10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,142 miles

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« Read the previous 20 complaints

problem #223

Jul 312014

Escape

  • 47,000 miles
On July 31st, my car was at a stop light, a minute after I pressed on the gas pedal, my car stalled (a light wrench on the dashboard appeared) -it would move maybe 1 mph but I was unable to accelerate on the gas pedal. After a moment, the vehicle was shaking...I turned off the vehicle and turned it back on, everything was fine, the light wrench disappeared. After 45 minutes later, on the road, the same thing happened again and I had to move to the shoulder to prevent any accidents from happening. Made an appointment with carmax less than a week later (because that is where I purchased the car, had it for a year). I was advised to come back if the same incident occurred because nothing happened since July 31st and they didn't want me to waste my money if they did not see anything. Since that appointment, the same incident happened numerous times during the week of August 3rd-9th. On Aug 16th, the wrench light appeared along with the engine light, went to my local mechanic and he mentioned that the throttle body needed to be replaced. It was confirmed today (Aug. 18th) when I went to an unscheduled appointment at carmax (even on my way there, the lights came back on) that the throttle body needed to be replaced.

- Severn, MD, USA

problem #222

Aug 072014

Escape 6-cyl

  • 67,000 miles
Check engine light came on as with the drive train light. Had computer read. Showing a P2119 code/throttle actuator control. Note: Vehicle was in Ford dealer on 24 July 2014 due to recall issued on PCM.

- Vancouver, WA, USA

problem #221

Jul 272014

Escape

  • 89,000 miles
Throttle stopped working and service light came on. Coasted to the side of the road, shut it off and started it up again. It worked for several miles before happening again. Next day it happened several more times on the way to the dealer. The dealer changed the throttle position sensor at no charge. The first set of incidents happened with my 7 month old in the car, so it was scary and dangerous. It is my understanding that Ford is aware of the problem with this year/model.

- Manassas, VA, USA

problem #220

Aug 132013

Escape

  • 52,000 miles
Vct solenoids and cam sensors are faulty. The vehicle stalls randomly, engine lags and exibits poor fuel mpg. The problem occured just out of warranty and upon research; I have discovered this issue is very vast with 2009-2011 Ford Escapes, Mercury mariners, 2010-2011 Ford Fusion and Mercury Milan vehicles equipped with the 3.0L engine and built on or before 3-1-2011. My 2009 Ford Escape and many others vehicles should be recalled at no cost out of warranty.

- Byron, GA, USA

problem #219

Jun 142014

Escape

  • 39,000 miles
The vehicle suddenly lost engine power, came nearly to a stop but continued to jump forward until I turned it off. I have been told the problem is the throttle body.

- Nashville, TN, USA

problem #218

Jun 112014

Escape 6-cyl

  • 53,000 miles
Driving when suddenly check engine light flashed, battery light, and oil light all blinked after which engine was running but unable to accelerate. Was able to pull off to side of road placed in park again tried to rev engine nothing happened. Turned car off then turned back on and car ran as usual check engine light remains on taking to dealership tomorrow.

- Columbia, MO, USA

problem #217

Jun 062014

Escape 4-cyl

  • 101,040 miles
Going to left turn lane. No response from accelerator. Engine still running. Switched of, then switched back on.car running again. Got home, it switched of again.then same as 1st time.

- Huntsville, AL, USA

problem #216

Aug 202013

Escape 6-cyl

  • 120,000 miles
1st time driving down street wrench light came on, truck lost power. Had truck towed through research new it was throttle body. Two days later truck started, while driving on highway wrench light came on lost power again.truck stopped working in a construction zone. Took truck directly to Ford service. They were closed. They looked at truck next day. I had a complete tune up at a different repair shop at $100,000. Had all fluids changed and spark plugs. Ford service called, and told me it needed all that done, that it was not throttle body. After I told them I already had all that done, they stuttered and said they would call me back. They called back said it probably was throttle body and gave me a large estimate. I chose to pick up truck. Paid $128. Received letter you wrote about from Ford regarding throttle body. Called Ford. They said they will only replace it if the code shows up when I bring it in, if it doesn't I will have to pay out of pocket. I am upset because I already brought it in with that exact problem. Please advise what I should do now. Thank you.

- Seville, OH, USA

problem #215

Apr 242014

Escape 6-cyl

  • 67,000 miles
Ford claims they have a customer satisfaction program (13N03) to address problems with the engine throttle body and that customers who come into dealerships will be able to have the powertrain control module software reprogrammed to protect the throttle body. The problem is- Ford will not honor this program unless the error shows on their diagnosis computer. I had this exact problem happen to me and the error did not show up on the Ford diagnosis computer so Ford will not fix this problem on my vehicle. As I was pulling out of a driveway and started to accelerate, my 2009 Ford Escape just completely lost all acceleration. The wrench light came on the dashboard, indicating an error. I could not get the car to drive above 2 - 3 mph. I took the car into the Ford dealership the next day, but their computer diagnosis machine did not show the problem. I was told that since I had powered off my car after the error occurred, the error was cleared from memory and would not show up on the computer diagnosis machine. If the computer did not show that my vehicle had that error, Ford would not fix the throttle body. Who can drive a car 20 miles to the nearest Ford dealership when the car can only go 2 - 3 mph"??. this is a major safety issue! I am very concerned that this will happen to me again when I am on a busy highway with my family in the car! what if this happens when I am driving on an interstate and I am unable to safely get off the road? since this has already happened to me, I know that my vehicle has this problem and it is only a matter of time before it happens again. How many people will have to be killed before something is done about this major safety issue???"

- Paulding, OH, USA

problem #214

Apr 232014

Escape 6-cyl

  • 123,250 miles
For the past 2 months my 2009 Ford Escape XLT has been jumping and shifting roughly, I thought it was transmission related despite that I flushed my transmission a little over 1 year ago. On 04/24/14 I was driving 60 mph cruise control on the highway and the cruise control cut off and my 2009 Ford Escape XLT began to lose speed, I notice when the 18-wheeler behind me was approaching my bumper rapidly, nearly rear ended me - had to coast 2 lanes over to get to on coming exit to avoid rear ending due to heavy traffic. My SUV would not re-start until the throttle control/powertrain light cut off however the engine light remains on. I had to coast lanes of a busy highway with 8 am traffic to the exit ramp and stopped in the middle of the street and was stranded until my SUV started again.

- Houston, TX, USA

problem #213

Mar 072014

Escape 6-cyl

  • 79,000 miles
Transmission solenoid wore out valve body in transmission and leaky seal. Both are a known problem for Ford and they have issued a tsb to their dealers on this issue but have not recalled the vehicle. I had to pay $2374 to fix this known issue. See links below: www.automd.com/tsb/bulletin_B275253/ www.automd.com/tsb/bulletin_B313101/

- Greentown, IN, USA

problem #212

Apr 072014

Escape 6-cyl

  • 68,306 miles
Slowing down to turn right on adjacent street, the Ford Escape stalled and power loss ensued shortly there after.

- Manitowoc, WI, USA

problem #211

Nov 282013

Escape 6-cyl

  • 42,000 miles
I was on hov lane on lie driving to my parents. As I was coming off to reg lane, my engine stalled. Fortunately, the other car was far away able to stop. I changed gear into park and restarted the car.

- Flushing, NY, USA

problem #210

Mar 062013

Escape 4-cyl

  • 45,547 miles
Driving down the road at approximately 45 mph and truck had a momentary loss of power, like it was not getting fuel. Did not stall and we continued down the road. It happens at various speeds and sometimes once and other times multiple times. Gear and speed do not appear to be a factor. On two of the worst cases the power train / throttle control "wrench" light was illuminated, but of course after turning off vehicle and starting it back up and driving to dealership, the light was off and the truck ran fine. Nothing was found the first time it was taken in. The second time I pressed them about it and they came back with over $975 worth of needed replacement parts (throttle body, mass air flow sensor, fuel injector flush and spark plug replacement @ 56,000 miles.

- Bettendorf, IA, USA

problem #209

Mar 042014

Escape

  • 40,000 miles
We had noticed that the transmission had started slipping and gradually got worse. We checked the trans fluid and it was very low. Come to find out we had been losing fluid and didn't know the problem so we took it to our mechanic because we bought it used from patterson in mt. Airy and the warranty had expired. Our mechanic found that the seal had blown so he put a new axle in also because there was wear on it. Well....we have driven it a total of 2 weeks and the very same thing has happened so it is back to the repair shop again. After investigating this I am finding that other people are having the very same problem and it is very frustrating and getting very expensive. Right now I would not recommend this vehicle to anyone. Oh, and by the way, my mechanic said that this car had this same repair done on it before we purchased it!!!!! looking at my options right now because I can't afford to keep taking this to the shop. My fear is that we are going down the road with our grandbabies and this car stops and we are stranded. And also if it overheats because of no fluid...could fire be an issue??

- Elkin, NC, USA

problem #208

Aug 122009

Escape 4-cyl

  • 650 miles
Car slowed then accelerated to over 100mph. Took it to dealer, told me there was nothing wrong. Happened again pulling into my driveway at 5mph, sudden acceleration, and stopped with a bump to my garage door. Took it to dealer, told nothing wrong and nothing they could do. Now I find out there is a transmission linkage problem with this car and I believe has a recall. Dealer wants $100 to look at it. If the part being recalled is fine, they keep the $100, if not they deduct it from my bill or refund it to me. While under warranty nothing could be done, according to them. This has occurred on several more occasions, including the slowing up of the vehicle. You push the pedal down and you lose power, then suddenly it kicks in and you're off and running at high speeds, with the pedal stuck to the floor. I've turned the ignition off to stop and thrown it into neutral and watched the engine tach very high before turning it off (into accessories so I still have brakes and steering) to prevent damage to the engine. Contacted Ford customer service and they informed me the dealer has the right to charge me the fee but urged me to go to dealer and pay. If the linkage is on recall then why do I have to pay a fee up front? they claim I should get a refund if it is the linkage, but I've been having problems with it since I bought the car. No warning lights, check engine or anything came on. I now have the car up for sale and I am passing this problem onto the next buyer. The dealer has been urging me to have transmission flushes since the warranty expired at 36K miles.

- Myrtle Beach, SC, USA

problem #207

Apr 112012

Escape

  • 61,000 miles
While driving the vehicle I suddenly lost power and wrench and engine light came on. I was able to turn the car back on after a complete stop. Car was taken immediately to Ford and they said nothing wrong with it and if it happens again bring it in. After multiple times on city streets and interstates which I feared for my life, the car would have no power and the engine would not accelerate when I would step on gas. Had to shut the engine off and restart to make anything work. After that I took it to Ford again and this time they replaced throttle body-air intake which they said there were other vehicles with similar issues. I had to pay out of pocket due to out of warranty but they surely know there is a defect there in the throttle bottle and certainly an endangerment to those driving the vehicle and to those around them.

- Houston, TX, USA

problem #206

Feb 032014

Escape 6-cyl

  • 85,420 miles
Vehicle loses power when accelerating from a stop. Additionally, while traveling at a steady speed (usually between 30-45 mph) the vehicle power fluctuates between surging and losing power. The vehicle has stalled when coming to a stop because of this fluctuation. Also, the transmission shifts irregularly. The rpms rev excessively high, then the transmission jerks the vehicle when shifting. This happens the most between first, second, and third gear. The dealership stated there is a malfunction in the variable timing of the engine. They want to open the engine to try and find the problem without knowing what they are looking for. This issue started when the vehicle was purchased with 44,000 miles. They dealership did not have any appointments available until the vehicle exceeded 60,000 miles due to conflict of schedule and long commute times. Then they refused to honor the warranty. The vehicle has been to the dealership several times in the last couple years with no resolution to the transmission problems. I have almost been in several accidents from the vehicle stalling or losing power when accelerating.

- Tomah, WI, USA

problem #205

Feb 032014

Escape

  • miles
2009 Ford Escape. Consumer writes in regards to transmission problems. The consumer stated when he took the vehicle to the dealer, for a regularly scheduled oil change, he was shocked to hear he needed brake pads and rotors. A week later, the vehicle had to be towed to the repair, to have the transmission replaced at a cost of $3,400.

- Glenwood, NJ, USA

problem #204

Oct 112011

Escape 6-cyl

  • miles
While driving during both incidents the vehicle lost all power steering, stalled, and engine started missing. Tuned vehicle off then tried to restart and wouldn't click, continued missing. Rpms would rise without any movement. Turn vehicle off again to restart and it started correctly. While always driving the vehicle it will jolt while moving as if the transmission wasn't catching gears.

- Killeen, TX, USA

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