10.0
really awful- Crashes / Fires:
- 36 / 4
- Injuries / Deaths:
- 43 / 2
- Average Mileage:
- 22,280 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I spoke to micki at newnan peachtree Dodge on 2/23/15 and 5/14/15 pertaining to recall P78/NHTSA 14V-770 air bag notice. My first contact on 2/23, I was told Chrysler has not released the parts. My second contact on 5/14, I was told the parts were shipped and the harness for the device was too short. I was told to continue to follow up with them on parts status. They have made no progress in three months and I'm following the protocol set out in the advisory. I cannot allow my son to drive this vehicle with this issue. I'm glad to see that this is up for a public hearing.
- Peachtree City, GA, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Mount Olive, MS, USA
Have a recall on airbag inflator dealer said he cant get parts because pickup came from West Texas and cant get parts for it in bartlesville ok does that mean I have to take it back to Texas to get repaired dealer here is not a very cooperative and not a dealer I would prefer to go too
- Dewey, OK, USA
The contact owns a 2004 Dodge Ram 1500. While driving approximately 25 mph, another vehicle crashed head on into the contact's vehicle. The frontal air bags did not deploy. A police and a fire report were filed. The contact sustained bruised ribs and bruises to the arms and legs that required medical attention. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000. The VIN was not available. Updated 6/30/15
- Quitman, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Littleelm , TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact stated that NHTSA campaign number: 14V770000 (air bags) and NHTSA campaign number: 14V817000 (air bags) exceeded a reasonable amount of time for the recall repairs. The dealer stated that parts were not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 6/25/15
- St Petersburg, FL, USA
2004 Dodge Ram 1500. Consumer writes in regards to passenger airbag inflators. The consumer stated to date, no action and no offer of alternate transportation from the dealer was offered.
- West Palm Beach, FL, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- San Antonio, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V770000 and 14V817000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 6/17/15
- Knox, IN, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lexington , SC, USA
The contact owns a 2004 Dodge Ram 1500. The contact stated that NHTSA campaign number: 14V770000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that there was a waiting list for the part and, on average, they only received two repair kits per week. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact had not experienced the failure.
- Wichita Falls, TX, USA
I received a recall notice from dick poe Dodge. I made an appointment and when I got there they said they don't have the parts because Dodge only send 2 or 3 of the parts. They told me to keep calling. So I called the 1-800 number to Dodge and they told me to call dick poe to get on a waiting list. I called dick poe and they said they don't do the waiting list because of what Dodge did to them last time. They didn't receive enough parts for the people on the list. So here am driving around in an unsafe truck and I can't get help from the factory or the dealer. I don't know if this is place to file a complaint where accident hasn't happened, but I need help.
- El Pasp, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags) and 14V817000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Knoxville , TN, USA
The contact owns a 2004 Dodge Ram 1500. While attempting to start the vehicle, the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that a switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was previously repaired under NHTSA campaign number: 14V77000 (air bags). The manufacturer was notified of the failure. The failure mileage was 67,000.
- Bogalusa, LA, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure...updated 05/20/15 updated 7/6/2015
- Lake Charles, LA, USA
Dodge Ram 1500. Consumer writes in regards to passenger airbag inflator recall issues. The consumer stated when the dealer replaced the air bag module, they broke a plug in the horn that rendered it inoperative.
- Carolina, PR, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/8/15 updated 7/7/2015
- Abita Springs, LA, USA
The contact owns a 2004 Dodge Ram 1500. The contact received a notification of NHTSA campaign number: 14V770000 (air bags) however, the part needed was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Lynn Haven , FL, USA
The contact owns a 2004 Dodge Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 14V77000 (air bags) was received in January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
- Helotes, TX, USA
- Smithfield, GA, USA