10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 12,276 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall
- Gypsum, CO, USA
The contact owns a 2014 Volkswagen Passat. The contact stated that NHTSA campaign number: 16V078000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in the summer of 2016. The dealer stated that the part was not available for repair. The failure mileage was 19,000. VIN tool confirms parts not available.
- Birmingham, AL, USA
Takata recall. My car was impacted by the 2/9/16 recall of takata airbags. We received a notice from VW last March. The dealer has refused to return calls, provide a repair date, offer a loaner car until the repair could be made, they are also refusing to replace or refund fair market value of the car. My teenage daughter is driving a car that could kill her and no one is interested in helping us or providing a solution. After waiting 12 months for any plan of action from VW we are requesting help from the NHTSA.
- Cave Springs, AR, USA
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) for the front passenger side air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Orlando, FL, USA
I have never received a recall notice from the state of Texas or volkswagon concerning the driver takata airbag recall. I discovered the recall by researching online. I called volkswagon of America at 1-800-822-8987. Case # 170074388. They confirmed that the takata airbag recall exists. The took my information. I asked for a remedy. The recall fix is not available. I asked for my other legal remedies considering the recall has been since February 2, 2016. I asked for the airbag to be dismantled at the dealership or to receive a rental car until the remedy is available. A rental/replacement vehicle was denied. I did not ask for a refund as yet. I would like assistance with asserting my legal rights to drive a safe vehicle. The preferred remedy is a rental car until the recall fix is ready or a refund. Basically VW America said good luck- we will contact you when there is a fix.
- Buda, TX, USA
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact was notified of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The dealer stated that the vehicle could not be traded-in. The contact had not experienced a failure.
- Atlanta, GA, USA
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Las Vegas, NV, USA
Takata recall. I received notice of the takata airbag recall in April of 2016, but the dealer says the parts are still not available for fixing the problem.
- San Jose, CA, USA
Takata recall. Was notified by letter dated April 2016 about the recall. As of January 2017, there is still no resolution to this recall.
- Newnan, GA, USA
Takata recall. Apparently my car has had this recall for about a year and it really bothers me that Volkswagen never bothered to notify me. I do not feel comfortable driving this car, especially with my family and I would have replaced this car months ago had I known. I thought they had 60 days to notify us?
- Rochester, NY, USA
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Jamaica, NY, USA
Takata airbag recall status: Recall incomplete. Remedy not yet available
- Boca Raton, FL, USA
The contact owns a 2014 Volkswagen Passat. The contact received a recall notice for the air bags, but the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN and NHTSA campaign number were not available. Updated 03/07/17
- Carlsbad, CA, USA
Takata recall. The contact leased a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tarpon Springs, FL, USA
Takata recall - when will the air bags be replaced? I am driving with recalled, unsafe airbags and there appears to be absolutely no plan for replacing them.
- Venice, CA, USA
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 03/08/17
- Avondale, AZ, USA
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms remedy not yet available.
- Deltona, FL, USA
Takata recall >>>>>> this needs to be taken care of.. safety!!!!!!! it's my everyday car.... and am getting no help from dealer about this!!!!
- Chicago, IL, USA
Takata recall. I have submitted a request to the dealer that I purchased the vehicle from requesting an update for the driver side air bag repair. To date I have not received a reply. The dealer is serramonte Volkswagen, 711 serramonte blvd., colma, ca 94014. I purchased the vehicle new in February 2014 and received safety recall 69M9 in April 2016 from Volkswagen of America, Inc., 3800 hamlin road, auburn hills, mi 48326. I would like to know when I can expect this recall to be addressed.
- Pacifica, CA, USA
- Atlanta, GA, USA