10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar indicator was constantly displayed. The contact stated that the failure affected the door on the driver's side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,760.
- St. Louis, MO, USA
The contact owns a 2013 Ford Edge. The contact stated that the dome light inside the vehicle remained illuminated when the vehicle was parked and locked. As a result, the vehicle alarm sounded and the driver's door ajar sensor indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the switch mechanism inside the door fractured and needed to be replaced. The failure was remedied, but recurred after six months. The vehicle was taken to the dealer who again diagnosed and replaced the switch mechanism. The failure recurred. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not repaired. The failure mileage was 31,797.
- Littleton, CO, USA
Door ajar light stays on and have to slam door several times to get it to finally go out. Interior lights stays on until door ajar light is cleared and of course doors won't lock while door ajar light is on. This happens when the car is stationary.
- Tallahassee, FL, USA
I have been having a problem with the driver's door of my '13 Ford Edge limited indicating that it is ajar (warning and interior lights on) when it is not. In order for it to quit, I have to either very firmly close the door (slam it) or open and close it a few times until it senses that it is in fact fully closed. It is also draining my battery because when I exit the vehicle sometimes the interior lights stay on. There have been a few occasions that I had to jump start my car. The door ajar light stays on when the vehicle is parked and in motion.
- Wake Forest, NC, USA
The driver door ajar switch/alarm remains on when the drivers door is firmly closed when stationary and when in motion. This causes the dome light to remain on which makes it hard to see, dangerous, to drive at night. The doors will not lock when driving which can be unsafe. This condition is constant on any type of street or any parking situation. My Edge had around 31,000 miles when this problem started.
- Garden City, ID, USA
The driver door ajar light stays on at all times even though all doors are fully latched. The interior lights stay on making dangerous driving conditions at night. The doors will not lock when the car is in motion. The door ajar bell goes off at all times, even though the doors are fully latched.
- Fort Worth, TX, USA
Door adjar light stays illuminated even when door is shut. Dome lights stay on causing battery to die. Vehicle chimes while driving causing mild distraction.
- Clinton, UT, USA
For the past several months I have been having a problem with a message telling me that the driver door is ajar. The message tells me to put the car in park and shut the door. After several tries to get the message off, sometimes it will work but most of the time I end up shutting and reshutting the door to get the message off. And while the message is on the interior lights stay on. Sometimes I spend hours trying to get the message off. I have been told that it is a sensor. This needs to be fixed. A recall must be made to take care of this problem. Also, in addition to the lights staying on, the doors will not lock. It is very annoying and not safe. Also, I am worried that the battery will run down. I am getting to the point that I don't even want to drive the car.
- Lake City, TN, USA
A light indicating 'door ajar' randomly appears even though door seems to be closed. There is no solution except to repeated slam door shut multiple times until light disappear. Ford refuses to cover this problem under warranty.
- Vienna, VA, USA
Car is stationary. Door ajar sensor is showing the interior light remains on which make it dangerous to back up at night. This also causes the battery to die. Door ajar chime constantly going off every three to five minutes.
- Virginia Beach, VA, USA
Sensor says drivers door is ajar when it is not in an stationary position. Door has to be closed several times to be able to lock doors and drive.
- Reseda, CA, USA
Door ajar light remains on when door is closed and latched causing interior lights to remain on until a certain speed is attained. Also door locks do not work when the warning light is on.
- Kewanee, IL, USA
On three separate occasions in the last three months the door ajar sensor has malfunctioned on the Ford Edge. These issues surfaced twice with the driver's door and once with the rear driver's passenger door. Despite being closed, the sensor activates to show that the door is ajar. The lights on the vehicle stay on, the alarm sounds. The repair costs for this problem are around $500 per incident. A quick search of the internet finds this to be a reoccurring problem for many Ford Edge owners but no one at Ford or the government will help address the problem. I'm writing for you to investigate this issue.
- Gainesville, FL, USA
Door ajar light on from bad door sensor on drivers door. This is our 2nd Edge with the exact same problem. The issues caused by this is the battery drains, lights stay on inside vehicle with no way to turn them off other than by removing fuses and doors will not lock as it thinks the car doors are open.
- Dunlap, TN, USA
Door ajar warning stays on even though door is closed. Very annoying and frustrating. Have to close door multiple times to get it to go off. Car has only 36,000 miles on it. Afraid may run battery down because lights won't go off. Tired of having to keep slamming doors to get it stopped. Researched and found other of their models did this and were recalled but for some reason they won't do the Edge.
- Muscle Shoals, AL, USA
Driver door ajar light has started coming on regularly even though all doors are shut. Sometimes it happens while driving and I get a "shift to park" warning. I then have to pull over and slam the door shut several times to clear it. It's becoming a hassle and lights stay on so it drains the battery. This is a defect and Ford should issue a recall and fix this issue. It's a safety hazard as far as I'm concerned.
- Manchester, NH, USA
Open driver door. Overhead light comes on. Key in ignition. Chime. Driver door ajar notice comes on. Rear park aid notice comes on. Put in "R" I back up. Shift to park notice comes on (overhead light is on). Start driving. Driver door ajar notice comes on. Overhead light goes out. I drive to a stop light. (doors never lock). I put on breaks to stop. Shift to park notice comes on. Driver door ajar notice comes on. I arrive at destination. Put car in park. Engine is on (overhead light is on). Take key out of ignition (overhead light is on). Open driver door. Note: If I use the fob, overhead lights wont got out. If I manually push door lock button, the inside overhead lights will only go out 3 of 10 tries. I have to unbolt the battery to make them go out. Have already had to buy one battery. I cant lock doors at a stop sign which is unsafe. This is a daily constant occurrence. Others are expressing same issues. This needs to be recalled. The door ajar first happened 10/9/14 at 32,156 miles. Took to Ford dealership. It started happening again in November 2016 and has more issues and now is a safety concern. I also am noting that I have gone out in the middle of the night and my overhead light is on inside the car.
- Corpus Christi, TX, USA
The contact owns a 2013 Ford Edge. While the vehicle was stationary, the "door ajar" indicator remained illuminated while all of the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000. The VIN was not available.
- Northfield Center, OH, USA
The contact owns a 2013 Ford Edge. While stationary, the vehicle displayed "door ajar" when the driver's door was already closed. The contact had to open and close the door several times before the "door ajar" warning went off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,000......updated 03/08/17
- Rainelle, WY, USA
- Trussville, AL, USA