10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
41,757 miles

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« Read the previous 20 complaints

problem #641

Feb 012017

Edge

  • 57,000 miles
The door ajar light continues to stay on even when it is shut. This has happened for the front driver-side door and the back driver-side door. The front was fixed under warranty. I can not afford the back door to be fixed, and I shouldn't because this is an obvious defect! the vehicle is stationary and in motion when this is happening. I don't even open the door anymore as it takes about three days for the system to register that it is closed. But once opened, the light stays on!!

- Round Rock, TX, USA

problem #640

May 012017

Edge

  • 40,000 miles
Drivers door ajar warning will not go off. Found out there is a problem with the latch and I replaced the latch. After researching this I found this is a prevalent problem that Ford won't acknowledge.

- Depere, WI, USA

problem #639

Jun 172017

Edge

  • miles
The driver side door constantly shows as " door ajar" I have tried lubricating switch and blowing air across switch and it still stays on. I have tried closing door with force and it still registers as ajar. The problem is it constantly makes a noise while driving and the dome lights remain on after door is closed and I am afraid that it will drain my battery and I wont know for sure that the door isn't ajar and I will not be aware if is in reality ajar. This could bee a serious safety issue. This occurs when I get in the car and start the ignition, also occurs when I turn the car off and close and lock the car doors. There is nothing to take a picture of, it is just a micro switch malfunction. This has been occurring for the last year plus.

- Fleming Island, FL, USA

problem #638

Jun 012016

Edge

  • 35,000 miles
Driver door latch problem. The door shuts but the warning says that the door is still open and the cabin lights and exterior lights remain on. This drains the battery and makes it difficult to see when driving or backing up at night.

- Midlothian, VA, USA

problem #637

Jun 232017

Edge

  • 43,000 miles
Left front door ajar warning light. Doors will not lock while driving. Repeating alarm. Dome light stays on. While driving.

- Santee, CA, USA

problem #636

Jun 182017

Edge

  • 42,500 miles
When car is started and put in drive, "engine on" warning comes on, followed by, "driver door ajar" warning. Next message is to put car in park. Door is not ajar, but opening and slamming door solves the problem. Intermittently, the car will not lock or unlock without the key being used on the drivers side. Passenger door is unaffected.

- Doylestown, PA, USA

problem #635

Jun 032017

Edge

  • 111,000 miles
The door ajar light light will come on while driving as there was not light on when one started the trip but comes on after driving a bit, and have to slam the door several times and also cause the interior lights to come on. Have to be careful as some times the light does not go off when car is parked. Feel it is a hazard to be driving and the door ajar light come on after driving a while in traffic

- Iroquois, SD, USA

problem #634

Jun 202017

Edge

  • 37,000 miles
Door ajar sensors are faulty, causing unsafe conditions while driving, mostly at night tine..

- Montalba, TX, USA

problem #633

Mar 182017

Edge

  • 41,300 miles
This is my second time reporting non-working door lock systems. Has been repaired but continues to not work. What can be done

- Perry Hall, MD, USA

problem #632

Jun 202017

Edge

  • 36,296 miles
Door ajar light staying on for driver door. Alert keeps telling me to put car in park while car is iin motion. Doors won't lock while car is in motion. Done lights stay on while car is in motion. This happened in early 2016 as well, Ford dealership replaced the entire door mechanism so this part is only 16 months old.

- Surprise, AZ, USA

problem #631

Jun 162017

Edge

  • 59,172 miles
Constant door adjar warnings. Upon closing the drivers door, the door adjar warning goes off, and I can not lock my door after this warning goes off. Not only that, but if it is throwing this door adjar warning when you park your car, the dome lights will stay on and drain your battery. This is an engineering failure, and needs have a recall issued. If you can not lock your doors while you are driving....now days that is a huge safety issue. Can you say carjacking waiting to happen"? think about your family, driving in a car with this problem...not a good feeling huh" make this a recall Ford! stand behind your vehicles that you sell !!!!!

- Everett, WA, USA

problem #630

Mar 032015

Edge

  • 20,000 miles
Driver door ajar warning stays on. With that the dome light stays on and car will not lock while driving. Drains battery. Alarm keeps beeping as I'm driving. All are safety concerns.

- Antioch, TN, USA

problem #629

May 142017

Edge

  • 59,600 miles
The left rear door ajar notification light on the dash will not go off, even though the door is shut. Which means the dome light stays on and the doors will not lock. This happened when the door was opened, but no matter how many times, or how much force is used to close the door, the notification won't go away, and the doors won't lock while in motion.

- Mapleton, IL, USA

problem #628

May 012016

Edge

  • 62,000 miles
Door ajar lamp stays on, drains battery. Comes on while driving, forces pull overs on freeways to get the interior lights to go off.

- Redwood City, CA, USA

problem #627

Jun 082017

Edge

  • 30,000 miles
Door ajar signal & interior lights remain on when door is closed. Causes a night driving hazard since lights stay on when driving, leaves interior lights on which drains the battery when car is off & in park, & unable to lock doors when in vehicle whether or not you are in drive. Happens multiple times a day over multiple weeks & months.

- Queensbury, NY, USA

problem #626

Jun 082017

Edge

  • miles
I hit just a little over 60 K miles on my 2013 Ford Edge and I was also due for an oil change. I took my car to the Ford dealership and when it was getting serviced, they offered me maintenance on my car as it was due. I declined. When I got in my car the 'door ajar' light started to sound so I opened and shut my door but the problem would not correct. I went about my daily routines and it has not stopped and it's very annoying and the interior lights won't shut off causing the panels to become very hot. Now the inside panel/screen has frozen up and I keep having to reset it. I called Ford service department and they only want me to bring it in (so they can charge me the $500+ to fix it). This is a ripoff!!! my door won't lock either. I live alone in a rather large city and there are beggars on just about every corner. This morning, one came up to my car and tapped on my window wanting money. My doors would not lock and I was scared to death. Anyone can open my door at a stop light or wherever I am and I am not secure. Ford knows this is happening and will do nothing about it. It's a scam to get money from everyone having this issue and I am now concerned for my safety.

- Cypress, TX, USA

problem #625

Jun 052017

Edge

  • 56,900 miles
Door ajar alarm will not turn off with door fully shut. This is second time after we paid to have repaired approx. One year ago.

- Reno, NV, USA

problem #624

Apr 192017

Edge

  • miles
Door ajar sensor goes off even though door is closed properly. This happens while stationary. Dings to 'shift to park'. started off with having to close and reclose the door on occasion. Now it's up to 8-10 times in a row before the door ajar sensor stops. Car alarm won't engage. Have also had to drive with indicator constantly dinging while driving telling me to stop and close door. Locks won't engage while driving which is a safety issue. Called my local Ford service center and they said they had to do a diagnostic...which will cost me over 100 dollars even though I have the extended warranty. There seems to be quite a few complaint regarding this issue. Costs to repair run between $350-500 according to reports on forums. My car has 50,000 and is maintained impeccably. Would seem because the number of complaints and the safety issue of driving with the sensor going off and not being able to lock the door while driving, this should be a recall issue. This started a couple months ago and has gotten continually worse and more often.

- Wasilla, AK, USA

problem #623

Oct 012016

Edge

  • miles
Driver door ajar light stays on long after car is parked or driving along with inter lights stay on tire pressure sensor stays low pressure random times cold or hot weather

- Livonia, MI, USA

problem #622

May 052017

Edge

  • 52,500 miles
The "door ajar" light comes when the door is fully latched, the door can be slammed repeatedly and the light stays on. The interior dome light stays lit creating night vision problems, the doors will not lock, these two problems create very important safety issues. This is not an isolated problem and has been documented numerous times

- Yemassee, SC, USA

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