10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
18,665 miles

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« Read the previous 20 complaints

problem #175

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bill cole Ford Lincoln at (606) 329-2120 (2119 greenup ave, ashland, ky 41101) and glockner South point Ford at (740) 894-3673 (155 co rd 406, South point, oh 45680) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The air bag warning indicator illuminated, indicating to remove objects near the passenger seat. The contact also stated that the glue that held the dashboard together was separated. The failure mileage was unknown. VIN tool confirms parts not available.

- Flatwoods, KY, USA

problem #174

Mar 012016

Fusion

  • miles
Takata recall. I have been trying for nearly 2 years for Ford to resolve this inflator issue. I've been told multiple times the parts are not yet available. I understand this is a very large recall, but 2 years is unreasonable. I need this repaired as soon as possible.

- Fairland, IN, USA

problem #173

Jun 012017

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was recieved in June of 2017. After calling the local dealer (causeway Ford in manahawkin, NJ, 609-597-0033), the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for part availability could be given. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Manahawkin, NJ, USA

problem #172

Mar 102017

Fusion

  • miles
I was contacted by mail to tell me there was a recall on my air bag in March 2017. The letter stated there is a chance of metal shards deploying with the airbag. I have children that ride in my vehicle everyday. If this could be solved in a timely manor that would be great!

- Council Grove, KS, USA

problem #171

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (covington Ford, 9101 martin luther king junior ave, covington, ga 30014) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Covington, GA, USA

problem #170

Aug 112015

Fusion

  • miles
The contact owns a 2009 Ford Fusion. The contact was involved in two incidents where the air bags failed to deploy. There were no warning indicators illuminated. While driving approximately 30 mph, the contact had to turn the vehicle to the right to avoid another vehicle that ran a stop sign. The vehicle sustained damages to the front driver side. The driver sustained back injuries and the front seat passenger sustained head injuries that required medical attention. A police report was filed. The vehicle was taken to schoepp motors (3440 tribeca dr, middleton, wi 53562 (608) 255-7003) for repairs, but was not diagnosed for the air bag failure. During the second incident, while driving 55 mph, the contact noticed a deer standing on the side of the road. The contact slowed down, but the deer charged and collided with the front driver side of the vehicle. The driver sustained back injuries that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic who stated that the vehicle was missing air bags. The manufacturer was not made aware of the failures. The failure mileage was unknown.

- Adams, WI, USA

problem #169

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gullo Ford of conroe (925 interstate 45 S, conroe, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Conroe, TX, USA

problem #168

Mar 032017

Fusion

  • miles
Ford does not have replacements and air bag is partially coming out of passenger side dash.

- Odessa, MO, USA

problem #167

Jul 112016

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (roberts motors, 4350 N alby St, alton, il 62002, (855) 999-5497) did not give a specific date for when the part would become available, stated months ago that the contact would need to wait to receive a second letter. The manufacturer was contacted and could not provide a reasonable date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Alton, IL, USA

problem #166

Jun 062017

Fusion

  • miles
My passenger airbag is coming out of the case. I have been calling toms Ford in hazlet for months and they just keep telling me there are no parts.

- Parlin, NJ, USA

problem #165

Jun 012016

Fusion

  • miles
Takata recall we have been informed of this dangerous airbag recall in effect since 2016 and have been told that the part to repair this is not yet available.

- Mckinney, TX, USA

problem #164

Dec 012016

Fusion

  • miles
Failure of Ford Motor Company to obtain replacement and remedy the defective airbag in a timely manner.

- Rolla, MO, USA

problem #163

Mar 012017

Fusion

  • miles
I was given back in March 2017 a paper stating my airbags on my 2009 Ford Fusion were defected. Months later in approximately October 2017 I received a post card stating tk holdings Inc is filling bankruptcy, who made my cars airbags. The post card also stated ""if your vehicle contains a defective or potentially defective airbag inflator and is under recall, contact your nearest dealership immediately to schedule a free repair". when I called the Ford dealer this December stated they would fix it when they get the parts in. I have been told this since I first called back in March too. It is a huge safety risk to be driving my car, if the airbags do not work properly. This needs fixed as soon as possible, but Ford is not helping at all and will not replace these in a timely manner. This is unacceptable and a safety risk.

- Fremont, OH, USA

problem #162

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called pundmann Ford at (636) 946-6611 (2727 w clay St, St charles, mo 63301) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- St Charles, MO, USA

problem #161

May 282016

Fusion

  • miles
Takata recall... my daughter went to pittsburgh to attend school and uses our Ford Fusion. Well over a year ago, she received a recall on the airbag. She is afraid of driving in this death-trap with friends but Ford - after more than a year -- still won't give her a date for the repair. The whole family is scared for her. I had a GM product that had the same problem and they were able to make the fix several months ago. Can you help her get the proper fix in pittsburgh before she and her friends are seriously hurt or killed in this Ford vehicle? Ford keeps dragging its feet and does not seem to care. Please help! I look forward to hearing from you. Much thanks, edward sigall (kinged1@aol.com)

- West Palm Beach, FL, USA

problem #160

Dec 132017

Fusion

  • 80,000 miles
Takata recall my recall was activated nearly one year ago and I have yet to be contacted for a remedy to the issue. This is a life and death safety issue and the problem needs to be fixed by the company/local dealerships asap.

- Toledo, OH, USA

problem #159

Dec 122017

Fusion

  • 85,000 miles
Takata recall - I received a notice July 2016 about the recall and there is still no remedy. I don't fee safe with a passenger in the front seat as the area around the airbag is wharped and not secure. The airbagrecall.com site says shrapnel can be sprayed instead of the airbag deploying during an accident. This is not safe for passengers. The vehicle has not been in an accident where the airbag has deployed, but I am scared what will happen to passengers in the car if shrapnel is sprayed.

- San Diego, CA, USA

problem #158

Dec 112017

Fusion

  • miles
Takata recall - no remedy has been completed. Dealer said they have heard no direction from Ford

- Raleigh, NC, USA

problem #157

Dec 112017

Fusion

  • miles
Takata recall - our local dealer : mckie Ford Lincoln, Inc. 2010 East mall drive, rapid city (605) 348-1400 have been told that parts are not available; we are to be contacted by Ford when parts are available and we can schedule an appointment. This has been their answer for quite some time. I would think that Ford would have this issue resolved asap.

- Hot Springs, SD, USA

problem #156

Dec 112017

Fusion

  • miles
Takata recall. Ford will not make an appointment to get my airbags replaced. Honda replaced mine over a year ago! Ford needs to be forced to replace mine now. My life is at risk!

- Ashburn, VA, USA

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