10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The door ajar warning continuously comes on even when the door is closed and locked. This causes the battery to drain and the alarm to go off at random times. The only way to deactivate is by slamming the door shut multiple times.
- Arlington, VA, USA
Drivers "door ajar warning" dome lights stay on and alarm rings but the door is closed. Second replacement of door latch in 100,000 miles needed. Moving or stopped any road.
- Aurora, CO, USA
I have a front passenger side door ajar light that is on. It came on just after the warranty expired. As time went on, it caused my battery to go dead leaving my wife and daughter stranded. After replacing the battery I did some online research and found that this is unfortunately a very common problem that Ford is unwilling to address. I also determined that I needed to remove the dome light fuse to disable the interior dome lights from staying on and causing another battery failure. Checking with the Ford dealership, I found to repair the would cost me $385, and that the problem has no recall. This condition in my opinion is dangerous, not only does it cause the battery to eventually fail, but if you remove the dome light fuse, it causes the door locks not automatically lock, so you have to manually lock each door and the hatch, because when the key is in the ignition, the door locks won't lock. Also, you have no interior lightning at night when you open the doors, plus you lose the lighting ability on the steering wheel components. This is a definite safety issue that Ford needs to step up and address. Everyone that I have spoken with that has an Edge, has had one of these sensors problems on at least one or multiple doors. I have been told that Ford is more than aware of the problem, but doesn't consider it recall worthy. I really thought more of Ford Motor Company than this, but I guess I was wrong
- Price, UT, USA
Door latch sensor indicated door opened (left rear), turning on cabin lights and startling driver. Had to make emergency stop to identify cause. Problem keeps repeating.
- Santa Ana, CA, USA
The door ajar light continues to stay on even when it is shut. This has happened for the front driver-side door and the back driver-side door. The front was fixed under warranty. I can not afford the back door to be fixed, and I shouldn't because this is an obvious defect! the vehicle is stationary and in motion when this is happening. I don't even open the door anymore as it takes about three days for the system to register that it is closed. But once opened, the light stays on!!
- Round Rock, TX, USA
Drivers door ajar warning will not go off. Found out there is a problem with the latch and I replaced the latch. After researching this I found this is a prevalent problem that Ford won't acknowledge.
- Depere, WI, USA
The driver side door constantly shows as " door ajar" I have tried lubricating switch and blowing air across switch and it still stays on. I have tried closing door with force and it still registers as ajar. The problem is it constantly makes a noise while driving and the dome lights remain on after door is closed and I am afraid that it will drain my battery and I wont know for sure that the door isn't ajar and I will not be aware if is in reality ajar. This could bee a serious safety issue. This occurs when I get in the car and start the ignition, also occurs when I turn the car off and close and lock the car doors. There is nothing to take a picture of, it is just a micro switch malfunction. This has been occurring for the last year plus.
- Fleming Island, FL, USA
Driver door latch problem. The door shuts but the warning says that the door is still open and the cabin lights and exterior lights remain on. This drains the battery and makes it difficult to see when driving or backing up at night.
- Midlothian, VA, USA
Left front door ajar warning light. Doors will not lock while driving. Repeating alarm. Dome light stays on. While driving.
- Santee, CA, USA
When car is started and put in drive, "engine on" warning comes on, followed by, "driver door ajar" warning. Next message is to put car in park. Door is not ajar, but opening and slamming door solves the problem. Intermittently, the car will not lock or unlock without the key being used on the drivers side. Passenger door is unaffected.
- Doylestown, PA, USA
The door ajar light light will come on while driving as there was not light on when one started the trip but comes on after driving a bit, and have to slam the door several times and also cause the interior lights to come on. Have to be careful as some times the light does not go off when car is parked. Feel it is a hazard to be driving and the door ajar light come on after driving a while in traffic
- Iroquois, SD, USA
Door ajar sensors are faulty, causing unsafe conditions while driving, mostly at night tine..
- Montalba, TX, USA
This is my second time reporting non-working door lock systems. Has been repaired but continues to not work. What can be done
- Perry Hall, MD, USA
Door ajar light staying on for driver door. Alert keeps telling me to put car in park while car is iin motion. Doors won't lock while car is in motion. Done lights stay on while car is in motion. This happened in early 2016 as well, Ford dealership replaced the entire door mechanism so this part is only 16 months old.
- Surprise, AZ, USA
Constant door adjar warnings. Upon closing the drivers door, the door adjar warning goes off, and I can not lock my door after this warning goes off. Not only that, but if it is throwing this door adjar warning when you park your car, the dome lights will stay on and drain your battery. This is an engineering failure, and needs have a recall issued. If you can not lock your doors while you are driving....now days that is a huge safety issue. Can you say carjacking waiting to happen"? think about your family, driving in a car with this problem...not a good feeling huh" make this a recall Ford! stand behind your vehicles that you sell !!!!!
- Everett, WA, USA
Driver door ajar warning stays on. With that the dome light stays on and car will not lock while driving. Drains battery. Alarm keeps beeping as I'm driving. All are safety concerns.
- Antioch, TN, USA
The left rear door ajar notification light on the dash will not go off, even though the door is shut. Which means the dome light stays on and the doors will not lock. This happened when the door was opened, but no matter how many times, or how much force is used to close the door, the notification won't go away, and the doors won't lock while in motion.
- Mapleton, IL, USA
Door ajar lamp stays on, drains battery. Comes on while driving, forces pull overs on freeways to get the interior lights to go off.
- Redwood City, CA, USA
Door ajar signal & interior lights remain on when door is closed. Causes a night driving hazard since lights stay on when driving, leaves interior lights on which drains the battery when car is off & in park, & unable to lock doors when in vehicle whether or not you are in drive. Happens multiple times a day over multiple weeks & months.
- Queensbury, NY, USA
- Orange, VA, USA