10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side door ajar alarm goes off after the door is securely closed. The alarm begins as soon as the key enters the ignition. Have closed the door in many different ways (lightly, little harder), it does not correct the situation. Alarm also goes off while driving.
- Street, MD, USA
The contact owns a 2013 Ford Edge. While driving at an unknown speed, the door ajar warning light illuminated. The contact mentioned that the door was properly closed. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000. The VIN was not available.
- Pall Mall, TN, USA
Door ajar light stays on when door is closed interior light stays on inability to lock doors when inside faulty latch
- Onalaska, WI, USA
The contact owns a 2013 Ford Edge. Every time the key was inserted into the ignition, the door ajar and shift to park warning indicators illuminated. The failure occurred no matter how many times the door was slammed shut. The door chime sounded. The failure occurred every day for the past three weeks. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified and the vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 35,000.
- Paso Robles, CA, USA
Door ajar sensor remains in the open door position, seems to be a common problem, when stopped at street lights, inside lights come on, tells you to put car in park, also seems to be draining battery life, replaced 2nd battery in a the last 3 mnths since this problem started
- N Las Vegas, NV, USA
The switch that controls the circuit that detects if the driver door is closed or not is defective. An internet search shows this is a common issue on these vehicles. It is a safety issue in that the doors will unlock (including the rear doors) automatically while the vehicle is in motion. Also, due to the vehicle believing the door is open, it will drain the battery and leave the car unable to start after parking. This happens while the vehicle is stationary, or when moving, and will even fail while driving even after closing the door many times to ensure the switch ends up in the right condition. At times, it takes 30 or more open close cycles for the switch to operate correctly, but will sometimes "open" again while driving down the road.
- Smyrna, TN, USA
Door ajar on dash comes on and stays on. Lights come on then. Doors do not auto lock when this happens. Grandchildren are able to open door while vehicle is in motion
- Bronson, MI, USA
Door ajar warning keeps coming on when the door is fully shut. When it is showing, the car is unable to lock the doors as the car is moving and the lights stay on making it very difficult to drive at night. Not having the doors lock is a major safety issue as we have young children that ride in the car. Also, it allows others to open the doors unexpectedly. Ford should stand up and fix the safety issue. Beyond the safety issue the battery is being drained as the lights stay on and we don't notice it until we go to use the car again.
- Syracuse, NY, USA
Door ajar light and waring stay on after door is closed. Warning includes put 'vehicle in park' while driving down road.
- Elverta, CA, USA
Driver door ajar light stays on even when the door is shut!interior dome lights stay on and it tells you to shift the car to park. Does not matter how many times you shut the door it is still sensing it is open. I have to shut the door mulitple times and use the key fob until the lights go off so the battery does not run down. You can shut the door and finally get it to turn off, then start driving and it will tell you to shift to park that the door is ajar and the dome lights come on. The estimate from the dealer to repair is $500. This is a major safety concern because my door will not lock while it is showing its ajar and I have children in the back seat that could open it, it is very distracting, frustrating and when it happens at night my lights will not go off and you can not see clearly. I have seen so many complaints regarding this and is very disappointed that Ford is not concerned as well!!!!
- Williamsburg, OH, USA
Door ajar, lights on warning. Door is completely closed but door ajar warning comes on causing interior lights to come on and beeping noise. Safety hazard. Cost is about $400 to fix. Grrrr.
- Greensboro, NC, USA
Driver ajar light stays on even when the door is shut. An audible warning repeats and visual warning to place the car in park. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is in excess of $400. This is a non-warranty problem that has major safety concerns.
- Bellingham, WA, USA
Driver ajar light stays on even when the door is shut. A warning dinging keeps sounding. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is $444, vehicle has 18,000 actual miles. This is a non-warranty problem that has major safety concerns.
- Greenwood, IN, USA
Driver door sensor does not register that door is closed (says door is ajar) and automatic locks will not lock as a result. Touch lock and unlock will not respond unless sensor registers that door is fully closed. Dome lights remain lit because the vehicle thinks the door is open making it difficult to see when driving at night. Ongoing issue since February 2016.
- Castle Pines, CO, USA
Going up a hill, stalls out "low oil pressure" indicator came on. Also the door security beeps when the passenger door opens first.
- Monessen, PA, USA
Door sensor is not working. The signal comes on that show door ajar when the door is shut tightly. Also a dinging noise starts as soon as I put the key in the ignition, without even turning the key.
- Rock Rapids, IA, USA
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,487.
- Shreveport, LA, USA
My door ajar light dome light stays on even though the door is shut it's dangerous while driving at night due to domelight staying on its distracting cause door ding sounds off while driving been stranded one time cause dome light stood on but the one thats the worst I was so used to still driving with light on I was in my parking lot luckily with wife I turn on car dome light is on so I figure door is shut its just the sensor going off like always but door shut this time the door was open not shut I turn and fall off car lucky wife pressed break one day a person is going to think its just the sensor going off and door is locked while actually its open get hurt and ill be the first witness for that persons lawsuit against Ford cause they are acting like thats not a recall situation shame on Ford I will never buy a Ford and will tell everyone and their brother the same thing they say buy a Ford cause its Ford tough better said Ford tough luck
- New York, NY, USA
The contact owns a 2013 Ford Edge. While the contact was inside the vehicle, the door ajar warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
- Deltona, FL, USA
- Morton Grove, IL, USA