2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,518 miles

About These NHTSA Complaints:

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problem #6

Sep 012021

Edge

  • 72,000 miles
The contact owns a 2013 Ford Edge. The contact stated that while driving, the brake pedal felt spongy when pressed, causing the braking distance to become extended. The vehicle was taken to an independent mechanic who replaced the brake master cylinder, but the failure continued. The vehicle was then taken to the local dealer who replaced the ABS module, but the failure continued. The brake booster was later replaced, and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 72,000.

- Helena, MT, USA

problem #5

Aug 082021

Edge

  • 95,000 miles
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, the contact depressed the brake pedal but was unable to stop the vehicle. The contact stated that no warning light was illuminated. The vehicle was towed to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 95,000.

- Canton, GA, USA

problem #4

Jul 232021

Edge

  • 38,000 miles
The contact owns a 2013 Ford Edge. The contact stated that when the brake pedal was engaged the vehicle did not come to a complete stop. The contact stated that the brake had to be engaged with force to bring the vehicle to a complete stop. The contact was able to avoid crashing into a vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was notified of a brake booster replacement warranty on the vehicle. The failure mileage was 38,000.

- Phoenix, AZ, USA

problem #3

Apr 032021

Edge

  • 112,000 miles
The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the brake pedal would depress to the floorboard to bring the vehicle to a stop. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the brake booster needing to be replaced. The contact wanted a second opinion and took the vehicle to ken garff St. George Ford (145 hilton dr, St. George, ut 84770) where it was diagnosed with the same failure. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 112,000.

- Washington, UT, USA

problem #2

Jan 102020

Edge

  • 60,155 miles
The contact owns a 2013 Ford Edge. The contact stated that while reversing out of the driveway, the brake pedal was depressed but was very firm. The contact stated that extra effort was needed to depress the brake pedal. The vehicle was taken to king Ford (2450 U S 64, murphy, nc 28906) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact was informed that the failure may be due to the brake booster however, the mechanic was unable to specifically what caused the failure since there was no dtc codes detected. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 60,155.

- Murphy, NC, USA

problem #1

May 082020

Edge

  • 69,950 miles
The contact owns 2013 Ford Edge. The contact stated that while driving at various speeds, an abnormal sound was coming from the vehicle. The brake pedal was depressed but was firm. The contact stopped and had the vehicle towed to her residence. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the brake booster was defective and needed to be replaced. The vehicle was then taken to kelly Ford (776 magnolia ave, melbourne, fl 32935 (321) 216-2042) and the mechanic confirmed that the brake booster was defective and needed to be replaced. The manufacturer was contacted and notified of the failure. The failure mileage was approximately 69,950.

- Melbourne, FL, USA