10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
42,209 miles

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« Read the previous 20 complaints

problem #632

Jun 202017

Edge

  • 36,296 miles
Door ajar light staying on for driver door. Alert keeps telling me to put car in park while car is iin motion. Doors won't lock while car is in motion. Done lights stay on while car is in motion. This happened in early 2016 as well, Ford dealership replaced the entire door mechanism so this part is only 16 months old.

- Surprise, AZ, USA

problem #631

Jun 162017

Edge

  • 59,172 miles
Constant door adjar warnings. Upon closing the drivers door, the door adjar warning goes off, and I can not lock my door after this warning goes off. Not only that, but if it is throwing this door adjar warning when you park your car, the dome lights will stay on and drain your battery. This is an engineering failure, and needs have a recall issued. If you can not lock your doors while you are driving....now days that is a huge safety issue. Can you say carjacking waiting to happen"? think about your family, driving in a car with this problem...not a good feeling huh" make this a recall Ford! stand behind your vehicles that you sell !!!!!

- Everett, WA, USA

problem #630

Mar 032015

Edge

  • 20,000 miles
Driver door ajar warning stays on. With that the dome light stays on and car will not lock while driving. Drains battery. Alarm keeps beeping as I'm driving. All are safety concerns.

- Antioch, TN, USA

problem #629

May 142017

Edge

  • 59,600 miles
The left rear door ajar notification light on the dash will not go off, even though the door is shut. Which means the dome light stays on and the doors will not lock. This happened when the door was opened, but no matter how many times, or how much force is used to close the door, the notification won't go away, and the doors won't lock while in motion.

- Mapleton, IL, USA

problem #628

May 012016

Edge

  • 62,000 miles
Door ajar lamp stays on, drains battery. Comes on while driving, forces pull overs on freeways to get the interior lights to go off.

- Redwood City, CA, USA

problem #627

Jun 082017

Edge

  • 30,000 miles
Door ajar signal & interior lights remain on when door is closed. Causes a night driving hazard since lights stay on when driving, leaves interior lights on which drains the battery when car is off & in park, & unable to lock doors when in vehicle whether or not you are in drive. Happens multiple times a day over multiple weeks & months.

- Queensbury, NY, USA

problem #626

Jun 082017

Edge

  • miles
I hit just a little over 60 K miles on my 2013 Ford Edge and I was also due for an oil change. I took my car to the Ford dealership and when it was getting serviced, they offered me maintenance on my car as it was due. I declined. When I got in my car the 'door ajar' light started to sound so I opened and shut my door but the problem would not correct. I went about my daily routines and it has not stopped and it's very annoying and the interior lights won't shut off causing the panels to become very hot. Now the inside panel/screen has frozen up and I keep having to reset it. I called Ford service department and they only want me to bring it in (so they can charge me the $500+ to fix it). This is a ripoff!!! my door won't lock either. I live alone in a rather large city and there are beggars on just about every corner. This morning, one came up to my car and tapped on my window wanting money. My doors would not lock and I was scared to death. Anyone can open my door at a stop light or wherever I am and I am not secure. Ford knows this is happening and will do nothing about it. It's a scam to get money from everyone having this issue and I am now concerned for my safety.

- Cypress, TX, USA

problem #625

Jun 052017

Edge

  • 56,900 miles
Door ajar alarm will not turn off with door fully shut. This is second time after we paid to have repaired approx. One year ago.

- Reno, NV, USA

problem #624

Apr 192017

Edge

  • miles
Door ajar sensor goes off even though door is closed properly. This happens while stationary. Dings to 'shift to park'. started off with having to close and reclose the door on occasion. Now it's up to 8-10 times in a row before the door ajar sensor stops. Car alarm won't engage. Have also had to drive with indicator constantly dinging while driving telling me to stop and close door. Locks won't engage while driving which is a safety issue. Called my local Ford service center and they said they had to do a diagnostic...which will cost me over 100 dollars even though I have the extended warranty. There seems to be quite a few complaint regarding this issue. Costs to repair run between $350-500 according to reports on forums. My car has 50,000 and is maintained impeccably. Would seem because the number of complaints and the safety issue of driving with the sensor going off and not being able to lock the door while driving, this should be a recall issue. This started a couple months ago and has gotten continually worse and more often.

- Wasilla, AK, USA

problem #623

Oct 012016

Edge

  • miles
Driver door ajar light stays on long after car is parked or driving along with inter lights stay on tire pressure sensor stays low pressure random times cold or hot weather

- Livonia, MI, USA

problem #622

May 052017

Edge

  • 52,500 miles
The "door ajar" light comes when the door is fully latched, the door can be slammed repeatedly and the light stays on. The interior dome light stays lit creating night vision problems, the doors will not lock, these two problems create very important safety issues. This is not an isolated problem and has been documented numerous times

- Yemassee, SC, USA

problem #621

May 012017

Edge

  • miles
Door ajar light is on constantly

- Clarksville, TN, USA

problem #620

May 012017

Edge

  • 42,000 miles
Door ajar warning remains on after doors have been closed tightly. Lights remain on and drains battery. Driver door ajar light comes on randomly.

- Bridgewater, ME, USA

problem #619

May 272017

Edge

  • 67,000 miles
Door latch system malfunction. This triggers a door adjar signal in the vehicle. This ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle

- St. Albans, NY, USA

problem #618

Oct 122016

Edge

  • 74,000 miles
The driver door ajar light would not turn off with the door closed. This prevents the door locks from working while the car is in motion, including the rear doors where the baby seat is located. This could allow a child to open the door while in motion. Also, the interior lights shine on the windshield at night making I difficult to see oncoming traffic at night.

- West Sacramento, CA, USA

problem #617

May 212017

Edge

  • 25,644 miles
While vehicle was under warranty, door ajar sensor indicated driver's side door was ajar when it wasn't. dealer cleaned sensor and it worked for awhile. Now vehicle is out of warranty and sensor is failing again, but this time while it was parked in my garage for the night the parking lights and dome lights came on because sensor indicated the driver's side door was ajar.

- Dyer, IN, USA

problem #616

May 242017

Edge

  • 57,000 miles
2013 Ford Edge 3.5L V6 sel the door ajar warning comes on even when the door is completely closed. This causes the interior lights to come on randomly, even while driving at night (mostly 2 lane country roads). I have to stand outside the vehicle when I am done driving and open and shut the door anywhere from 10-20 times before it goes off. This has drained at least 2 batteries by randomly coming on in the middle of the night. I have replaced the switch, the entire lock system twice now. The dealer wants $500 to fix. I can't afford to pay $500 every few months for a bad design by Ford. This is obviously a known issue and has been for quite sometime. Just about every Edge owner has had to deal with this. Ford needs to come up with the proper fix for all doors and at their expense. The consumer is getting ripped off by Ford with this issue.

- St Louis, MO, USA

problem #615

Jan 012017

Edge

  • 42,000 miles
Driver side door ajar alarm is always on. Interior lights stay on while driving. Hard to see at night. Drains battery when off.

- Leicester, MA, USA

problem #614

May 232017

Edge

  • 40,000 miles
The door sensors in this vehicle do not sense that the door is closed when it is. This leads to being unable to lock the doors while driving, it also causes the interior lights to remain on when the car is off even after the door is closed and the car is locked which drains the battery. Occasionally, the door will sense that it is closed after slamming it. This has led to an arm injury that I sustained when attempting to do this repeatedly from the inside of the vehicle. This is an ongoing issue and not a one-time occurrence.

- Gettysburg, PA, USA

problem #613

Mar 222017

Edge

  • miles
Door ajar sensor switch does not work. The door is securely shut, but the interior lights stay on and the warning signal keeps going off. Have had this worked on, but the fix does't last. Terrible design that needs to be addressed!

- Kahoka, MO, USA

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