10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 39,166 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Lancaster, CA, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Patterson, CA, USA
Hello my name is [xxx] and I a single mother of two small children. I have been the owner of a Dodge Journey for a little over a year and I have already received two recalls on my vehicle. With these risks come serious consequences and I do not feel safe driving my children in this vehicle. I have contacted the dealership and they told me they are unable to provide me with a loaner vehicle. At this time I am highly upset because basically I have to play russian roulette with mine and my children's live every time I drive my only mode of transportation. I do not think it is appropriate for a company to knowingly allow anyone especially children to drive around in a defective vehicle that can at any given moment cause serious injury or even death without providing an alternative until the problem can be fixed. I am very upset and am considering looking into getting a lawyer to defend my rights as a consumer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Detroit, MI, USA
The contact owns a 2014 Dodge Journey. While driving at various speeds downhill and depressing the brake pedal, the ABS warning indicator illuminated. The contact also stated that the vehicle would hydroplane in the rain. The contact stated that the vehicle exhibited decreased stopping power due to the braking failure. The contact also complained of a loud abnormal humming noise coming from the engine when the vehicle was started. The vehicle was taken to an independent mechanic for diagnostic testing, but the failure could not be duplicated. The vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Fairfield, CA, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure.
- Fort Worth, TX, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vancouver, WA, USA
The contact owns a 2014 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- New Bern, NC, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Austin, TX, USA
The contact owns a 2014 Dodge Journey. While driving at 45 mph, the vehicle hesitated to accelerate. The contact depressed the accelerator pedal twice and the vehicle was able to accelerate. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 14,207.
- Chicago, IL, USA
The contact owns a 2014 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Abilene, TX, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Las Vegas, NV, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
- Hernando, FL, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Hemet, CA, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling). The part was not available within a reasonable timeframe to schedule the recall repair for several months. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
- Austin, TX, USA
The vehicle is unsafe due to the lack of power when climbing hills with anymore than 3 persons. It is a 7 person vehicle. It is also sluggish when 3 or more persons getting in and out of traffic situations. Example excellerating onto onramps. Took the vehicle to the mountains and the engine lite kept coming on saying oil extremely hot, you will loose power, and I did. I have haden it to sahara Dodge, took it for a drive to the same area with the service supervisor and he saw exactly what I was talking about. He never documented his findings and left the dealership 2 days later closing my star account. A new manager tony supposedly took it for a test drive, lied saying a Chrysler rep. W/ the star account went with them for the test drive, when in fact he never went. They sahara Dodge are now closing the account and refuse to address the safety issues any longer.
- Las Vegas, NV, USA
The contact owns a 2014 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
- Greenville, MS, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- St Louis, MO, USA
One of the biggest problem is the back doors not locking when in drive like they use to. My sons door didn't lock like normal (inside door child lock was locked too) but worse of all my car didn't even show that the door was open in the back and I didn't hear him fall out and it open and he fell out while driving, my check engine has been on and my outside temp on car dash reads 185 all the time, it loses power while driving, the radio also turns volume up and down and channels changes by itself. My wipes back and front sometimes go and don't turn off. My right fender is no longer on the car because when I got a flat aaa lifted the car from the under carriage and the fender just came off on one side like bolts weren't even place on there I bought this car for safety for myself and kids and this car is not safe and Dodge won't help and I'm very upside down on it, im a recently divorced mom waiting for disability for my back. I can't afford to trade it with more money down. I paid a down 6500 and pay 400. Per month and never thought I would have to worry that my kid would fall out while child lock was on and when the doors should lock, . now this new recall with the engine makes me worried to drive my three kids to school or anywhere for that matter.
- North Las Vegas, NV, USA
The contact owns a 2014 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Hobe Sound, FL, USA
- Bordenton, NJ, USA