My daughter was in an accident on Aug 26 of 2020. She was making a left hand turn when oncoming traffic struck her in passenger front bumper and fender. Her car was totaled becuase of frame damage. She estimates the other car was traveling 25-30 mph at time of impact. She was in the process of braking at impact. No airbags deployed on the VW as you can see in the pictures. All airbags deployed on other car (2013 Honda CRV). My concern is the airbag recall was performed prior to purchasing the car, yet failed to deploy. I've notified VW customer care with location of vehicle, yet they wont inspect it til I provide police report, which is very inconvenient to obtain, citing they can not obtain it. I told them where vehicle is located, or was. I fear it may be sold and cannibalized before determining why they did not deploy.

- Brussels, IL, USA

A. the engine. 1. my Volkswagen Passat 2013 tdi can not pass Massachusetts state inspection, after several times of repair the problem was tracked to emission that the repair shop was not able to fix it (alphacars & motorcycles, alphacars, 649 Massachusetts ave, boxborough, MA 01719, phone: (978) 263-9000). (dates of repairs: ~05/30/2020, ~06/29/2020) 2. dealer did three recalls and repairing for emission, charged $590 (07/31/2020). But emission issue persisted (08/27/20), and needed to be returned to dealer (08/28/20). 3. dealer intended to charge another $650 for 'diagnosis' of the emission issue (09/09/2020). 4. the diesel emission issue of this vehicle is not fixed after many repairs, when this issue can be fixed is unknown, whether it is possible to have this issue fixed is unknown. Given that this diesel emission issue comes from Volkswagen's well known software scandal on diesel emissions, and likely due to defective modification conducted later, this vehicle imposes a major risk to driver's safety. B. airbag. Every time I start the vehicle, I got warning message about the airbag, even though the vehicle is regularly maintained by Volkswagen dealer. The airbag may be defective, and imposes a major risk to driver's safety. C. the vehicle had major coolant leaking. At regular maintenance with dealer, after my complaint, the dealer found a hole and fixed it. Around middle of June, 2020, the leaking became very severe, I got warning light when driving on highway, and the engine temperature was very high and had a danger of complete shutdown.

- Stow, MA, USA

The driver airbag light is on. Has been on since I purchased the vehicle.

- Jonesboro, GA, USA

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the driver's air bag warning light illuminated. Heritage Volkswagen of West atlanta (1981 thornton rd, lithia springs, ga 30122, (770) 872-0033) was contacted and informed made aware of the failure. The contact was informed that the vehicle was not subjected to a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 181,305.

- Atlanta, GA, USA

No air bag detected in the car

- Barrie, AZ, USA

My fiance was taking a left turn crossing a busy road during hours of dusk. Headlights were on. He was not able to see the opening of the road when turning and drove over the side walk and crashed. Front air bags deployed and windshield cracked. 3 tired popped along with other font end body damage. I had just purchased car from a dealership a few months earlier. Later I researched any recalls on my vehicle and a recall dealing with headlight issues and the headlights on my vehicle not being able to be adjusted properly, came up. If this issue was fixed before I bought the car, my fiance would have not crashed.

- Brandon, FL, USA

Passat was traveling South when another vehicle ran a stop sign, turned North into the southbound lane, and hit Passat on passengers side front causing car to spin and come to a stop when it hit front center into a light pole. Seatbelts did not lock, airbags did not deploy, even though all recalls had been done in September. Passat was completely totaled. Insurance adjuster and mechanics advised us that airbags should have deployed. Driver of Passat was injured due to failure of safety features.

- South Bend, IN, USA

I took my vehicle in to VW of chattanooga in August to get the airbag recall taken care of and now my surprise my "clock spring" is now not working. I called VW of chattanooga and described that the controls on the steering wheel was not working, there is a clicking sound when turning the wheel and discussed my safety concerns. I mentioned to VW of chattanooga that I was concerned that the airbag will just blow up and he said it just will not deploy in the event of an emergency. So I'm like now what do I do, I have a vehicle I cannot drive and the last ones to mess with it was them! they asked if the airbag light came on why didn't I bring back in? I said because I have been on military orders for awhile. They also said initially it was covered under warranty and now they are saying it will cost $732 to get it fixed! I called VW care and they just said my car was out of warranty and it maybe a worksman issue but the dealership will have to work with you on that. Not to my surprise but VW of chattanooga chose not to provide any means of solution or customer service.

- Rossville, GA, USA

While driving the vehicle make a right turn the airbag in the steering wheel opened without impact or sudden movements. It did not break through the steering wheel casement but indicator light came on and all the functions on the steering wheel stopped working

- Biloxi, MS, USA

I was sold a Volkswagen Passat never was told about all the recalls it had so I had the car about 3 months and the adblue messsed up and engine wouldn't start but the day I took my car to get serviced they ignored all the lights that were on the dashboard so I took the car back and they acted like they didn't see them said they would turn off so we left and before we got home the car started smoking I called and they said they would have to look at it T see what was wrong when we just left the dealership they would not tow it or pay for a tow we took it in they fixed the fuel injector and then called and said they found another issue and ever issue they have found has al been one of the recalls and I called and told them I was worried bout mine N my kids safety cuz one of the recalls could cause a fire and I didn't want that to happen and they told me there was nothing wrong it wasn't an open recall but yet every recall is what's messing up and I called there company VW at tourney advocate for the settlement they got for these recalls and my car was included in the settlement for the recall and all the recalls got their money back or a new car and this dealership said it's not their problem I bout it with a warranty but pretty much they got paid for my piece of shot car and just sold it with a warranty I owe 26000 and had the car 3 months and the warranty is only good another 20000 miles I'm concerned about them fraudung people into buying lemons and the safety of people who get these cars

- Clayton, NM, USA

Volkswagen replaced my vehicle steering wheel "clockspring" under a previous safety recall. My car has now recently suffered from a failed steering wheel "clockspring". my drivers side front airbag is now incapacitated, my horn no longer works and my steering wheel controls do not work. This occurred upon my making a full left hand turn, upon making the turn, I heard cracking sounds come from my steering wheel and all of the sudden, I got an airbag error warning light (I still do), my horn did not work (still does not) and my steering wheel controls did not work (still don't). This should be a second recall to cover this issue because the "clockspring" was formally recalled for the exact reasons that I (and apparently a lot of other auto owners) now suffer from and the supposed replaced clockspring is causing the same safety issues. Volkswagen is currently not taking responsibility for installing faulty "clocksprings" or negligent auto design for this issue. A new safety recall for this should be issued

- Cherry Hill, NJ, USA

Clock spring failure after manufacturer recall "fix". vehicle was in motion, making a routine turn when loud clicking sound was noted. Immediate failure of airbags, horn, and all steering wheel controls, including hands-free safety features.

- Newburgh, IN, USA

Takata inflator maybe. In 2015 my vehicle was tboned by another vehicle, to where the impact even caused my car to spin, yet no airbag was deployed, even the police at the scene were wondering why my airbags did not go off... fast forward to yrs later my car reads airbag error.

- Midway City, CA, USA

While driving my 2013 VW Passat, the airbag light came on, on the dashboard and started beeping. When I pulled into my garage, I noticed that the horn no longer worked and none of the steering wheel functions work anymore. I have only 56,718 miles on the car and the VW dealer says it is not covered under a recall and I would have to pay out of pocket for the repair because my warranty deductible is $500. This is a safety issue and VW should be required to repair these airbag issues, not us, the consumer. This is not something we (the consumers) are causing, this is a VW quality issue.

- Saint Charles, MO, USA

The contact owns a 2013 Volkswagen Passat. The contact stated that the horn was inoperable. The vehicle was not diagnosed or repaired. Hilton head Volkswagen (137 auto mall blvd, hardyville, SC) and the manufacturer were notified of the failure. The contact indicated that the failure occurred after the vehicle was serviced per an unknown air bag recall. The failure mileage was 400.

- Bluffton, SC, USA

2014 or 2015 I received a letter that my air bag clock spring recall and another about airbag recall.. I went to dealership and the charger me 1K for the airbag module the said it needed to be replaced and that it was my responsibility.. they informed me.that it had got wet.. I'm not even sure where the module sensor is.. propr to all this I did get an error airbag warning on my car but it went a away I took it to dealership and they never informed me about the airbag module sensor while under warranty. The sensor should not be in a place where I can get it wet.

- Sachse, TX, USA

My vehicle was making a ticking sound when turning, then out of nowhere a error message came up that said error airbag, and the air bag light came on. I looked up to see if it was a recall, since I bought the vehicle used, it is for the clockspring, when I used the VIN search it did not so as an active recall for my vehicle.

- Fort Lee, VA, USA

"takata recall" air bag light is on when I started vehicle up.

- Pittsburgh, PA, USA

Everything on my steering wheel stopped working( buttons, horn, etc.) passenger airbag light is on as well. Does not work when the car is moving or stationary.

- Glendale Heights, IL, USA

Airbag light remains on. Took vehicle to dealership owings mills heritage VW and was informed that driver's side "curtain " air bag is what is causing it. Concerns as to whether it is defective and if it will provide protection if there's an accident. I would think that this is a manufacturing issue.

- Baltimore, MD, USA