10.0
really awful- Crashes / Fires:
- 36 / 4
- Injuries / Deaths:
- 43 / 2
- Average Mileage:
- 22,280 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V770000 and 14V817000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Red Oak, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 14V77000 (air bags) was received in February 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Weston, WI, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Leslie, AR, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V354000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bedford, NH, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number:14V817000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Updated 04/13/15 updated 6/29/2015
- Jonesville, SC, USA
The contact owns a 2004 Dodge Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 14V77000 (air bags) was received in February of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bullard, TX, USA
I am writing to complain about the recall process in general. I received a recall on a vehicle we purchased for our son. He drives it everyday. The notice indicated to call on Feb 23. So far I have had 4 dealers tell me they don't even have parts to fix the issue and that we could be looking at 6-8 weeks. Today I have 1 tell me that there are 2 recalls on this vehicle. 1 for each airbag. Does this process seem broken when something as crucial to driver and passenger safety takes 6-8 weeks to correct. Really? let's just roll the dice I guess and hope nothing happens between now and the time we are able to get this addressed. What's more troubling is I am told that the recall we received for the passenger airbag does have parts on the way, albeit 6-8 weeks away, the passenger side airbag parts are not even in the works. Are you kidding me.
- Lawrenceville, GA, USA
I got the recall notice from the Chrysler group, but the viva Dodge dealership service department refuses to replace passenger airbag as I requested. They say there are no parts available and they cannot order them.
- El Paso, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received NHTSA campaign numbers: 14V770000 (air bags) and 14V817000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lamont, FL, USA
The contact owns a 2004 Dodge Ram 1500. The contact received a recall notification for NHTSA campaign number: 14V770000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Lauderhill, FL, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V354000 (air bags) and 14V770000 (air bags) however, the parts to needed do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/30/15 updated 6/23/2015
- Lake Wells , FL, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Keller, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Slidell, LA, USA
The contact owns a 2004 Dodge Ram 1500. While driving 70 mph, the passenger air bag warning light illuminated. The contact stated that two days after the failure occurred, the entire interior of the vehicle caught fire. The contact stated that the fire independently extinguished itself leaving a burning plastic odor residue. The contact did not disclose if a police report was filed. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V770000 (air bags). The failure mileage was 225,000.
- Picayune, MS, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- El Paso, TX, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V817000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Maylene , AL, USA
I received the recall notice for the airbags and went to the dealer for repairs. (West hills Chrysler/Dodge/Jeep 900 West hills blvd. Bremerton, wa 98312 and was told it will take up to 6 months to get the parts for the repair. Why do I have to wait 6 months for a safety recall?? I'm driving an unsafe vehicle and your liability is increasing with each passing day.
- Bremerton, WA, USA
The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 14V770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Lakewood , FL, USA
The contact owns a 2004 Dodge Ram 1500. While driving approximately 55 mph, another vehicle reversed in front of the contact's vehicle and caused a crash. The driver side air bag did not deploy. A police report was filed. There were unknown injuries sustained that required medical attention. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 14V770000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 197,000.
- Cortemadera, CA, USA
- Winter Haven, FL, USA