10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 21,282 miles
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« Read the previous 20 complaints
It's been years since Ford told us about the recall, and they still don't have parts available to fix it. They also won't get a rental car for us when they acknowledge that it's dangerous and that we should 'leave our car sitting' until it's fixed. How can someone leave their car sitting for years?? Ford should be required to start actually fixing these cars.
- Peachtree City, GA, USA
The contact owns a 2009 Ford Fusion. The contact took the vehicle to anderson Ford (2500 wildcat dr, Lincoln, ne) to be repaired per NHTSA campaign number: 18V046000 (air bags). The dealer replaced the air bag inflator. After the contact retrieved the vehicle, she discovered that the upper left corner of the passenger side dashboard, which housed the air bag module, was not completely secured. The vehicle was taken back to the dealer who indicated that the air bag module was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred approximately three weeks later. The manufacturer was not notified of the failures. The failure mileage was 153,432.
- Lincoln, NE, USA
Takata recall. Why is it taking so long to fix my car?
- Ashland, OH, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). Tropical Ford (9900 S orange blossom trail, orlando, fl 32837, 407-851-3800) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Semi, FL, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer (rivertown Ford, 1680 whittlesey rd, columbus, ga 31904, 706-653-7420) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified and informed the contact to get a rental vehicle from the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Columbus, GA, USA
Takata recall. The passenger side airbag cover is half lifted up and is extremely dangerous. Could inflate at any time. No remedy yet and I'm extremely concerned this will inflate while we are driving in the car.
- Allen Park, MI, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V348000 (air bags). All star Ford Lincoln (17742 airline hwy, prairieville, la 70769, 225-490-7645) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Plaquemine, LA, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (hub city Ford, 2909 nw evangeline trwy, lafayette, la 70507, (877) 372-9392) where the contact was placed on a waiting list and informed that the parts were not available. The vehicle was not diagnosed or repaired. The contact called courtesy Ford (2022 rees St #T, breaux bridge, la 70517, (888) 471-3017) and was added to their waiting list as well. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: Cas15628617. The contact was referred to Ford customer service at 866-436-7332. The failure mileage was unknown. Parts distribution disconnect.
- Saint Martinville, LA, USA
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called delacy Ford at (716) 668-1200 (located at 3061 transit rd, elma, NY 14059) and was informed that parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Lancaster, NY, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the recall repair were not available. The dealer (Ford of englewood Inc, 40 van nostrand ave, englewood, NJ 07631, 201-569-6500) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was contacted and provided a case number. The manufacturer stated that they would call the contact back, but they did not. The contact had not experienced a failure. VIN tool confirms parts not available.
- Yonkers, NY, USA
Ford identified this recall over a year ago, and there is still no remedy available. They have issued me a rental car, which I have had for 3 months now. I want my Fusion to be repaired so I can drive it. This is unacceptable.
- Clinton, UT, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Warren midtown motors (located at 1995 market St, Warren, pa 16365, (814) 723-5400) confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Jameestown, NY, USA
Takata recall it's been over a year since I got the recall notice and the issue has not been resolved yet. I feel like this should have been resolved by now and they still don't even know when they will have parts to fix
- Jefferson City, MO, USA
Takata airbag recall
- Granada Hills, CA, USA
Just now learned of recall on airbag. My car has been locking me in it. Tge electrical parts for the locks and windows is acting up. I have been locked in my car 2 times. I am worried if I get in an accident I will be trapped. This happens while car is on or off.
- Winslow, AR, USA
Takata recall: I have received 3 notices for this recall but each time it says part is not available at this time. Not only do I have to worry about my car being unsafe due to this recall I have learned this model is also having problems with brakes freezing up which has happened to me several times in the last 4 years. There is no recall on brake issues but I know there has been hundreds of complaints about this issue as well
- Kansas City, MO, USA
Takata recall
- La Mesa, CA, USA
Takata recall. Been waiting for the recall on the passenger airbag and Ford just says they are waiting for the parts from the company. This has been going on too long and needs to be fixed.
- Kapolei, HI, USA
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crossroads Ford of cary at (877) 830-1251 (located at 2333 walnut St, cary, nc 27518) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Holly Springs, NC, USA
- Collageville, PA, USA