The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Butternut, WI, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Oxnard, CA, USA

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in Hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

- Honolulu, HI, USA

There is an active recall (69E6 - Driver Frontal Airbag Inflator) on my 2014 Volkswagen Passat. About 2 months ago, I scheduled an appointment with my local Volkswagen dealer to get this recall resolved. I was told that the parts were on back order and haven't heard anything for almost 2 months, meaning this is not being resolved in a timely manner and I continue to drive my car with added risk. I have continued to reach out to the dealer to no avail. Today, I then attempted to contact Volkswagen directly and was unable to gather anything of value as they continued to tell me that all I can do is continue to stay in touch with my Volkswagen dealer (conversation has been downloaded). At this point - I have no clue how to proceed and just wish to have my recall repaired so I can drive without extra risk of injury. What component or system failed or malfunctioned, and is it available for inspection upon request" 69E6 - Driver Frontal Airbag Inflator How was your safety or the safety of others put at risk? An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - Safety Recall: 69E6 - Driver Frontal Airbag Inflator Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I was told to wait until the part was available to complete the recall resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No - I received a letter in the mail from Volkswagen of America.

- Ankeny, IA, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Powder Springs, GA, USA

Airbag has not been replace. Recall details below from NTSB website. Dealership Morgan VW of North Tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact VW, VW advises contact Dealer! Appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 Manufacturer Recall Number69E6 NHTSA Recall Number24V834 Recall StatusRecall Incomplete Summary The drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

- Lutz , FL, USA

Volkswagen said id be on a very long waiting list for a new air bag

- Easley, SC, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Saint Paul, MN, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Clarita, CA, USA

Leak from water pump area and airbag

- Helotes , TX, USA

The contact owns a 2014 Volkswagen Passat. The contact observed that the air bag warning light was illuminated when the vehicle was started. The contact researched online and concluded that the warning light illumination experienced was possibly related to the failure articulated in NHTSA Campaign Number: 24V464000 (Air Bags). The contact called a dealer to explain the symptoms and the dealer advised that the VIN was not included in NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle had not experienced the air bag failure, and the contact expressed concerns that the VIN was not included in the recall. The vehicle manufacturer was not made aware of this issue.

- Weaverville, NC, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Williams, OR, USA

The contact owns a 2014 Volkswagen Passat. The contact stated that while stopped at a yield sign, the contact was rear-ended by another vehicle. The contact stated that the air bags partially deployed upon impact which resulted in the contact hitting her head on the steering wheel. The contact later went to the hospital where she was treated for whiplash and a concussion. A police report was filed. Due to the failure, the contact could not use any of the electrical features on the steering wheel. The vehicle was taken to an independent mechanic where the contact was informed that her air bag failure was linked to NHTSA Campaign Number: 24V834000(Air Bags); however, once the recall was serviced, the contact was informed that the recall was related to the air bag inflator, not the actual air bag. The vehicle had yet to be repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Atlanta, GA, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Baldwin, NY, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had advised the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Lauderdale, FL, USA

Employee name antoanete refused to assist in recall repair and loaner vehicle I asked for manager, new manager Andrew wasn-??t even available I was promised a call back it didn-??t happened. I made 5 calls and antoanete doesn-??t help customers she doesn-??t know anything and manager not available each time My issue is not resolved

- Fort Lauderdale, FL, USA

The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 VW Passats

- Fairhope, AL, USA

My clockspring is broken. I called the dealership to see if the Warranty was done or if there was a recall, they said it was done. I don-??t understand how it could have possibly been done when clockspring are not commonly broken. I am very upset I will be having to pay out of pocket for this.

- Amsterdam , NY, USA

The airbag light came on and shortly thereafter the steering wheel buttons stop working, the steering was stiff and harder to turn and ultimately the horn stop working. I feel driving a vehicle with a broken clock spring is extremely dangerous and is a safety issue.

- Miami, FL, USA

While driving the vehicle and making a slow speed turn into a drive way, the wires in the clock spring portion of the Driver airbag were severed mechanism. This has caused the car to no longer have airbags on the Driver side of the car. Volkswagon has recalled some of the car in this model year, but they continue to say my vehicle is not affected. When this happened, I had less than 90,000 miles on the car. I am unable to fix this defect because of the cost and honestly, I shouldn't have to as Volkswagon knows it's an issue and has made recalls of their cars, but they don't include my model year. This is wrong, as the issues I am having are the EXACT SAME AS THE CURRENT RECALL. The recall needs to be expanded to more cars in the 2014 model year. There is no way debris should be able to enter the clock spring area and sever the lines with normal use. This puts my safety at risk because if I am in an accident, I do not have airbag protection. I have not taken the car to a dealer as I cannot afford to, the vehicle has not been inspected, but if that would help, I can get it inspected, and there were no lights, lamps or messages that warned of any problems with my airbag system until the wires broke.

- South Bend, IN, USA