehicle until the manager informed me that I could not purchase the vehicle because it had a present ongoing recall that states no remedy yet for this issue, I believe it is Volkswagen responsibility to take this car off my hands and clear my balance due to their manufacturer unsafe defects in the air bag. Everyday I am putting myself at an even higher risk of driving because my air bags have been recalled stating more harm then good will occur in the event of an accident. It is only right they accept the vehicle back without me being financially responsible for it.

- Pt. Charlotte, FL, USA

problem #64

Apr 042016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Temple Hills, MD, USA

problem #63

Apr 242013

Passat

  • miles
Takata recall. No remedy is yet available and this vehicle is unsafe to drive as a result of the defective airbag.

- Houston, TX, USA

problem #62

Apr 012016

Passat 5-cyl

  • miles
2013 Volkswagen Passat. Consumer writes in regards to parts not available to repair driver airbag inflator recall. The vehicle was a lease. The consumer turned the vehicle in, before the lease ended due to air bag recall.

- Minneapolis, MN, USA

problem #61

Apr 042016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lincrost, NJ, USA

problem #60

Apr 062016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Goshen, IN, USA

problem #59

Apr 122016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Sunderland, VT, USA

problem #58

Apr 152016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V171000 (electrical system) and 16V078000 (air bags) and stated that the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #57

Jul 082016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Glendale, CA, USA

problem #56

Jun 012016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Mary, FL, USA

problem #55

Jul 062016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Coral, FL, USA

problem #54

Jul 012016

Passat 5-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/20/16 updated 10/18/16.

- Lake Helen, FL, USA

problem #53

Apr 222016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warwick, RI, USA

problem #52

Jun 292016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Baltimore, MD, USA

problem #51

Apr 012016

Passat 4-cyl

  • miles
The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number 16V078000 (air bags) was received in April of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/06/16 updated 09/08/16.

- San Reno, CA, USA

problem #50

Apr 012016

Passat

  • miles
Takata recall to whom it may concern, on April 2016, I received a safety recall letter from Volkswagen regarding the safety recall 69M9-takata sdi driver frontal airbag. I called my local Volkswagen dealer and they said they still do not have the parts. On May 6, 2016, I called your customer care to express my concern regarding this issue. Today is June 20, 2016 and still do not have a letter from Volkswagen to fix my recall. I am very concern, scared and stressed about this safety recall. As it was mentioned in the letter, 'takata has reported that the driver frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants.' I have also read an event where a fatality accident of a young lady from this takata airbag. I am scared for myself and my children when I drive this vehicle. I am a single mother who purchase this Volkswagen knowing and trusting the name of the quality of this vehicle, but now I worry. I drive this vehicle every day. I only ask is to fix this recall as soon as possible. If the parts is truly not ready, at least provide us a rental car while waiting for it to be fixed.

- Daly City, CA, USA

problem #49

Jun 052016

Passat

  • miles
Steering wheel too tight especially when turning right or left. Unsafe feeling. Air bag light on.

- Pasco, WA, USA

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