10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,058 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driver side, rear passenger "door ajar" is constantly lit on the dashboard. Despite repeated verification that the door is closed, the warning message remains. This means the doors won't lock, the cabin lights don't turn off and the audible alarm rings. There has been no injury or accident at this time. Door appears to be latched, but warning indicator stays on. Remains while driving or stationary.
- Keenesburg, CO, USA
Door ajar light and alarm stays on for driver's door even when the door is securely shut. Occurs at all speeds and when stationary.
- Louisville, KY, USA
Door ajar light stays
- Star City, AR, USA
The latch caused a problem so the vehicle kept giving me a "door ajar" warning. Since it thought the door was ajar, the interior lights would not go off, eventually causing a dead battery. This was a problem driving at night since the interior lights were on continually causing it difficult to see. It also was a problem for me, as a woman I didn't feel I could use my car for activities, especially in the evening, if I had to worry about coming out to a vehicle with a dead battery and no help available. I had this repair through my local shop, so I could trust using my car. The cost of the repairs was $392 which was not covered by warranty. There have been recalls on most of the Ford models for this year, but not the Edge. Same problem...why aren't we getting the repairs needed at not cost.
- Forest Lake, MN, USA
Driver's-side door constantly says "door ajar." Light on dash does not go out. In-car alarm constantly dinging, saying the door is open, when it is clearly latched. Automatic door locks do not work. Cannot use keyless entry because the car believes the door is open.
- Superior, WI, USA
The contact owns a 2013 Ford Edge. When the contact closed the vehicle's door, the door ajar warning indicator remained illuminated. In addition, when the contact depressed the brake pedal, the shift to park warning indicator illuminated and when the brake pedal was released, the indicator dimmed. The failures recurred each time the vehicle was driven. In addition, while the vehicle was parked, the interior lighting remained illuminated and drained the vehicle's battery. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 22,000.
- North Charleston, SC, USA
Door ajar light for driver side door comes on inspite of banging door locked and does not go away after several time closing hard. Checked door is locked and light is false. Sensor does not work properly. Sometime this come on when vehicle in motion on the street. This was repaired by Ford dealer in turnersville NJ 1.5 years back when vehicle was in warranty.
- Sewell, NJ, USA
I had to replace driver door latch due to issues with driver door ajar warning constantly coming on when door was closed while parked or moving also creating problems with dome light, door locks and entry pad. After researching this issue it seemed to be pretty common among other Ford Edge owners which confirmed my decision to replace the driver's side door latch. Vehicle has only 28,000 miles.
- Ontario, CA, USA
The door ajar sensor is malfunctioning on both the driver door and driver side passenger door. It is so bad on the passenger door that I do not even use it any more because it is so hard to get the light to go off, since it stays on even though the door is closed. The driver door is also extremely hard to get the sensor to go off, even after opening and closing the door many times. I have also tried flipping the lock switch open and closed in an effort to get the sensor working right so the light will go off. Many times I am driving with the inside dome lights on. There have also been times when the light comes on while I am driving. I have tried everything I have googled from compressed air to WD40 to electrical parts cleaner, but the fix is only temporary. I am almost to the point of cutting the wire to the sensor so the door ajar alarm and light will go off, but then that defeats the purpose of the sensor in case the door was actually ajar. I have seen this as an issue since 2011 and I cannot believe it has taken Ford this long to fix the problem. My brother-in-law has an Explorer with the same latch/switch and has the same problem.
- Spring, TX, USA
Door ajar sensor malfunction. When door is closed the alarm warning keeps going off and inside lights stay on.
- Spring, TX, USA
Driver door not locking, door must be opened and re closed several times. If not engaged, interior lights stay on draining battery and car remains unsecured and prone to theft. Also sometimes while driving the unlocked indicator lights up and sounds and not sure if door has truly unlatched.
- Mount Laurel, NJ, USA
The drivers side "door ajar" warning light comes on when the door is closed. In this condition the doors will not lock automatically and the warning continues to come on intermittently which is a distraction to the driver. The warning light and annunciator come in when the car is stationary and will go quiet when the car is in motion only after acknowledging the warning by depressing ok on the steering wheel controls. The alarm comes in again when stopped at a stop light
- Albany, OR, USA
Door ajar light and warning come on with door closed. Opening and closing door alleviates the problem at times.
- Wichita, KS, USA
The contact owns a 2013 Ford Edge. While driving approximately 25 mph and making a right turn, the vehicle stalled without warning. The driver was able to coast into a parking lot and turned off the engine. The driver was able to restart the vehicle and resume driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
- Hoopeston, IL, USA
I have had a re-occurring door ajar issue with my Ford Edge ever since I purchased it. Over time, the door ajar lights come on and off even as all the door are closed. Have had the issue lookes at by Ford dealership, but they charge a substantial amount to repair it. Within the past week, the door ajar issue is now causing the interior lights to remain on. I did not use my car over the weekend, and noticed 3 days later that my interior lights had been on for a while. The lights were extremely hot, that one of them was smoking. The lights now will not turn off because of he door ajar issue. When I open and close the door over and over again, the door ajar issue goes away and then the lights go off. This is a safety issue due one of the lights smoking. In addition, touching the lights after being on for days, could have cause burns on the skin.
- Palm City, FL, USA
Door ajar light will not go off. Quoted $400 to fix from Ford dealer
- Eldridge, IA, USA
The contact owns a 2013 Ford Edge. The contact stated that when the vehicle was started, the front driver side door ajar and the 'place the vehicle in park' warning lights illuminated. The contact stated that the failure recurred intermittently and caused the doors to not be able to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
- Gulfport, MS, USA
Driver door ajar alert comes on and stays on will not reset, at the same time interior lighting remains on for an extended time after turning car off and exiting. Drains the battery. The door lacks are also effected unable to lock while car is on, the auto lock not functioning placing driver and passengers in jeopardy. The interior lights also effected when driving especially at dark due to an extended delay in going off after starting prohibits being able to see outside and drive safely. Have reviewed many reports from other Ford owners on this subject on you tube many of whiz have had very costly repairs done repeatedly on the same problem, some purchasing parts to repair only to find the parts were faulty as well.
- Coppell, TX, USA
The contact owns a 2013 Ford Edge. The contact stated that the door ajar indicator randomly flashed for an extended period of time. The contact constantly had to open and close various doors. The interior lighting and door ajar warning indicator continued to flash. The vehicle was excluded from a manufacturer recall to address the door ajar failure. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was not available.
- Lima, OH, USA
- Hoover, AL, USA