10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
12,604 miles

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« Read the previous 20 complaints

problem #57

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orlando, FL, USA

problem #56

Feb 102016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Pennington, NJ, USA

problem #55

Jul 022016

Passat

  • miles
I was informed by Volkswagen that my car had been listed as a recall for the airbags defect. I was told that there was no fix for the issue at the present but then received a letter saying I was eligible for an upgrade. When I went to the dealership to inquire, they informed me that I was eligible for the upgrade, trade up but would have to make a downpayment. I was told VW could not replace the airbag without having to replace the entire steering wheel, so they were offering the trade up. But they could not do anything for me without me putting more money down.

- Atlanta, GA, USA

problem #54

Apr 022016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Whiteville, NC, USA

problem #53

Aug 042016

Passat

  • 55,000 miles
The contact owns a 2014 Volkswagen Passat. While driving approximately 35 mph, the horn was pressed but failed to operate, in addition to other buttons on the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V483000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 55,000. Updated 10/13/16

- Fort Worth, TX, USA

problem #52

Feb 012016

Passat

  • 30,330 miles
My car has an open recall for the takata air bag situation. It' been open since February it's now August. As I understand it, the airbag apparatus is subject to corrosion in humid warm climates. I live in brevard county Florida, on the coast subject to high humidity and heat. My neighbor has an Acura which is also subject to the recall. Since Acura thinks more of it's clients they made arrangements for a rental car for them until the fix finally came in, in July. Maybe if VW had to do the same they may expedite my repair so my wife and I aren't risking our lives every time we have to drive our VW. Any help is welcomed.

- Rockledg, FL, USA

problem #51

May 012016

Passat

  • miles
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Coral, FL, USA

problem #50

Mar 012016

Passat

  • miles
The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Dearfield, FL, USA

problem #49

Feb 092016

Passat

  • miles
I received the recall notice back to February 9, 2016. However, remedy is still not yet available after almost six months. I am really disappointed about Volkswagen's execution and feel unsafe when driving my car.

- Sunnyvale, CA, USA

problem #48

Jul 292016

Passat

  • miles
Takata recall I received notice concerning a recall on the airbag for my vehicle but when I called VW service several times, I was informed that the replacement part has not been made available. My concern is, if I or my daughter or husband was to get into an accident while driving the car and the airbag deploys, severely injuring or killing my family, instead of the airbag saving them, I'm going to file against VW. Because VW decided to wait and do their own investigation. I'm worried and I will be returning the car if this matter is not resolved immediately

- Austin, TX, USA

problem #47

Apr 182016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Toms River, NJ, USA

problem #46

Apr 272016

Passat 5-cyl

  • miles
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/04/16

- Miami, FL, USA

problem #45

Apr 012016

Passat 4-cyl

  • miles
2014 Volkswagen Passat. Consumer writes in regards to driver airbag recall issues. The consumer stated she has not has use of the vehicle, since April 2016. The consumer referenced recall # 16V078000.

- Parrish, FL, USA

problem #44

Jul 212016

Passat

  • miles
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- West Hills, CA, USA

problem #43

Mar 212016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woodland Hills, CA, USA

problem #42

Jul 112016

Passat

  • miles
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Worminster, PA, USA

problem #41

Apr 152016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

problem #40

Feb 012016

Passat 4-cyl

  • miles
The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number 16V078000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/06/16 updated 09/08/16

- West Hempstead, NY, USA

problem #39

Jun 222016

Passat

  • 18,000 miles
Takata recall my vehicle is on the recall list for the driver side takata air bag recall. Volkswagon never contacted us about it, that we were driving a car with the faulty air bag, volkswagon did instruct their dealers to not sell the 2012-2014 Passats and had them remove them from their lots, but are ok with their customers driving them. I contacted VW, to opt out of my lease early with no penalty, I only have 6 months left on my lease. But they refused it. I am appalled my family's safety is not a concern from this company. Weren't they supposed to notify their customers with a written letter? there is no fix for the problem, I understand that, but they aren't even trying to ease the fears or inform their customers of the potential hazards of driving these vehicles.

- Pittsfield, MA, USA

problem #38

May 272016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

- Bellevue, NE, USA

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