10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Door ajar signal stays on when door is close. Interior light stays on due to door ajar signal. Inability to lock doors while in vehicle. Faulty latch. Dome light stays on & creates a night driving hazard. Doors will not lock, a major safety concern.
- Reno, NV, USA
My door ajar indicator will not stop alerting me that my door is open regarless of the doors staet closed or not. So now when driving my interior over head lights will not go off even at night impairing my vision. Ford dealer ship refuses to fix this problem I only have 35000 miles on the vehicle and this is the second time I have taken it in for this same failure. The first time they fixed it and it lasted about a year now they refuse to fix it. Not only do I have to disconnect my battery at night or the lights wear it down but now that my interior lights stay on at night it makes it hard to see the traffic around me.
- Royal Oak, MI, USA
The driver door ajar light comes on and the shift to park warning comes on the bells dings and all inside lights stay on.whether the car is on or not, the lights stay on. I've had to replace my battery because the lights won't shut off. I cannot open and close the door to get the warning to go off. Also the dash lights an overhead lights will come on when no one has even been in the car it's making me crazy!! I called Ford customer service ad the told me to try to get my third party warranty to cover the repairs.this is all bull crap, Ford needs to recall and repair everyone's problem.
- Payson, AZ, USA
27500 mileage stationary and in motion interior light will not go out, driver door light ajar when stationary and in motion, interior lights come on when vehicle is in no motion and keys are taken out ignition, engine light on when stationary and in motion
- Ellijay, GA, USA
Driver door ajar light stays on constantly even though the door is securely closed, also the vehicle doors will not lock when the car is in motion, the interior courtesy lights stay on while car is being driven which makes night vision impossible. Alarms go off constantly while driving calling for the driver to stop and shift into park
- Alexandria, VA, USA
Door ajar is continually coming on. The doors locks, but unlock immediately when in motion and dome light stay on for a period of time then goes out. When car is in park chime and door ajar icon does not go off until key is out of ignition. When vehicle is parked the dome lights also stay on for a period of time, until lately when interior lights stay on indefinitely.
- Lawrence, KS, USA
The contact owns a 2013 Ford Edge. The contact stated that the door ajar light was constantly illuminated when the door was closed completely. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 42,000.
- Tolleson, AZ, USA
Door ajar light will not go off on drivers door (front left) when starting vehicle. When turning off vehicle dome lights will not go off both instants I have to continue to open and close door and play with the lock until the door ajar light or dome lights goes off. I have read that this is a big problem that Ford does not recognize.
- Naperville, IL, USA
The passenger door ajar light stays on along with dome light when door is closed. Caused my battery to die.
- Clarksville, TN, USA
The contact owns a 2013 Ford Edge. The contact stated that the door ajar light was illuminated and the interior lighting remained illuminated. It was difficult for the contact to lock the doors while the lights were illuminated. The vehicle was taken to the dealer to be diagnosed, but the results were unknown. The mechanic sprayed compressed air in between the door contacts, which remedied the issue temporarily. The failure recurred. The manufacturer was not notified of failure. The approximate failure mileage was 52,000.
- Elk River, MN, USA
The contact owns a 2013 Ford Edge. The contact stated that the gear shifter stick was placed in the drive position and an unknown beeping sound was heard. The contact stated that the doors unlocked independently and a message on the instrument panel instructed the contact to park the vehicle immediately. The door ajar warning light for the driver side illuminated. In addition, the dome lights illuminated independently and could not be switched off. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the door ajar switch in the door handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
- Claysville, PA, USA
Driver door ajar light would not go off, even though the door seemed to be closed. Thus doors would not lock and occasionally warning lights would flash, distracting me as I drove. I took the car to my local Ford dealer and was told it was a faulty front door latch, which they replaced for $425.65. See #2 on the attached.
- Crestwood, KY, USA
The door ajar indicator remains lit even when door is properly secured. This results in the interior lighting remaining on and failure of the door locks to properly activate, even at highway speed. I am a former investigator for the U.S. dot and I find this to be a very dangerous situation which should be recalled. If the doors are not properly locked there is an increased risk to occupants of the vehicle in the event of a crash.
- Benton, ME, USA
Whether in motion or not, door ajar light stays on from left front door. This is dangerous situation
- Burbank, IL, USA
Dorr ajar will not go off and the door will not lock also the dome light stays
- Midlothian, IL, USA
The door latch sensor doesn't seem to be working. The door is closed but is says it's not. I can not lock the doors and my overhead lights stay on and the battery will die. I've taken it into the dealership before and they say the sensors are dirty and they cleaned them, but it didn't fix the problem. It happens at all times (stationary or moving)
- Winona, MN, USA
Drivers side door ajar warning indicator will not shut off. The interior dome light stays on until approx moving 5mph. A few times the light came back on when stopped at a red light or stop sign. The doors will not stay locked, as the system thinks the door is open. After stopping and exiting the vehicle, you are unable to lock the door using the key less entry keypad. The only way to lock the doors is to use the key fob. This was an intermittent problem, now the warning light stays on all the time.
- Mishawaka, IN, USA
Driver side door ajar indicater stays on after door has been closed. Overhead lights stay on when door ajar indicated is engaged which is a driving hazard at night. This issue occurs both when idle and while driving.
- Amarillo, TX, USA
My driver door ajar light stays on and will not lock the doors even though it is clearly shut completely. This allows the dome light to remain on also. After several times of opening and shutting it finally registers that it is closed. Had my mechanic look at it he cleaned it and lubed it which cleared it for a day but is doing it again. Looks like it needs a whole new door latch. I have found many complaints about this same issue but no recall from Ford. This has been happening for approx. 1 month but has gotten progressively worse.
- Lerna, IL, USA
- San Diego, CA, USA