10.0

really awful
Crashes / Fires:
27 / 1
Injuries / Deaths:
28 / 0
Average Mileage:
61,468 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #23

Apr 142014

Impala

  • 41,253 miles
TL-the contact owns a 2009 Chevrolet Impala. The contact stated that the passenger air bag light illuminated that the air bag was off when a passenger was in the front seat. The vehicle was taken to the dealer who indicated that the air bag control module needed to be replaced to repair the vehicle. The vehicle has not been repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 41,253.

- Saint Peters, MO, USA

problem #22

Apr 232014

Impala 6-cyl

  • 46,000 miles
When I make a right or left turn my service airbag light comes on.. when I get in the car to start it up its a loud tapping noise.

- Hattiesburg, MS, USA

problem #21

Nov 012013

Impala

  • 60,000 miles
Air bag warning light on. Dealer says the seat belt needs to be replaced due to a bad sensor in it. I was told they see this problem a lot on this model. I have also been told the bags won't deploy in an accident unless this is fixed. I simply cannot afford it and the car is out of warranty.

- Jacksonville, FL, USA

problem #20

Feb 122014

Impala 6-cyl

  • 135,000 miles
Air bag light appears on dash. Told it was a weight sensor in passenger seat. Very expensive to fix. Also have another Chevy same thing is happening.

- Miller Place, NY, USA

problem #19

Oct 122013

Impala 6-cyl

  • 62,963 miles
I have had numerous problems with my 2009 Impala. From the very beginning with only 100+ miles on it and the problems continue today. The dash will say reduced engine power and as I was going down the road at 55 miles an hour my car just shut off. I was able to get it to the side of the road and just sat there wondering what was going on. It wouldn't do anything, it was just completely off. I was about to call for aaa and tried one more time and it started. This happened again in November of 2013 as well and I was going 45 on a country rd. Again I was able to pull to the side and sat there and waited again. When this happens the car will do nothing. I have problems with my traction control, making a strange grinding type noise and bogs the car down from moving when I am trying to accelerate from a stop or trying to turn either left or right. I have had problems with my air bag lights coming on and telling me to service my air bags. It comes on and goes off and comes on and goes off. The dash light will come on and tell me to shut engine off now for low oil pressure, this has happened for 4 years, the car is 5 years old. This car was never a good car from the very day it came off the lot.

- New Castle, PA, USA

problem #18

Feb 092014

Impala 6-cyl

  • 72,370 miles
Stopped at the top of a snow covered hill. Put the transmission in 2nd gear and proceeded down the hill. The vehicle got up to about 15 mph then lost all power; engine quit, no brakes, and the steering wheel locked in place. Because the brakes were not working the vehicle gained significant speed going downhill. Not being able to steer the vehicle because the steering wheel was locked it went off the road and hit a tree. Upon impact the air bags did not deploy. As a result the driver and passenger were seriously injured. The consumer stated after owning the vehicle for a few months, the vehicle began to loose power and several messages appeared on the dashboard. All the power shut off and the consumer had to aaa to have the vehicle towed to where she purchased it. An inspection revealed the throttle body needed to be replaced. Updated 07/10/14

- North East., PA, USA

problem #17

May 152013

Impala

  • 45,000 miles
I am having similar issues as everyone else, when driving on the freeway, I was going about 70 mph and than my service traction control light came on followed by engine power reduced with the mil light, the car speed immediately decreased to about 50 mph, no accident occurred, pulled over and let it sit for awhile than restarted it. It is intermittent and occurs randomly. It is safety concern as this can cause an accident. The air bag light also comes off and on, I had taken to Chevy dealer and was advised the air bag sensor needed to be replaced, was about $500 in work, and it was not covered under my extended warranty. I am not able to afford the repair so I am driving in a vehicle where if their is an accident, the air bags will not deploy.

- Sterling Heights, MI, USA

problem #16

Aug 292013

Impala 6-cyl

  • 95,000 miles
2009 Chevy Impala 3.5L FFV - my "passenger airbag" light has been coming on intermittently since early spring 2013. In August 2013, my "brake" light suddenly came on while driving. There didn't appear to be any handling issues. Both the regular brakes & parking brake worked normally the brake fluid level was full. For a few months the "brake" light would come on sporadically & alarm while driving, all without any changes in driving or braking ability. Around September 2013, the "traction control" & "check engine" lights came on. Again, there did not seem to be any issue with handling. These lights also came on & off randomly & they were seldom all on simultaneously. Occasionally, the warning panel also says, "engine power reduced" & acceleration & power are diminished. There's also been a "low pressure left rear tire." The left front tire was found to be low, but the rear tire was ok. Tonight, the "check engine" & "traction control" lights came on & the display said "engine power reduced." Suddenly, it said, "starting disabled service throttle" & my car essentially lost all power. The steering also locked up. It was very difficult to pull off of the road. I restarted the car after about 1 minute, & the "traction control" light was no longer on, but the "check engine" light was. I was able to drive again, without difficulty.

- Flintstone, GA, USA

problem #15

Jan 012009

Impala

  • 40,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure as the air bag sensor needing to be recalibrated. The manufacturer was made aware of the failure. The contact also stated that the driver's side seat belt buckle failed to secure into the belt clip. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 117,000.

- Tampa , FL, USA

problem #14

Jul 102013

Impala 6-cyl

  • 37,000 miles
The airbag needs servicing light comes on as soon as I start the engine and the seatbelt light for the passenger seat goes on even if there is noone in the seat and it stays on when there is a passenger. The car was never in an accident or any kind of collision. This is just going to be another unnecessary expense.

- Henderson, CO, USA

problem #13

Jun 012013

Impala 8-cyl

  • 88,000 miles
My Impala has a very bad electrical problem. My air bag light has been on and the manual said it can deflate at any given time. My wipers half the time don't want to come on or work. My horn and alarm sometimes works and sometimes doesn't. the car shakes really bad when I drive it, especially the steering wheel. It also burns oil like crazy.I trust my 99' Chevy Suburban over my brand new 09' Impala. It is the most dangerous car I have ever had and I wish I never would have bought it. It definitely has triple the amount of problems then my 99' Suburban had.

- Indianapolis , IN, USA

problem #12

Jun 102013

Impala

  • 35,600 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer, who advised that the air bag wiring that was under the front seat would require replacing. He contact stated that the same failure had occurred one year prior to the recent failure. The vehicle was not repaired. The VIN was not available. The failure and current mileages were 35,600.

- San Diego, CA, USA

problem #11

Apr 272013

Impala 6-cyl

  • 32,442 miles
3rd trip to the dealer for service air bag light.

- Endwell, NY, USA

problem #10

Apr 272013

Impala 6-cyl

  • 32,442 miles
Air bag light indicated needs service. 3rd visit to dealer for same repair problem.

- Endwell , NY, USA

problem #9

Nov 202012

Impala 6-cyl

  • 65,650 miles
The city are working on the road and the pavement had a big dip in it and the car bottom out, and than the air bag lite came on and says its the passage side. I took it to a Chevy service center for repairs and they said the pps module went bad, the dealer said no recall on it.I think this is not safe or fair.cost to fix $848.

- Lancaster, CA, USA

problem #8

Sep 212012

Impala

  • 60,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the service air bag warning light illuminated momentarily. The vehicle was not taken to dealer or a repair shop for diagnostic testing. The contact referenced NHTSA campaign id number: 08V517000 (air bags:frontal) and contacted the manufacturer who advised that the VIN was not included in the recall. The approximate failure and current mileage was 60,000.

- Los Angeles, CA, USA

problem #7

Mar 012012

Impala

  • miles
Both my husband and myself have 2009 Impala. They both have issues with the airbag lights coming on and off. Has anyone else experienced problems?

- Calabash, NC, USA

problem #6

May 012012

Impala

  • miles
Car stalled on the interstate. Merged car to break down lane without being hit. Traction control light illuminated. Car would not restart for about 20 minutes. Car then restarted and warning light was off. Previous electrical issues with this vehicle including rear windows that will not roll down and defective air bag sensor.

- So. Strafford, VT, USA

problem #5

Oct 142011

Impala 6-cyl

  • 40,000 miles
The air bag light illuminated. We took the vehicle to GMC -Buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. They said the car had been in for the recall id # 89931 and had been checked. We did not own the vehicle at that time. We bought the vehicle on 8/ 31/11 from a different dealership. We had owned the vehicle only 6 weeks when the problem arose. We don't know if problem was ever solved or if the trouble was just cleared. The light was off when we left the dealership this time. We believe if problem was properly repaired on the recall there would not be a problem at this time. This dealer (young- Buick GMC) of owosso, mi said the cost of the repair is $190.79. We don't think that we should have to pay for this repair because it was a recall and the problem still exist. Evidently the problem still exists it must of not been fixed properly.

- Corunna, MI, USA

problem #4

May 192011

Impala

  • 39,838 miles
Service air bag light has come on multiple times. Taken into dealer each time, which found the following codes, B001A, B0014, B0020. Dealer found and repaired the following, cpa connector to not be properly installed - R&R connector and installed properly, cpa connector under seat to be out of place - R&R connector and properly installed, found loose cpa connector on pass side seat belt pretensioner - R&R connector and add dielectric, reinstall connector and cpa properly, found program update for related complaint, performed program update on SDM and reset. When speaking to service manager, he said that there maybe a corrosion issue with the connectors within the air bag wiring system.

- Troy, MI, USA

Read the next 3 complaints »